Excellent massage. He takes the time to ask what you need and checks in frequently. Great…read morecommunication. Great pressure. Great experience! Mahalo Phil

Phil is an amazing massage therapist. He was very knowledgeable and intuitive to areas my body…read moreneeded attention to. Highly recommended and will for sure continue seeing him.

Rating 6 out of 5! For those who seek optimal health and wellness, check out NIU Hawai'i. The…read morevarious modalities all have their benefits, (e.g. Acupressure, Aromatherapy, Bowen, Chiropractic, Deep tissue, Energy work, Hot stone, Lymphatic, Myofascial, Physical Therapy, Reflexology, Rolfing, Trigger Point, etc.) and provide some relief, though often temporary. Ka'anohi goes very efficiently to the root cause of muscle issues, providing relief without pain while concurrently teaching you how to help yourself going forward. He is blessed and talented in blending ancient cultural practices with modern scienctific knowledge that you need to experience to understand. Niu's services are a guided investment in yourself with a priceless return on your investment.

I was dealing with a jet lag and a sore neck when I messaged NIU Hawaii ridiculously early one…read moremorning. Surprisingly I had a response within 10 minutes and a confirmed appointment not long after. I really wanted my neck tractioned and Ka'ānohi was the just the guy. His modalities are quite unique and difficult to categorize, but it's a combination of serious stretching and deep tissue massage. I wish I lived nearby, I'd see him weekly (or as budget allows).

Scott is a very knowledgeable massage therapist with Excellent awareness of the anatomy and how to…read moreapproach pain relief through gentle stretching. I definitely will return for more body work. And I highly recommend him to all my personal training clients.

I usually get massages from Bryson (the owner). Bryson convinced me to try cupping and blading for…read morethe first time. My skin is a little sensitive so I had to go lighter then most normal people. He was very professional and explained everything thoroughly.

The best body work ever. Bryson helped my recovery from running/surfing injuries. Keep your…read moreappointments bc they are hard to get.

I just had one of the BEST LOMILOMI MASSAGES I've had in my life!!!…read more Hands down it was truly amazing, my body and spirit feel anew. Mahalo nui to Mose & Helene at Ho'ola Ho'ola UhaneMassage! They are located 157 Keawe St. in downtown Hilo! They offer Kamaʻāina rates too and even have an infrared sauna at their location. If you want something extraordinary , check them out.

I was referred to Big Island Massage Network by my doctor after my car accident and I was a little…read morenervous about getting a massage because I've never done it before. First impression with Jacob via phone call was great! He was very friendly and super helpful. He absolutely went above and beyond just to help me get into my massage session as soon as possible. In addition to that, he is very flexible and great at communicating via calls & texts. Definitely would recommend Big Island Massage Network/Jacob to everyone I know that needs a massage!

I have been seeing Jacob for years. Out of all the Massage Therapists in Lower Puna, he is…read morehands-down my absolute favorite. Not only is he super skilled in massage, but he's super professional, with excellent communication and clear clean energy. He's consistent, reliable, and responsive to feedback, and is one of the few that can do the deep tissue that I like. I am able to fully relax with him and know that I'll leave feeling so much better and soothed in mind body and spirit. Also, recently I was in a car accident, and was thrilled to find out that Jacob also accepts Auto Insurance. He made the whole process super easy and graceful, and even helps other massage therapists with being able to accept Auto Insurance. I feel very fortunate to have Jacob nearby! :)

I have had a few amazing 90 minute massages from Russ. He is the best masseur I have ever had,…read moreknowledgeable and intuitive. He has been spot on with addressing and relieving specific pain issues. He has been safe and nurturing when emotions have come up. He uses strong pressure, as requested, but never too strong. He is creative with hot moist towels and essential oils--so nurturing. The beautiful space he works in and the music he plays while he works encourages my body to relax even more deeply. Also--Russ has a chest pillow with 2 holes in it which I, as a woman fairly endowed, really appreciate when I am laying on my stomach on his table!

I had a wonderful massage from Russ. He's intuitive, strong and very focused. I had a two hour…read moremassage with one hour on the mat and one on the table at his excellent suggestion. I sent two friends to him and they both loved his work. If you are able to get an appointment, grab it.

We did the couples' 1-hour Lomilomi massage for our honeymoon. GREAT EXPERIENCE!…read more Suzanne and Shivani were excellent. We left feeling relaxed and rejuvenated with a lot of pressure and tension released.

If you're visiting the Big Island on vacation, save yourself the runaround -- book with one of the…read moremany wonderful spas that will reliably communicate with you and honor your appointment. This was unfortunately my second frustrating experience with Hale Ho'ōla. The first was in September 2022, when Suzanne left me hanging for three days before eventually telling me she couldn't accommodate a couples massage. I decided to give Hale Ho'ōla another chance this year. On September 1, I arranged a couples massage for September 15 to celebrate my wedding anniversary with my husband. Suzanne told me she had availability from 4-8pm, I selected 4pm, and provided my email address as requested. On the morning of our appointment, I realized I'd never received the confirmation email or any instructions, so at 9:54am I texted Suzanne to make sure we were still on for 4pm. She read my message but didn't respond. Around 2pm, as we were preparing for the 2+ hour drive from Kona, I followed up again. She read that message too, but again didn't respond. Suzanne finally called around 2:30pm, after we had already been driving for about 30 minutes. She explained that she'd been dealing with power outages over the previous few days, which I completely understand. However, she also admitted that she had forgotten to put our appointment on her schedule and couldn't see us until after 7pm. I asked whether the following day would work better for her. She said yes it would, but needed to confirm with her other therapist and would get back to me. She never did. I followed up again that evening, which she read without responding. It wasn't until around 4:30pm the following day that she finally texted to say she couldn't make it work. Mistakes and unexpected circumstances happen. What I find unacceptable is the repeated lack of communication. Had Suzanne responded to either of my messages, we never would have started a 2+ hour drive for an appointment that wasn't actually on her schedule. What makes this especially disappointing is that we had specifically planned this couples massage as part of our wedding anniversary celebration. Her lack of communication and organization threw a wrench into our plans and wasted precious vacation time that we can't get back. Instead of enjoying that time together, we spent it driving toward an appointment that didn't exist and then waiting around the following day to find out whether she could accommodate us. As a small business owner myself, I understand that running a business isn't easy. But communicating with customers and honoring confirmed arrangements -- or promptly taking responsibility when something goes wrong -- is basic professionalism.