I am reviewing the hair salon, not the nail or waxing service…read more To me, Jen's salon is a god-send! My husband (fiancé back then) and I were adventurous enough to pick a treehouse in Hawaii as our wedding location. After the arrival we realized there's no electricity and we had scheduled for a photoshoot! As I was panicking (with bug bites and lack of electricity), I looked for hair salon on Yelp and Jen's Salon happens to be the closest Salon in the area (still 15 miles away). I called 2 days ahead and asked for the earliest appointment on my wedding day. They scheduled it but later received a call saying the hair stylist can't come in that early and asking if I can come in later. My brain couldn't process at that time and I simply said "no" The lady on phone told me that's fine, she will ask Jen, the owner, to come in early to do it. So on my wedding day, I followed the directions on Yelp and I was first led to a private residence which was not correct. I called and the lady on phone told me it's actually in the Keaau shopping plaza. I arrived 10 minutes late but Jen greeted me with her friendly smile. I told her the emergency situation, showed her some pictures with what I want and my hair accessories I am having. Jen quickly grasped the idea and she just worked her magic with ease. She is clearly experienced, and know what she is doing. Just an hour later, my husband and my hair become picture-ready! Pro: -flexible schedule; able to deal with emergency situation -committed to the service -skillful; would do their best for you -friendly cozy environment I've lived in Hawaii for years and I know how people on the island behave. They might not dress fancy or hustle bustle, but they really put their heart and time and take pride of what they do. I am so impressed with Jen's skill and she is truly a life saver (it's pretty "scary" to get married in a place where you are not familiar with the businesses) i got complements from people telling how cute my hair was. I am so grateful I was able to find Jen on this occasion and I would love to recommend her. :)

0 - ZERO stars! Stay away from this place. For starters this salon is so dirty! I have never been…read moreto a salon that was so filthy! It was my first getting a pedicure and manicure here. It was on Valentine's Day 2026 and my other half wanted me to have some me time. When I got home I probably sounded ungrateful because the only positive thing I could say was I liked the color I picked. It's the 17th and literally every time I washed my hands with hot water or scratched my skin or nicked my nails I could smell the nail polish (this is days later) and this is not nominal! I also left a review on Google. Stay away from this place they don't care about cleanliness! Look around for yourself on the nail side, you won't see it on the hair side. The longer I sat in the massage chair the worse it got. My pedicure and manicure was horrible! Why did the tech change the shape of my nails when all I approved was a trim. My nails grow square and now I have round nails that don't match my feet or fingers. Why did the nail techs use the filing tool to remove previous nail polish instead of nail polish remover and why did they cut and trim my nails before soaking my hands or feet. I thought the purpose of the soak was to clean the client before using shared tools on them. Granted they opened a new pack of nail clippers and other metal tools but the electric filer and callus remover is clearly community. The place I go to in Oahu uses new mini kits every time and they let you take it home! In the past I got my hair cut here three times. Never did my nails. Three times by three different people. The best cut was by Jen. She washed cut and styled my hair and only charged a cut price. I tipped her well. The second person did not wash my hair but he did an excellent cut. The third person was supposed to be done by Jen but she double booked herself. The person washed my hair even though she didn't ask not did I, cut and styled my hair even though I didn't ask to be styled and then charged me for all services. I never returned after that. The third cut sucked. The second cut was great and sadly he left but I see why.

Friendly owner. Fun staff. Queit relaxing environment. High quality products. Expect the best or…read morebest

Yadira was excellent! She's positive and cheerful and also acutely attuned to the needs of her…read moreclients. I was quite early to arrive for my appointment and decided to wait and relax while she finished with her client. The music was not the type I would enjoy during a spa treatment and I thought about what I would say if the music was the same during my session. Without asking Yadira knew exactly what to do and when I went in for my session she changed the music right away to something more relaxing and spa-like for her older client. That's exactly the kind of therapist I like working with- one who is attuned to her clients. Thank you!!! The facial was delightful and I will definitely be back. She spent a lot of time working as an esthetician in San Diego, is extremely professional and highly skilled. Hilo is lucky to have her.

Truly amazing healing. I had the most profound healing sessions with Kealoha that completely…read morechanged my life. She is so in tune and knows exactly what part of my body needed releasing. I can't recommend her enough.

I have knee problems and thigh tightness. Saw chiropractor/saw my naturopath. Both helped…read moresome. Kealoha is really masterful. I say trust her, she can sense what needs to be worked on. I don't live on the Big Island- but will be back. Will highly recommend her to a few friends.

Best spa experience I had on the Big Island. Just driving around Hilo I just came upon the signs…read morefor hot tubs and cold plunges. I checked it out got a day pass and used all their amenities before and after my massage. I loved the extreme hot and cold temperatures they kept. They have a nice and hot jacuzzi, infrared sauna, steam sauna with eucalyptus with temp of 110. Nice and hot just the way I like it. Cold plunge tubs are 45 just cold enough to benefit a real cold plunge. It was great. My massage therapist Habib was amazing he used a technique called body tempering to soothe my aches and pains from chronic tendiopathy. He uses a steel bar bell. If you don't mind a little pain and like getting your facia scraped and rolled out then this technique is just for you. One of the best spa and bathing experiences I ever had . I have been to many spas and bath houses around the world. It was really great. Tips bring your own towel or it will cost you 5 bucks. If you do get a massage come prior and stay after your massage and soak in the tubs and you can shower after. If you are ever in the island and want to soak your body and recover after a long hike or swim check out Sento House. Thanks January Dakota and Habib Mahalo

The steam sauna before and after my massage was such a fabulous addition that took my massage to a…read morewhole new level. My massage from Chris was one of the best massages I have ever had, and I have been getting massages for over 30 years to help me with physical challenges I experience. The spa is located in an old, funky building and isn't some super fancy, high end looking spa inside, so don't expect that. But it does have a wonderful feel and the ammenities are fantastic, inlcuding alkaline water, soap, shampoo, conditioner, self-facial tools, and more. And the quality of the experience is beyond, beyond.

A lovely refuge Kea'au, which is near Hilo, Sherri is a wonderful hostess!read more

Got a package which included a hot stone massage, body wrap, and a bath…read more hot stone massage- good, not that good but good body wrap- Sherri gave me a wonderful scrub! It felt amazing! bath- it's literally just a regular hot tub you have in some hotel rooms with bubble bath put in; would skip this I really just wanted to see the grounds of this place! I saw reviews on Spafinder that called it MiddleEarth and I had to see it for myself! It really is a cool looking place. I wouldn't exactly call it a day spa as I think it has 1 employee but it was a cool place to check out once. I wish Sherri had let me shower as I had soap from the bath all over my hair, as a day spa would have showers to use. Also, I didn't rent a 4WD. I was very nervous driving back and forth on the gravel road even though it's maybe for 2 miles each way since it's a rental car and not my own. Cool place, but went for an experience. Maybe would try again.

Rating 6 out of 5! For those who seek optimal health and wellness, check out NIU Hawai'i. The…read morevarious modalities all have their benefits, (e.g. Acupressure, Aromatherapy, Bowen, Chiropractic, Deep tissue, Energy work, Hot stone, Lymphatic, Myofascial, Physical Therapy, Reflexology, Rolfing, Trigger Point, etc.) and provide some relief, though often temporary. Ka'anohi goes very efficiently to the root cause of muscle issues, providing relief without pain while concurrently teaching you how to help yourself going forward. He is blessed and talented in blending ancient cultural practices with modern scienctific knowledge that you need to experience to understand. Niu's services are a guided investment in yourself with a priceless return on your investment.

I was dealing with a jet lag and a sore neck when I messaged NIU Hawaii ridiculously early one…read moremorning. Surprisingly I had a response within 10 minutes and a confirmed appointment not long after. I really wanted my neck tractioned and Ka'ānohi was the just the guy. His modalities are quite unique and difficult to categorize, but it's a combination of serious stretching and deep tissue massage. I wish I lived nearby, I'd see him weekly (or as budget allows).

Kelley gifts us with a kind, healing touch, a clean in-home massage room, and a relaxing playlist…read more If you want to chat, she's a very good conversationalist. If not, she respects the quiet space. My wife and I both find healing from our 90-minute sessions. Grateful.

Amazing Reiki session with Kelley! So much so that I went back a 2nd time in 1 week. Highly…read morerecommended for stress reduction, healing, clearing blocked energy and realigning chakras

This place is awful. They work on the sunk-cost principle. You first have to go have an interview…read morewith the office manager, where he assures you how much cheaper their services are than a regular doctor's office. Then you have to have an appointment to establish service. During this appointment, they literally will NOT talk to you about any medical issues you have or any prescriptions you might need. You're supposed to make another appointment for that. This first appointment is just for the APRN to nod her head while you go over your history. They make a big deal about being cheaper than doctors, and it's true, their actual visit cost is less. However, you'll quickly find (if you pay out of pocket like we do) that they have "procedure fees" for everything. For instance, at the doctor we eventually found, I only pay a $35 nurse fee for vaccinations, but at Park Wellness, I was expected to pay the regular office visit fee PLUS an additional amount for a procedure fee, which brought the total to MORE than a checkup with the doctor. Not only that, but I was flat out told that they charge MORE for a procedure fee for people who pay out of pocket than they charge insurance companies. The office manager, who is related to both APRNs and is therefore likely there to stay, is a rude jerk. I'd say more, but frankly, I have so little trust for this place that I don't want to say enough that I can be identified. This was one of the worst "doctor" experiences I've ever had.

The entire staff at Park Wellness is a joy to work with. My entire family goes here from my…read morechildren to my husband and myself. Anytime we have needed a same day appointment we have been able to get in. Both APRN's that work at this office truly care about the well being of their patients, they will call and check in after an appointment to make sure you are recovering. During your appointment they listen to all of your concerns and with you come up with an action plan to address the health concerns you have. They do keep you accountable on your end of the health plan, which in my option we all need. I have recommended them to many people and will continue to do so.

Exceptional in every way! if you can get in as a client, you will be treated beautifully from the…read moremoment you enter the tranquil, serene environment. World class treatments, local style.

Denise is a master at her craft! Extremely professional and gives the best skin advice. Her…read moreproducts for facials are top grade. I always enjoy my occasional pampering. She is always booked out months advance, so pre plan ahead. She's that good!