We needed a few tools for networking so we stopped by Canada Computers. The store is well organized…read morewith no frills in the store design or fancy displays. We were greeted right when we entered and asked if they could help us find anything. The guy that helped us knew exactly which aisles we could find everything. We followed his instructions to find out wires in the silver bags (very accurate!) and we were in and out in about 5 minutes.

Canada Computers is located in the Millcroft shopping area at the north west corner of Upper Middle…read moreand Appleby Line. This is a pretty big store. I'm usually only popping in to buy a single item that I may need in a pinch. I needed a very specific item recently (RS232 to USB adapter) and it's not something you can find just anywhere that sells say telephone charge cables and they had it. I went online to see stock levels which are broken down by stores in the entire region per item and thankfully they had it. It was sort of an urgent need and being close and usually having what I need in stock is a good thing. I can see if you're looking to build a power gaming system from scratch that you could walk into this place and walk out with absolutely everything you needed to do just that from every component and the variety of selection to customize something personalized just for you. The customer service here has always been helpful and friendly.

XP was on the way out & I got a DELL tower...... installed with Windows 7........back up on a hard…read moredrive............new mouse & keyboard...........amazing price & I am over the moon happy with Nigels.........awesome Service! I am taking two people there today one for Windows 7 & the other for a I-Pad. Honesty & Good Service sells..........a Friend Introduced me to Nigels & now I play it forward.........Good Work! Bravo! A big asset to Burlington............Reynelda

Rude, Terrible, Stay away. I have been going there for a few years but in the past year they have…read morebeen the worst in service and customer care. Nigel is never there. Twice in the past year I paid to get my computer fixed and when I got it home it still didn't work. When trying to discuss the issue and after they got paid, they can't find the time for you or ignore you. When they finally decided to take a second look they say they cant find anything wrong with it. I wonder if they even bothered looking. Look elsewhere.

This Apple store offers the worst customer service and retail experience I've ever had. I have…read morerepeatedly gone there because of issues I had with my MacBook Pro, iPads, and phones, and each encounter with an employee was extremely disappointing and quite frankly very rude. As much as I like Apple products, their horrendous customer service is the soul reason why I am purchasing a PC as my next computer. Good luck making an apple support claim here if your issue doesn't fall under their "tests" because they will refuse to even look into the problem.

I went in store for a promotion two weeks ago that was offering trade ins for iphone 11 for more…read morethan the usual amount (the deal was until June 3rd). When I came into the store on June 2nd, I told the gentleman who was helping me that I came for the promotion. As he was checking out my new phone, he asked if I already backed up my old phone, to which I said no. He replied "no problem" and said that they have a said I had 14 days to bring my old phone in for the refund of the promotional trade-in value. Fast forward 2 weeks, I came to Apple to trade in my old phone and the gentleman serving me (a different guy from 2 weeks ago) said that the trade in value was only $240, instead of the $290 I was expecting. I explained to him that I bought my new phone during the promotional term and was told I had 14 days to bring it back. He went to inquire with his manager and came back saying nothing could be done. I asked to speak with the manager myself. I don't know this manager's name because apparently Apple employees dont wear name tags and he didn't want to give me his name. But, this man was SO rude to me. He basically told me that I was lying and that the gentleman who sold me the phone did not say I would get the promotional trade-in price. He said that I would have had to have traded in the phone before June 3rd, which I was not told. He specifically told me I had 14 days to come back. The manager told me that it was impossible to refund me the money even though I was told I would be getting $50 more. I explained to the manager that I did not need a new phone, my old one was perfectly fine, I only came in because of this promotion. He said in a very snarky way "Well, you can return your new phone and we'll give you your old one back". He said this after they broke my old screen protector and after I had cleared everything off my phone. I told him this was unbelievable and asked to speak with someone higher and he said there is no one higher. This manager was so rude to me that I started to cry, he rolled his eyes and told the young gentleman who was helping us to deal with this and walked away. I could not believe it. As a customer who has bought 5 iphones, macbook, and headphones from this Apple store over the years, I am in complete shock over this treatment.

Bryan is courteous, knowlegable and up to date. Been going…read morethere for the past 20 years.

Bryan is extremely helpful in assisting me in solving problems and selecting purchases. He clearly…read morearticulates the pros and cons of options without overloading my brain and does his upmost to help me decide on the most appropriate equipment for my needs and my budget. He takes much of the hassle out of purchasing computer equipment.

I bought an apple watch there - i think its called "series 8" (not sure about the series). I…read morebought this 9 months ago. My watch keeps saying "Hello Elizabeth", but my name is not Elizabeth. I think they may have sold me a used apple watch (or is "Elizabeth" the default name that iwatches comes with?).

re: Customer Service May 7…read more I just wanted to share the great Customer Service we received at the Best Buy Burlington location. Our Sales Rep., Tyler, answered all of our questions regarding our Ipad purchases. His patience with us made our purchase and set up a very easy task. Without his assistance, we would have been lost. Tyler needs to be singled out for his care and understanding with two not so young people who do need some extra care. Thank you Tyler john & sandy zsadany

Love this place. I have a hubbie that does computers but when he's not bothered to help, this is my…read morego to place. So friendly and helpful!!!

Always fast, professional service provided, even on walk-in request. Fairly priced and great…read moreowners/staff.

This IT shop was recommended to us by the folks at Cogeco. Cogeco is our cable / Internet provider…read more We have 4 computers in our home. They run on a wireless network. Given we have teens in the house, they were all over the Internet. Sadly, as a result ,our virus software wasn't doing the job. As a result, our computers were filled with viruses etc. and slowing down to a grinding halt. We know ' zip ' about computers and are always in a panic as to where to turn when they slow down or break down. Following up on Cogeco's' suggestion, we called Dependable IT and we were able to have Dependable IT access our computers on-line and clean them all up for a low flat rate. They did an amazing job. Once that was clean up was done, they suggested that we switch virus software to minimize similar problems in he future. Dependable IT services a lot of corporate clients, and they recommended we go with the NOD32 Antivirus software a lot of their corporate clients use - which we did. What a difference - in hindsight, its' been like a night and day improvement. They also do computer repairs. We dropped off 2 of our desktops and they fixed them for a faulty power supply and wireless card for a great prices and a really fast turnaround time. If you've got a computer problem of any kind, before going to big box places to drop off your computer or to have Nerds On Site or Geek Squad come on site. I would definetly go with Dependable IT as a first choice. They have great prices, great on-line and on-site or drop-off support. And - most of all - Dependable IT can be trusted.

The guys at DependableIT were able to clean out my computer and get it running like new when nobody…read moreelse was able to even get in. I had what they call the RCMP virus and I was completely locked out of my computer. Without them helping me I would have lost everything. My PC is working better than new and other places were quoting me more than double what DependableIT charged. For PC repairs they are my number one. I didn't even have to leave my house or have someone come to my place. They were able to fix it remotely, I was totally amazed.

Purchased a refurbished monitored but they changed the screen to lower quality. Screen shows barely…read moreany colour. This is also a higher end monitor

I went in to exchange something for my nephew. He had called earlier and was told the item he…read morewanted would be put aside with my name. Unfortunately the first person I approached was the store manager on Thursday morning. I found her officious, snarky/rude and she tried to make me feel less than intelligent. In no way was her manner helpful, but I got the distinct impression I annoyed her. She couldn't have been less welcoming. Fortunately her staff, that I later dealt with , were pleasant. One of her issues with me was that I had my visa receipt but she needed another receipt as well. It turns out that they had to go in the back to pull up the information they needed.