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    The Storage Inn

    5.0 (3 reviews)
    Closed 8:00 am - 6:00 pm

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    6 years ago

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    4 years ago

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    CubeSmart Self Storage

    CubeSmart Self Storage

    2.6
    (5 reviews)

    This place is full of ahit, lying about how much it costs as you sign a contract for one price and…read morethey , increase prices without permission to charge card when ever they feel like it, waiting for people to get comfortable and then raising prices is not okay at all. It's a scam business , take your stuff somewhere else. Then they tell you they completely understand and will lower it and a manager will call u back, then when she calls , tells me I can have a smaller unit. What they are doing is completely wrong. ................... On top of it the storage units that are climate control are literally freezing inside!!! I had my jacket and boots on and still was cold!!!!!!!! If your want to be scammed and lied to then this is your place. Complete scam

    BEWARE! After selling our house in October 2022, we stored all of our belongings at this facility…read more In order to have the room we needed, they suggested the larger unit which was not climate controlled. After less than a year of everything being in there, we discovered pieces of furniture with some type of mold. We also had many items rusted, not to mention everything was filthy dirty. There must have been some kind of defect or issue with this particular unit, given the extent of the damage to numerous pieces of furniture, as well as many other assorted items. We even laid down rugs and moving blankets on the concrete floor as well as covering items with moving blankets and plastic. Some items survived; others did not. Upon contacting Cube Smart, we were advised that we had insurance as part of our monthly payment and they gave us information on filing a claim with their insurance company, Great American Insurance Group. The claims adjuster had us e-mail photos and answer many questions only to blow us off and declare that it was not covered. So essentially, the money from the monthly payment that goes to this company is useless. It benefits them and CubeSmart, not the consumer. We not only spent thousands of dollars on storage over the course of a year, we lost thousands of dollars worth of belongings and had to pay more money to dispose of everything that could not be salvaged. We also spoke with the regional manager for this location and he told us Sorry, but there's nothing we can do. Not our problem. It had to be something we did or didn't do or could have been something from an adjoining unit. Basically, it sucks for you. Obviously, we will never use them again and will tell anyone and everyone that we know, NOT to use CubeSmart. But, especially DO NOT store anything at this location. If I could give no stars and horrible as a rating, I would.

    The Storage Inn - selfstorage - Updated August 2026

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