The guy who might potentially own this place threatened to tow mine and my boyfriends car while we…read morewere coming out of tempe tavern 15 minutes before the shop closed. The signs In front of this run down smoke shop do not indicate 88 smoke and vape at all so how are we supposed to know that it's designated parking for your 2 customer a day parking lot. The tow truck came right as we were leaving, while there were zero customers inside Your establishment.To the guy In the smoke shop, you're a waste of a human.

Great customer service. They answered the phone (not all do) and were knowledgeable regarding…read moreproducts. Unfortunately, I asked the wrong questions, so when I got there they didn't have what I needed. But they were able to advise me where I might go to purchase what I was looking for saving me a wasted trip. Also, the store was very clean, shiny, and pretty - if that matters to you. I would try them again in the future for any other needs.

First off, I'd like to say from a personal perspective, that If I could give more than five stars i…read morewould but I can't cuz it is what it is. The service I have always receive/received has always been the upmost quality when it comes to respect and superb southwestern hospitality. I would absolutely recommend this well organized comfort to anyone willing to have a great time. I have always been amazed at the massive range of smokers delight Novelties. The selection is endless and will immediately have anyone comfortable as they enter. And if you don't know or understand something, the owner Dave and Angie will always help you out with each question you may have. Personally, I've never seen either of them to not succeed in finding out all answers to your stumped questions. They truly are godsends. The prices are honestly the cheapest I've found yet. Keep up the great work you two. Oh and P.S. Yes, the place is actually haunted. I've personally seen proof myself. But no worries, it's friendly. Just like all the spookiest Novelties fam. 420

I was driving down the street and my torch lighter went out. I saw the sign for the Spooky's and I…read moreturned in the parking lot. I proceeded to go and buy a new torch lighter but the woman behind the counter suggested that she have a look at it to see if she could fix it. Well it took almost 5 minutes but she repaired the torch and had the biggest smile on her face. She really loves helping people. I ended up going back there every time I am in the vicinity. Please don't hesitate to check out the smoke shop at Gilbert & University but also check out the outstanding customer service that we all deserve.

Have not been here specifically, but called some questions and they answered the phone number to…read moreconnect through and the customer service was good

They hire the coolest people here! I always get the best customer service too. This is my favorite…read moresmoke shop, they have everything I need...and then some!

A cracked water pipe that I purchased for 90$ as a fathers day gift. As if the crack wasn't back…read moreenough when I got home and unwrapped it I noticed a 75$ sticker on the bottom?? I went back and talked to the owner and she literally sat and lied to me saying that i got the last one and that they had no more so they wouldn't not be able to replace it nor would they refund it. Needless to say i was not very happy, so as I started heading out the door I looked to my left and guess what I saw.... The exact same piece that they couldn't replace due to the fact that they had no more.... Needles to say this place is a fucking joke.

Good people and will go back to hang out and bit from them. Also great food. Love the people.read more

Stopped here to grab incense as I love burning them during my yoga sessions. Upon entrance the dog…read moregreets you at the front door. Very friendly! The Guy who works the counter was friendly and cool! The only con about this place is that, they don't have the skinny incense that you can choose from but, they have packs of the skinny ones but not a variety pack. They do have the long, huge, and fat incense though! Stop by to say hi and be greeted by the cute doggie if you're in that area.

They have some good employees. How come the one that opens on Sunday isn't fired yet? How can you…read morekeep an employee that's regularly 30+ minutes late. I waited about 10 mins today. I am sick and tired of them putting the same person on mornings on sundays if they cannot open

Best selection, best staff, awesome prices and deals. This is my go-to place for all my tobacco and…read moresmoking needs.

This shop quite literally sucks. And that's hard to even say for a smoke shop. The two men that I…read moresee working there the most often act like they don't want to be there. They don't greet you when entering the shop, and make you feel like an inconvenience coming in to buy something from them. They don't want to help look for a vape, and when you ask them about a specific flavor or what they have in stock specifically, they act like I'm asking them to do something outrageous. I've gone here multiple times and have only had 1 good experience from one of the other gentlemen working here but every other time was a horrible experience. I will be finding a different shop to purchase from.

Started my morning off by dropping my fiancé's brand new banger bucket while she was sleeping ‍…read moreKnowing what was too come I set off on a journey to the only open smoke shop before 9, JK Smoke Shop. Upon entering in a panic ( I'm not sure the gentleman's name, sorry dude lol ) this employee hears my story and immediately leads me to the baller on a budget bangers. After giving me some detailed descriptions we settled on a a * Spaceking Fully Fused Honeycomb Terp Slurper * that was right in my price range and beyond the quality I'd expect for the price. Thank you again sir! She hasn't woke up yet but if she doesn't kill me I will be a repeat customer for sure

Alan was very nice and answered all my questions and helped me make a decision faster! Very nice…read moreplace would recommend. And they have a lot of options for wraps and stuff.

Very helpful and friendly. I did not get the employee's name, but she was very knowledgeable in the…read moreproducts that they sell.

Hours are supposed to be 8 am to 10 pm. Showed up today at 9:10 am (Friday). Sign in the door that…read moresaid "Will return at 9:30 am". It would be nice if they had employers that actually worked and not leave the store whenever they feel like and leave customers hanging. Several customers showed up and left.