Amazing customer service ! Thank you for your help :-)…read more We needed to order fall arrest components for a special project. Their customer service have been very helpful and quickly arranged a next day delivery for us ! This retailer is highly recommended !

I purchased a high dollar item that had a defect, they swapped it out for a new one immediately…read morewith no issues or without putting up a fuss. I've purchased things from them a few times and they're always speedy and super helpful. Highly recommended. I'll be getting my tree gear from them.

Personal Computer Terminal.is the best place in town for sales and repairs. I have been dealing…read morewith them for years. They are knowledgeable friendly and their service is top notch. I would go nowhere else. If you want great and friendly service, this is the place to go. Serge C. Belanger

I had an accident with my laptop & spilt tea on it. I was afraid I had lost everything. I called…read moreMike & he said to bring it in as they see this quite often. I took it in & while Andrew was working on getting it apart (it was stuck pretty good), Mike made the suggestion that he had used notebooks that could give me a good deal on & if the hard drive was still good, could put in a new notebook for me & that way I wouldn't lose any of my data. That's what we ended up doing & we were in & out in an hour & half. New notebook for me (plus a free computer bag) & no lost data. They made what I thought was a bad situation to making my day! We have been going to them for their excellent & knowledgeable service for a few years now & never disappointed. I was thrilled & would & have recommended their services to anyone in need of computer repair. Thank you very much Mike & Andrew.

Mike and his staff have always been great. They have done good, fast work for me. Even though…read morethey don't do a lot of Mac stuff they always find a way to help me out - even putting in new RAM in my Macbook (on loan) just to let me see if that was the problem. I highly recommend PC Options.

I have been studying computers for 4 years and am going to university in 2 months to study computer…read morescience. Yet these guys blew my mind! Fantastic service, great smiles, friendly attitudes, and very helpful! They will help you find what you want and need, not sell you on the most expensive equipment. I would highly recommend these people if your 20 years experienced or don't know a computer from a hole in the ground.

Quick and easy stop at my local mobile klinik in Cambridge. Cleaned what I thought was an…read moreuncleanable charge port for and at no charge to my surprise. No charge is a rarity in todays society so I will be back for sure, even when I need a new phone.

Took my Samsung tablet in for repair. Besides having an obvious cracked screen, I wanted the charge…read moreport and battery checked out. It was taking a long time to charge even to 50% and then the battery would drain like crazy. the girl behind the counter tells me the charge port is broken. Which is what I figured. Then she tells me that there is no one that sells a replacement port for my tablet. Hello? This is a Samsung. I'm pretty sure they do. Bottom line is they cannot help me. WTF! Stay away from the one in Cambridge Mall. Useless.

I have been a customer of Focus Computers right from the time they first opened up for business…read more They have always been exceptionally helpful and always answered my questions, some they probably thought are border line stupid, and were consistently polite and great to work with the customer to solve their problems. I personally would not consider going to anyone else for all of my computer needs and questions. Regards Brian W.

This place is sketchy and overpriced. I bought a micro usb cable and it broke in a week. Don't come…read morehere if your looking to buy something for good price.

This company took my daughters Macbook twice. He didn't fix it the first time. Charged her 800.00…read more He had her computer for 2 months (while she was in University). When he returned it second time the computer wouldn't close and the problem remained. She has emailed very respectfully and called a number of times and he will not return her calls or email. He had no problem keeping her money. Very poor costumer service. Sad when we are now thinking of going to small claims court.

I'm quite happy with the service I received here! From the first phone call to the day I picked it…read moreup, everyone was friendly and helpful. At first I was quoted a much larger price than I actually paid. My computer was repaired and works great. I will be returning for any future repairs.

I purchased a HD Video Converter and went to switch it over from one setting to another and the…read morelittle plastic switch snapped off. I went back to the store to return it and have never been treated so bad. He kept asking how I moved the switch over and over again. I kept telling him with my finger.....He then told me he was not going to refund my money as it was my fault. It was clearly a product defect but he refused to take it back. I have never been treated so rudely in my life. I would never shop in this store again. They do not back anything in this store....STAY AWAY

Great place to take care of your audio video needs. Helpful staff and very honest. They don't try…read moreand up sell you. Have bought equipment there and very satisfied with there service. Buy local. Don't go to Best Buy where they advertise products they don't even have then try to sell you something else when you go there.

Stephanie is very knowledgeable. She gave great customer service. I appreciate the time She spent…read moreanswering my questions.

Yesssssss this place was amazing!!! The woman that helped me at the front desk was super fun and…read moreinformative. A lot of product to choose from but its not overwhelming bc they help you figure it out. I would recommend anyone to come here.