Bought a couple of disposable vapes. I walked to my car and tried one of them and it was defective. Walked back into the store and tried to exchange it but was told once I walk out of the store it's mine and they couldn't exchange it. He said that it's the owners policy and that they just work there. Won't be coming back. read more

Great service, friendly staff!! I'm new to vaping and the young lady that helped me was very knowledgeable.

The customer service here is great. If you become a "regular" they'll almost always have what you need on hand and will recognize you when you walk in. They're super helpful and will help you get setup and walk you through their options and will openly tell you what their favorites are and won't try to push garbage on you read more

This new business is AWESOME. Great products, latest new items and impeccable service. The young gentleman that helped us sure is very knowledgeable and knows his products, he was very helpful in our decision making. The best prices in town. wide variety of juices. Needless to say we were very impressed. Great convenient location and easy parking. read more

WOW. A great new vape shop in Mesa. This place impressed me with the large variety of juice and Mods. The staff were informative, helpful and knowledgeable. Clean and comfortable environment. I will definitely be back. read more

Great customer service. Awesome selection. Isaac was very knowledgeable. Thanks for all your help

People here are super friendly and will help you with their strong knowledge about products. Place is always clean and super chill. I love it here! read more

This place openly admits to lying to me just to get a quick sale. When I asked her why she lied her response was, " if my manager saw or heard me telling a customer to come back at a later time just because we didn't have the exact product they were looking for could get me fired." I called the store ahead of time telling them I was looking for a dab pen to use with my cannabis and asked them if they had a solution. They said they did and so I drove there and paid $114 for a whole setup. At first I was happy with the product, but then all of my wax started leaking down out of the mouthpiece and starting to flow into the actual battery. I tried everything from adjusting all of the heat settings to only putting a teeny tiny amount of wax in and 30 days later I am still having a horrible problem of wasting 85 to 90% of all of my product on this vape pen. I took my product to eight other smoke shops to get their opinion and all eight of them told me that I was sold a product that's strictly for nicotine juice, not for wax, that I was ripped off and that they absolutely should've never sold it to me. The chick that works at outlaw vapor told me that when I left from purchasing my pen, she told her colleague that she "wished she could've just sold me the YoCan EVOLVE $40, but couldn't since we didn't have any in stock." I went back to Outlaw and the only thing she offered me was for me to pay more money ($20) out of my pocket for the yoCan evolve $40 device. I told her that would've been great if she could've recommended this to me in the beginning when I came to the store stating that I am suffering from financial issues due to Covid. However since I've already paid $114 they offered for me to pay $20 more for a whole other product that only should cost $40 initially - was so appalling. On top of that, I trusted them once and they did me wrong and didn't care to make it right with me however, they expected me to pay them more money?!? Only a fool would do that. Once I realized they were not going to help make this situation right, even after admitting she was wrong, I asked the chick if she could take this as a learning experience and not do this to other customers. I even gave her a few examples as to what she could have said to me the day I came into their store, however my words fell on deaf ears. I would never recommend for anybody to ever go here unless you want to waste your money on people who don't know their product while being treated with shitty customer service. read more