These Guys replied super quickly to my emails. Fixed my laptop while I waited. They were very…read moreknowledgeable and professional. Would 100% use they again.

Top notch service today. Got my iPhone charging port unclogged on the spot and no charge! So…read moreimpressed. Definitely will take any tech problems here in the future. Hidden in behind an Auto Parts store on the corner of Brant and Plains Road.

Purchased a refurbished monitored but they changed the screen to lower quality. Screen shows barely…read moreany colour. This is also a higher end monitor

I went in to exchange something for my nephew. He had called earlier and was told the item he…read morewanted would be put aside with my name. Unfortunately the first person I approached was the store manager on Thursday morning. I found her officious, snarky/rude and she tried to make me feel less than intelligent. In no way was her manner helpful, but I got the distinct impression I annoyed her. She couldn't have been less welcoming. Fortunately her staff, that I later dealt with , were pleasant. One of her issues with me was that I had my visa receipt but she needed another receipt as well. It turns out that they had to go in the back to pull up the information they needed.

I don't like to visit The Source unless I absolutely have to. The salespeople obviously work on…read morecommission and are always trying to pressure you into buying more, which creates a very uncomfortable atmosphere to shop in. I always feel manipulated and rushed when I go in there, and I've had the same experience with The Source in other cities too. If you have other options, I encourage you to choose a different store for your electronics.

Every time I'm in this store (at one point at least once per week) Parm and Krishna are always very…read morehelpful. Parm has vast knowledge in this field and will take the time to help you whether it's a question about a part or a compatible replacement. Incredible amount of in stock items from children learning tools and projects to tools and of course electric and electronic parts. I find they're pricing is fairly good on most items.

Sayal is the best electronics vendor in this area of Burlington, Hamilton, Oakville and surrounding…read moretowns. It has a wide variety of products but its biggest asset is the people who work there. People like Parm and Krishna are the heart of this business, and without their help, knowledge and great customer service, I would be lost shopping at Sayal. Krishna is always willing to assist and direct me to the appropriate aisles. Parm seems to know everything about electronics and has helped me troubleshoot issues and then provide me with the products I need to fix them. I highly recommend Sayal to all DIY'ers and others looking for assistance with their projects. Kudos to Parm and Krishna and all the employees. Thank you. Ed

This store is a joke and being run by clowns, do not buy from here!!!! Bought a laptop and paid for…read moreit right there and then. Said it'd be a week for delivery. Waited 3 weeks, kept telling me it's in Toronto coming from ottawa to find out the next day after 3 weeks it went to another store and they sold it to someone else lol??? Go to the store to ask for some compensation for the trouble to purchase another one or something like it. To being told that they'll sell me a demo open box for full price that's been on/running all day since may last year???? Then being told by the manager the rat fuck he is that he's not arguing and to leave the store even though I was totally calm and had all the workers look like they wanted to jump me lol. Don't waste your time or money with these retards. Stay safe people!

I bought a refurbished laptop. Brought it home and noticed it had a damaged track-pad. I called the…read morestore right away and they said bring it back. I brought it back the next day. Did they give me my money back? Nope! I was prepared to spend more money on a brand new unit but they told me, "We're sorry but our head office has a policy." I have to wait 4-5 business days and they might not give me my money back for a damaged laptop! Canada Computers and their staff do NOT care about you in the least! Buy from them at your own risk! Canada Computers will not see a single cent from me ever again.

Months of back-and-forth after being sold the wrong part for my vehicle audio system. No response…read moreto email, voice mail, or snail mail letter to Customer Service. I'm stuck with a useless and expensive part that EHR refuses to make right. Take your vehicle ANYWHERE ELSE.

Worst costumer service experience (if you can even call it that) with Tony. It all started when I…read morewas booked for an Interlock installation. Tony started making fun of me because it was taking me a couple extra tries to get the thing working. His attitude towards me was complexly unprofessional. Said I was the worst he has seen in the last 3 years and laughing uncontrollably. After the interlock installation was done it was time to sign the papers and he wanted to me sign for things I haven't received, A Mandatory booklet for the use of the device required by the MTO. After asking for the booklets multiple times he says he will just keep the car over the weekend if I don't sign. Was also requesting multiple signatures for the car's functionality without me seeing the car. After getting extreme rude, He also said If I don't stop asking questions he would refuse service and I would have to go somewhere else. He didn't seem to care about costumer service or loosing costumers. I only went here because it was close to home. I have made a complaint with Alcolock and the MTO about this place regarding installation of this device. This Place only sells over priced old electronics. Avoid Tony and this place at all cost.

I had my car taken in to have a dash cam put in my brand new Santa Fe. I had no idea about dash…read morecams or how to install them, they were very professional, timely and told me everything I needed to know about the dash cam they were putting in and broke the price down for me, wasn't pressured to buy . Their work was very professional and precise you can't even see the wire, it was all done while I was at work. I would definitely recommend and go back in the future.

Had a ProStarter car starter installed that I bought at Canadian Tire. Radioactive's price was…read morecheaper to install by about $50. When I booked the appointment I was told I could get a ride back to work, however, when I dropped my car off no staff was around to give me the ride. No apology. When I picked up the car, the internet was down (not their fault) so they asked me to come back when it was on so they could flash it. When I returned the next day they flashed it, but said they needed to complete one more part of the installation that required the user manual. I did not have the user manual on me (no one mentioned they would need it). No apology - in fact the manager worded it so the blame was on me for not having it. Came back the next day with the manual. They looked at my car and the manager told me the last part of the installation they were trying to do would not work with my starter unless I bought some extra parts for $40. He said "No one saw it coming", and again no apology. They install car starters - how could they have never seen this Canadian Tire model? I left. I'm unhappy with the manager. He didn't try to make it right and he never apologized or took accountability for any of it. I paid $270 to have it installed, he should have written off the $40 to finish the job correctly. I'd rather pay someone else triple to complete the rest.

Worst customer service. Staff are rude and unprofessional.read more

I was in the store in Stone Church Rd and the Red Hill in Stone Creek. In the store for about 20+…read moreminutes and was totally ignored by all sales associates. Some in small groups chatting. Some walked around me to avoid me. I was prepared to spend about $200 today. Will now go to The Source! Avoid this store at all costs.