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    CubeSmart Self Storage

    5.0 (1 review)
    Closed 9:30 am - 6:00 pm
    Updated 1 month ago

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    10 years ago

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    B K Movers - Broken in pieces

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    I have used BK for 5 moves, business and residential over the last 10 years…read more They are without a doubt the best moving company I've ever used. They are prompt, responsive, polite, Efficient, careful and VERY hardworking. They actually seem to enjoy the work which is quite rare today! 5 stars from me.

    I rarely write reviews, but I feel it's important to share my experience with BK movers. While the…read moremoving crew themselves were kind, hardworking, and respectful (we even tipped them), the way the company's management has handled the aftermath has been extremely disappointing. Several of my belongings were damaged during the move, including all three mattresses (torn), a broken nightstand with glass inlays, scratched bed frames, ripped up threshold on my front door and a brand-new front storm door that they tried to claim was only rubber trim when it is clearly metal. My home is brand new! One mover also left black glove smudges across my walls that cannot be cleaned and now require painting. When I brought these issues to the owner's attention, I was told flatly, "No Ma'am your claim is closed," without any acknowledgment, investigation, or willingness to even look at the damage. The refusal to take responsibility or even have a conversation about the matter shows a serious lack of professionalism and accountability at the management level. To be clear -- the movers crew themselves were wonderful people. Unfortunately, the company's leadership has made it impossible for me to recommend them. Moving is stressful enough; the last thing you should have to deal with is extensive damage and a company unwilling to stand behind its service.

    Garden State Moving - No worries about moving on a rainy day! They wrapped everything!

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    (6 reviews)

    Are we talking about the same moving company? My experience was nothing short of a nightmare…read more Nicole was horrible to work with and the move was a mess. I work in a position that requires every aspect of my job to be in place before the actual encounter date. I expected this company to be professionals and have everything in line before the moving date. In hindsight I see why the two moving companies I called before Garden State said they would send someone over a guy to do an estimate. The movers came and said nothing to me about not being packed correctly. I left for a moment and the foreman called Nicole and said I did not pack right. I'm no professional but I thought I did a great job. Nicole decided since I had three guys, (mind you the new guy was sick most of the move) and I did not pack right that she was raising the rate from $145 an hr. to $190 an hr. and taking away the 10% discount agreed upon in the contract. My bed is not properly put together, and I can't find screws for tv stands and other things, it's just a mess. I rely heavily on honest reviews, and I am happy that others seemed to have a good experience. Not me. BEWARE!!!

    I had a very heavy 6ft bathroom vanity with a 1 in granite top that I needed moved to a 2nd floor…read morebathroom. The vanity had to be over 500#. Home Depot dropped it in my doorway and refused to bring it any further. I called Garden State movers on a Saturday to which a very friendly lady took all my info, explained everything I needed to know, gave me a price, and gave me the time that they were arriving within a hour. A half hour before they came I received a phone call telling me exactly when they would arrive. When the 2 gentlemen arrived they introduced they're selves with a hand shake, and they then scoped out the job first. I questioned them that there was only 2 of them, how would they be be able to lift the vanity even though they Both were pretty buff. They had the vanity and the top in the bathroom in matter of 10 minutes. They were both very careful watching that they didn't drop or bang the vanity. During the whole move, I was impressed that they verbally talked the move to each other while making the move. I would use Garden state again, and I would highly recommend 3

    English Moving & Hauling - Don't wait book now!!!

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    We recently used Kevin's team for a relocation from NJ to CA, coordinated several months in…read moreadvance. Initial communication was smooth and Kevin walked through the house to do a rough inventory and generate a quote for the move. Day of packing the team was over 90 minutes late from the show time they provided, this is relatively standard across the moving industry just disappointing. Very similar on load day. During the March meeting to set up the move we'd agreed to a date for delivery but when we discussed on packing day Kevin seemed frantic disagreeing with the original timeline and mentioning how it was going to cost him money. Bottom Line - wouldn't use them again for packing a shipment, while friendly on site and they got our stuff from NJ to CA, they were unprofessional (handling personal matters while working and bragging about partying all hours of the night, likely why they were late each day) and didn't properly pack boxes (had to ask for breakables to be wrapped instead of just placed into a box). There was no inventory performed, they did not bring enough blankets to cover all furniture/washer/dryer/gym equipment and when I asked about shrink wrapping certain items I was shut down because they knew what they were doing. We appreciated the price but should have done the packing ourselves to ensure our stuff was treated with care and ensured dates were properly documented for later communications.

    Fantastic service! Kevin was very responsive and thorough throughout the whole process. He arrived…read moreon time and moved everything into his truck in a matter of minutes. He even arrived early to the destination and patiently waited until I gave the go ahead to then move everything in. I never had to lift a finger and him and his team were very diligent about keeping the building/walls free of any scratches. Him and his team were super friendly and worked very swiftly, and were priced very reasonably. Definitely couldn't recommend this company enough!

    CubeSmart Self Storage - selfstorage - Updated May 2026

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