Johnny at Direct Cell was amazing!!! I don't write reviews normally but he definitely deserves one…read more I dropped my iPhone XR in water the night before and my SIM card was not working. So the next day I rushed in 1 hr before he closed. He had 2 other phone to work on and we gave him my wife's old iPhone 6+ to replace the battery for $60. He told me my phone will be $25 for a cleaning and if that doesn't work $70 to replace the SIM card port. I foolishly told him I would bring it back in 2 days. We then went to wait in the mall while my wife's battery was being replace. I check a repair shop there and they carelessly ripped open my phone and told me $225 to fix my phone and then went to another stupid used iPhone sales and repair shop in the mall and they told me my phone was destroyed and it would cost $519 to replace it. Obviously I didn't choose any of those options. Johnny called us back 30 min later letting us know my wife's phone was finished. We went there and I told him I wanted him to fix my XR after all. He opened it up very very carefully and showed me exactly what the problems were. He showed me where the water inside can be seen. He stayed after store hours with me and fixed it in 15 minutes. He ended up charging me only $25 for the cleaning and my phone works as good as new. I offered a $5 tip but he refused and simply asked for a good review. I gladly agreed!! Johnny at Direct cell is kind, honest, knowledgeable, definitely in my opinion skilled and reliable. Don't hesitate to take you phone for repair here. Thanks again Johnny, you saved me $200-$400!!

Outstanding service. My iPhone 8 plus got wet and wouldn't…read morecharge. It looked very grim. I emailed Direct Cell at around 10 am last Friday. I received a quote for a very reasonable $85.00 before 11 am and the phone was fixed and back in my hands by 138 pm. I can't thank the young man who helped me enough. I did agree to post a review. Wayne B. I've reviewed my review. I live in Ancaster; Not San Francisco!! I meant to review the shop on Mall Rd. in Hamilton, ON

For myself, no issues here. The people working here are awesome. The service I pay for is great. If…read moreI ever have an issues with my firestick, the job gets done quick. Never a hassle. Simple. Thanks guys & gals, Cheers !

I go in to buy a phone and sure enough they "have one coming tomorrow" well tomorrow turned into…read morewaiting 3 days just for them to never even have one to sell to me. Wasted my time going here.

Bryan is courteous, knowlegable and up to date. Been going…read morethere for the past 20 years.

Bryan is extremely helpful in assisting me in solving problems and selecting purchases. He clearly…read morearticulates the pros and cons of options without overloading my brain and does his upmost to help me decide on the most appropriate equipment for my needs and my budget. He takes much of the hassle out of purchasing computer equipment.

Nafee did an amazing job on my computer. He was quick and efficient. Prices were very reasonable…read more He is a very personable man.

Scott helped me troubleshoot an issue and was very patient and knowledgeable. Highly recommend him.read more

I have taken my laptop to Scott's before and was pleased with the service. I took my laptop into…read morehim yesterday figuring I would not get it back until after Christmas but he called me this morning that it was ready. Price was very reasonable and it is working great. Thanks to Scott Sharyn Mitchell

Took my iPhone 6 in to be repaired needed a new battery when I receive my phone back the side…read morealuminum part of my phone was damaged from removing the old battery. The phone was in pristine shape when I handed it to cell tec for less to replace the battery. I would not recommend, the tec denied the damage was done by them. :(

These guys are outstanding. Great price (and cheapest price from a few quotes I got in the Hamilton…read moreand Toronto area) for the replacement of a totally smashed up iPhone 6S screen, and after there were some concerns from the first time the glass went in, they offered immediately to just replace it a second time for free. Amazing, it got done in literally 6 minutes, and as I left was told -- if there are any problems bring it back and we'll replace it again with Apple Certified parts (I had opted for 3rd party parts to save a bit of money). Great service, really nice guys, amazing price. Located right downtown Hamilton, super central access and a great pita place across the street if you can't wait those 6 minutes...

great service smart pleasant and reasonable fast and reliable honest will come to your homeread more

I had an accident with my laptop & spilt tea on it. I was afraid I had lost everything. I called…read moreMike & he said to bring it in as they see this quite often. I took it in & while Andrew was working on getting it apart (it was stuck pretty good), Mike made the suggestion that he had used notebooks that could give me a good deal on & if the hard drive was still good, could put in a new notebook for me & that way I wouldn't lose any of my data. That's what we ended up doing & we were in & out in an hour & half. New notebook for me (plus a free computer bag) & no lost data. They made what I thought was a bad situation to making my day! We have been going to them for their excellent & knowledgeable service for a few years now & never disappointed. I was thrilled & would & have recommended their services to anyone in need of computer repair. Thank you very much Mike & Andrew.

Personal Computer Terminal.is the best place in town for sales and repairs. I have been dealing…read morewith them for years. They are knowledgeable friendly and their service is top notch. I would go nowhere else. If you want great and friendly service, this is the place to go. Serge C. Belanger