Quoted my own bulk order using their online form, and then called them to send through the artwork…read more Managed to get a 90pc order taken care of within the day, which included two mock-ups that they sent free of charge. Other vendors require a deposit prior to sending mock-ups. Haven't received the order yet, but the process of dealing with Artik and the speed of communication on their end was great. Would use them again.

Had to get some last-minute notebooks done with my branding on it and this was the only place that…read morewas able to do it with very little time to deliver. Yes, it was a little expensive but it was definitely worth it because the notebooks that I got were good quality And the people in office were extremely helpful for each step of the journey that I was stressed for it!

My family and I have multiple bags from Timbuk2 and have been customers for years…read more I tend to be a repeat customer of companies due to their great sales/discounts and their exceptional customer service. The employees at the Queen St. W store are always so helpful and kind when I visit the shop. By far the best experience I had was with the store manager. I ordered a custom pack and when I received it in the mail, it was missing the chest strap and one of the buckles was broken. It was a little disappointing, so I called the store asking if I could go downtown and pick up a new buckle and chest strap. He apologized and said because those parts were on backorder, it would be faster to just order a new bag. So, he ordered me a new bag with the same customizations at no cost. Since my order was already saved from my original purchase, I didn't have to look up and see the exact colours and fabrics I chose for each part of the backpack. As well, I didn't even have to send back my broken, but still usable pack, saving me time and effort. The process was so simple and easy for me as a customer and their lifetime warranty is a perfect bonus! My only wish is their bags had waist straps and their shipping was faster (sending in warranty products took a really long time).

Best customer service I've ever had!!!…read more I bought my first Timbuk2 messenger bag at MEC. It was on sale at almost 60% off and was a steal. I'd heard of the company, but not enough to form a real opinion on them. Nonetheless, the bag looked very high quality and was a great price. I used the bag everyday, and after about a year the finish was bubbled and peeling. Still the bag was working just fine, but looked rather beaten up. A friend suggested I call the company and see if I could get it warrantied. I checked their web site, sent them an email with pictures and about 2 hours later got an email confirming it was covered. The email's time was friendly and apologetic and said send us the bag and we'll fix it. When I asked what the address to send the bag to be fixed, they informed me that (again apologies accompanied the email) the fabric was a known problem child and couldn't be fixed, so they were just going to give me a new bag. Within the next few emails it was discovered that I live in Toronto, they had just opened up a new store close by to me, and they could ship my bag to San Francisco for no charge for me. When I arrived at the store, the staff was incredibly helpful, and the company then sent me a credit by email right there and then so I could get a new bag. Even though staff had never processed a claim like this, they had it taken care of and figured out within minutes. Total time it took to process claim and get me a brand new bag: less than 24 hours. Great quality bags, great staff, I highly recommend!!! UPDATE: Now at about the 4-5 year mark, the bag has shown some wear and tear including small holes in the bends of the fabric, but nothing too significant in that department. The issue I have is with the strap. For some reason, now that the bag is older it won't stop falling to the right side of my body when I ride, even after multiple adjustments. I realize it's a messenger bag, but this didn't really happen before, so I find it odd it does now. Also, the snap that adjusts the length of strap seems to let go quite easily, and strangely enough the straps themselves twist and get tangled easily within the guides. I've been to the store a number of times and they fixed it once, but the problem resurfaces and after that they had no answer. I finally emailed their customer service in SF as I had with my first Timbuk2 bag to again get that legendary warranty care, and didn't hear from them. So I emailed again, and got a reply saying they were very busy and emails were answered in order they are received and they'd get back to me shortly....and nothing after that. From what I hear from reading customer reviews and from speaking to in-store reps, there seem to be a prevalent number of bags where faulty fabric or snaps are the issue. Since the problem appears to be ongoing, not sure I would still buy another bag from them

When you have the pleasure of finding this gem of a boutique hat haven you will instantly be a…read moreforever fan of owners Dameion and Jack. These distinguished gents will guide you in a very warm and friendly way throughout your personal shopping experience with genuine ease. Their spectacular studio space is so inviting and creative reflecting their endless style and flavour. They are conveniently located in the heart of Toronto's Kensington Market. They have our hearts with their hats!!!!

I woke up this morning and a voice said "you need to go -- today -- and get a grownup's hat. A…read more*man's* hat. A ballcap may keep this glaring sun out of your eyes, but you're a big boy now." I went straight to Brimz. It's a little oasis of calm and old-world cool in the big city. I'm very happy with my purchase. The owner is an elegant gent who knows his business and knows about service. A+.

Still looking for my yeti cooler or are you a cheating organization? I have paid for it, but you…read morehaven't delivered and it's been a month and a half.

From the owner: Welcome to SwagSway Promotions - Where Ideas Spark and Promotions Shine! We are not just a…read morepromotional products company; we are the architects of your brand's identity, weaving creativity into every thread and imprint. At SwagSway Promotions, we believe in turning ordinary giveaways into extraordinary brand experiences. From custom apparel that speaks volumes to sleek tech gadgets that amplify your message, we craft promotional masterpieces that leave lasting impressions. Our passion lies in transforming your vision into tangible, memorable promotional products. Whether you're gearing up for a trade show, spicing up your corporate events, or simply looking to elevate your brand presence, we've got the expertise

Put in an order on the weekend online and it was ready to pick up on Wednesday!…read more I had walked by this store many times and never realized how big their operation is! The location is very simple and industrial - and if you want to the side of the building on Maitland you can actually see the t shirt printing presses! The employees were nice, t shirt is great quality, and I'll definitely order here again!

Don't answer the phone. Force you to text them and then they don't respond for a day. Don't know…read morewhat inventory they have in store despite saying saying they have it on their website. Don't order product in despite saying they have it. They need to learn the basics of retail management. It is like a business run by a bunch of children.

I used their iron on labels in 2018 on our merchandise and they were great. Very good quality, well…read moreprinted, held on great even though it was for a line of bikinis that are constantly in salt water. Never had issues. But in 2019 we repurchased the same type of label and they clearly dropped in quality. Several of the labels came off even before our bikinis were off the shelf. They have very good customer service. I just won't be buying the iron ons with them any longer. Maybe some unimportant merchandise I wouldn't mind buying with them but nothing that I have to rely on for my own very important products.

Should have checked here first. Missed promised delivery date. No reply from customer service…read more Asked for refund - no reply. Look elsewhere.

Canada Print Services does an outstanding job printing anything and everything we send them. But…read morethe biggest reason I go to them time and again is the customer service. Our representative should give world-wide lessons in courteousness, promptness and professionalism. Extraordinary!

I have purchased four banners from this company's branch in Shawnee, GA, through a professional…read moregraphic arts intermediary. Apparently it is a company based in India. One of the four banners ripped without being touched after being extended for only several hours. The company would not replace the defective banner. I will never use BannerBuzz again. If the banners work, they are good and cheap. But the quality is low, and the banner can rip by itself through initial use. In the photo below the banner detached from the hardware. This happened several hours after I used it for the very first time. My graphic designer intermediary communicated with Daniel Kemp of BannerBuzz, and Daniel wanted a video and complete forensic analysis to prove after the fact what happened. This is absurd and impossible to satisfy. A responsible company simply would've sent me a refund. I will never use BannerBuzz again.

**Priority Shipping arrived after my event, and BannerBuzz says it was not late**…read more I ordered materials from BannerBuzz using Priority Shipping because they were needed for a specific event. The delivery date presented to me was Friday, June 12, 2026. The order was delivered Monday, June 15, after the event had already occurred, so the product was useless when it arrived. My order was manufactured and shipped from India. When I contacted BannerBuzz, customer service repeatedly stated that the order was not delayed because Priority Shipping only provides the "best chance" of delivery on the displayed date and allows delivery on the next business day within what they call a buffer period. BannerBuzz declined to provide a refund or any meaningful resolution. Customers should be aware that the delivery date shown during checkout may not be a guaranteed date. I would not recommend BannerBuzz for banners, signs, promotional products, or other materials required for a time-sensitive event. Use a printer that offers a clear written delivery guarantee.