Its a long one but worth it! I stopped into my local ross…read morestore that I hadn't been to in a few months and browsed around before going to the toy aisle with my kids when i see a few mystery keychain dolls opened I checked to see if the dolls were inside and they luckily were but probably missing the little accessories to the dolls i see one have a reduced tag that had been torn and the other didn't so i thought my daughter and I could have one and took them both up to checkout were I was greeted with some of the most rude customer service ive ever had at this store! The cashier says there regular price even tho clearly there is a reduced price tag and then proceeds to walkie her manager were then she says her manager sayd the same thing so i told her id like to speak with a manager she called one over were i waited 15 minutes for one and when she came up it was the most untrained right out of high school manager who began with her BS story of how she was the one herself who reduced the keychain and it was only 10% (which it basically jist the tax) and I was still willing to buy them when thankfully i pull up the sticker and see a faint reduced price i didnt notice before hand and its much less than 10% I show her and she rings me up for that price when i tell her to do the second one for that price she says no. I understand there are people out there doing this for a living and opening them but i just happen to see them and just wanted to buy 2 for my daughter and I, the horrible part is the way the manager was assuming I opened them ive worked in retail for years and even at this exact STORE so for the untrained manager SANDY discriminating me and trying the make me feel less than you need to give your guests the benefit of the doubt unless PROVEN otherwise. This store has definitely went downhill since ive worked there they need to train there employees with better customer service

Great selection at this Ross I have been shopping at Ross…read morefor couple of years.. I enjoy finding things for the house, clothes, shoes, and so many items for a great deal. Store was clean and the staff was friendly.

Referred here by my coworkers to get our scrubs embroidered and they did not disappoint! I dropped…read moreit off at noon and was able to pick it up the very next day at noon! Turn around time was very quick and the earlier you bring them in the quicker they'll have it ready and done by. The owner was very friendly and helpful! They also have tons of selections from scrubs to scissors and badge accessories. I also wanted to embroider my Figs jacket with my credentials and they charge $6 for 1 line and $8 for 2 lines! Very affordable compared to paying $14+ for it from the Figs company. Will definitely come by in the future to get more embroidery done. They also have a discounted price for healthcare workers to have their scrub tops done.

Staff were so helpful, multiple uniforms and multiple sizes. I am short so many times that size…read moredoesn't exist but they have many sizes!! Alterations right there while you wait or you can come back to pick them up, perfectly altered. Prices were great, not expensive. Many choices. I highly recommend this store.

Great experience. Stopped by looking for a last minute suit and walked out with 2. Kelly was…read moreamazing she helped my son and husband complete their individual look. Making this their go to shop for any special occasions.

Amazing service by Kelly shoutout to her. She made the overall experience very easy and was very…read morehelpful during my time in the store. I definitely will be back.

Outstanding service. I just went in for a pair of 511 cargo pants and a belt. Right away I was…read moregreeted by friendly staff. I was asked what I needed and they helped find it. Tried on the cargo pants in one of their fitting rooms. Perfect fit and on my way I went. Of course I paid first, lol. Overall all the people working at this location were very friendly. Located in a great, low key area, everything was very clean and they have a very good amount of inventory. I will eventually return for some more items.

Went with my daughter and we were never acknowledged. The clerk was too busy digging through boxes…read moreto even lift her head or inquire. Was in there looking for a knife for my son but they had a limited selection so I decide to shop other items. Still was not acknowledged and I decided that they didn't need my business after all.

From the moment I walked into the store, Annalise made the entire experience feel welcoming,…read morecomfortable, and personalized. She was incredibly professional, attentive, and genuinely cared about helping me find the right suit rather than just making a sale. I had visited several other stores beforehand, but no one came close to the level of customer service and attention that Annalise provided. She took the time to listen to what I was looking for, offered thoughtful recommendations, and made the whole process enjoyable and stress-free. Her eye for style and detail helped me choose a beautiful brown suit that fits perfectly and looks amazing. I'm genuinely excited to wear it to my upcoming work event. What stood out most was how confident and valued she made me feel throughout the experience. Exceptional customer service is hard to find these days, and Annalise absolutely exceeded my expectations. Thank you again for helping me feel confident, polished, and like a million bucks. I'll definitely be coming back and recommending this store to others!

Great service high quality and easy on the money I recommend it to all my friends.,…read more...... ...

Best price good workers and good items..shop there because of great items and deal days..check it…read moreout good store..

Dang thrifting is getting crazy expensive. Like some of the…read moreprice tags seem absolutely outrageous for 2nd hand stuff. We found a few things for our teens as they love thrifting. Employees were friendly and helpful. Inside is well maintained. Just wish whomever puts the prices would get a clue and price the items properly.

Burlington Explore a wide selection of high-quality, brand-name clothing, home decor, and more at…read moreunbeatable prices.

If I could give this location 0 stars, I absolutely would. They don't deserve any…read more I came in today to pick out clothes for job searching that were being paid for through the county office. The guy at the register rang everything up, gave me the total, and assured me I didn't need anything else from him. However, when I took the information to the county office, I was told I specifically needed a non-sale receipt. When I went back into the store, I spoke with Sophia at the register, who was very polite and tried to help. She asked her coworker Taylor, who looked into it and called the manager, Dolly, over the walkie to approve it. Dolly's immediate answer was just, "We don't do that." I asked Sophia if Dolly could please come to the front so I could explain the situation directly, and Dolly flat-out refused to come up. To make matters worse, while Sophia was kindly looking for the corporate phone number for me, Taylor rudely told Sophia to stop helping me and move on to other customers--completely ignoring the fact that I was a customer who was there first and deserved to be taken care of. I want to give credit where it's due: Sophia was lovely, apologetic, and did her absolute best to help me. But Dolly completely failed to step up as a manager and do her job. What makes this even more frustrating is that I went straight to another Burlington location right after, and they were able to provide the non-sale receipt with zero issues. The complete lack of management support and customer service from leadership at this store is unacceptable.

Sheila was very unprofessional and lazy. When I voiced it she tried to stall my service after the…read morefact that I spent more then 700 dollars by moving an associate from the floor to another part of the store so that he wouldn't help me while I was talking to him. Fortunately Camden was a stand up guy and helped out a fellow Veteran. Props to him. Sheila was a bitch. One of the other associates also insisted she take our items to the register like we were going to steal items. Doesn't seem like they are very friendly to people that don't look like they speak Spanish. Typical.

If I could do less stars I would. VERONICA please allow me to spell it again... VERONICA. Is one of…read morethe most unpleasant individuals that has ever helped me at any retail location ever. This is my third time coming to this boot barn (the last time BTW), and it's unfortunately the third time that I've had to speak with her. She is very unwilling to help, answer questions, or just be a pleasant human being. It's unfortunate, because trust me, we are the financial and social demographic for this store. And I refuse to spend another penny here. It's a shame that everyone else is so wonderful, and one person has to ruin the perception of the entire store, and ruin our experience all three times that we have come. We come in in a happy joyous mood, because who wouldn't be happy to buy cowboy boots and hat. And we always find that the second we speak with VERONICA in any capacity, happiness leaves, and we regret even getting out of the door.