Great store All real products…read more Very high quality Rare to find a shop this good 10/10 customer service

Came in on 9/15/26 at 5:15pm. Ron the only man working the shop was very rude. My girlfriend and I…read morejust recently moved to the Riverside area and for some reason it was very hard to find a smoke shop that sold UT. Ron of course carded my girlfriend, understandable and also protocol, but that's not what made his service very poor or why I'm writing this review. Turns out my girlfriend forgot her wallet at the house, no worries I'm also of age and just sent her inside because I did not feel like getting out of the car (I'm not wearing a bra and the original plan was to just pick up boba and a new vape where I did not need to leave to the car). So I told her it was okay, and I walked in with MY REAL ID out and handed it to Ron and told him I was purchasing the vape. He then proceeded to ask why my girlfriend came in underaged, and I told him she's not underage and that she's actually 22 just forgot to bring her wallet, but that I MYSELF was purchasing this vape. He then proceeded to make a comment why she'd come in wanting to purchase a vape AGAIN when I told him she's not buying I AM. He then double checked my id TWICE like it was a fake or something, when I have a verified CA REAL ID! this type of service was completely disrespectful and not needed, I would not recommend coming here ever and would much rather just take my hour commute back to my regular smoke shop in OC than commute the 20 minutes it took us to get here. almost walked out without buying anything from how poor his customer service was, but I had been needing a new one for 2 days. Again, we're not upset that he was doing his job in carding either of us because we understand it's the law, but what made us very upset and uncomfortable was the commentary he added and accusing my girlfriend of trying to buy a vape under age when she's not (he doesn't know that obviously because he had no id to prove her age) and then looking at me weirdly and second guessing my real id when I was the one that provided an id with my dob and paid for the vape with my own credit card. It's annoying having to get out of the car when I wasn't planning on it, but I did anyways so I can get what I needed but could've used without his rude commentary. Never coming back again!

My boy Nathan help me out with a good product and overall everything came out good appreciate you…read moreman recommend the place.Nice service.

I really hope that the owner of this place Road smoke shop read this comment. Today I visit this…read morebusiness with my friend who's been a customer of this place for 12 years. She buys her cigarettes here every other day. She knows everybody at this shop. Especially the manager, who is stocky bald guy in his early forties. I assume his eastern European. Anyway he was really rude and treated my friend really bad today although she's been a customer for more than 12 years! He told her that there was no business for her and ask her to leave or he was gonna call the cops on her!! She was literally shocked by this guy attitude since she's been a customer of this establishment for so long. If the owner of this place reads this complaint, please do something about it. This employee of yours is really mean and route to customers I have witness a couple of times how he yells and cursed at customers. My friend did nothing to deserve this. What in the world is wrong with this guy??!! I am pretty sure that you have lost many customers already because of this guy!

i just Went here recently and i wouldnt go back here, most of the staff is nice except for one guy…read morethat has an attitude, he pressed me a while back just for standing around thinking about what i wanted to buy. The weed is ok but they need new staff Members if they want to keep customers.

Was absofuckinlutly thrilled to find this place last day in state and bame found Vibe and stoked…read moreto have found them 100 percent best rew to help ypu out and not to mention thw pure fire products and love that i can smell them and get my true terps and truly know what i want to spend the cash on and was truly great priced and i wanted a shirt wasnt able to but they found a sweet tote and was able to hook it up thats the drive that will keep me coming back for more can not wait to come here again

the service was horrible i went on 2/3/26 and the girl with the piercings had the worst attitude…read moreever. the sign says kratom and they didn't even have it. do not go here and th prices are horrible

Needed some water pipes and was able to get them here the guy I usually see wasn't there but…read moreanytime I deal with staff they're nice and always help me out. The two younger gentlemen are nice. They look out for the customer and I appreciate them every time I come in

Amazing store with great deals and good quality bud. Everyone is extremely friendly and makes great…read morerecommendations when I can't make up my mind on what to get. Really love this place I recommend

My go-to dispensary! Usually don't have to wait long and really good deals. Staff is always so…read morefriendly and helpful. Shoutout to Erica! I recommend ordering online if you have time beforehand so you can skip the line and make a rewards account for discounts. Highly recommend!

Great customer service ,wish I would've caught his name but the guy at the counter was very…read moreinsightful and helpful with helping me find a piece and all my essentials for smoking flower for my first time I appreciate his insight ,5/5 customer service and selection and price is very fair will be coming back I appreciate the great customer service.

This place is an absolute gem! From the moment you walk in, you're greeted with a clean,…read morewell-organized space and friendly, knowledgeable staff who really know their products. Whether you're looking for high-quality glass, a wide selection of vapes, or hard-to-find accessories, they've got it all--and at great prices too. You can tell they really care about their customers and the culture. It's always a good vibe here. Support your local smoke shop--this one's a standout in the area. We'll definitely be back and sending people your way!

Absolutely awful customer service. We spend hundreds and hundreds here on vapes. And we don't ever…read moreask to replace them and the one time we got one that we didn't like we asked for a replacement and they literally said no after spending hundreds here, you would think that they would have some consideration for their customers. They don't give a f*** about you. Just letting you know, they have really s***** service here and half of their pens Actually do suck so good luck coming here. We aren't coming back anymore.

I love this smoke shop! I've been coming here for about 2 years and I've always gotten great…read moreservice and prices. There has been a couple times a product was defective and I got a replacement. They have slowly increased their selection, now there are so many products to choose from. I went to another shop recently and their prices/ service was not worth it. Ya'll are my favorite shop of all time! - from your local feen

We went to Rodeo and after about 45 seconds, we engaged in conversation with the clerk. A man…read moreapproached, interrupting our conversation and speaking over us to the clerk in Arabic. I spoke up by saying that his behavior was very rude. He waved his hand at me and said it would only take a minute to instruct his employee. At the same time, I could hear the clerk murmuring that the man was his boss. To which I squealed, "That is even worse! Interrupting a customer, in the middle of a sales transaction, by talking over the customer, is bad customer relations!" The man gave us a disgusted look and vanished. The clerk sheepishly tried to apologize. I stopped him by stating that he did nothing wrong. He had to obey his boss. His boss is rude, arrogant and racist. We've shopped at Rodeo since they opened. We're happy to go elsewhere.

Dishonest on market pricing, ultimately my fault for not leaving and checking the price when it…read morefelt off but totally overpriced when there. Literally 20% at the gas station for cigarettes down the street.