We needed a few tools for networking so we stopped by Canada Computers. The store is well organized…read morewith no frills in the store design or fancy displays. We were greeted right when we entered and asked if they could help us find anything. The guy that helped us knew exactly which aisles we could find everything. We followed his instructions to find out wires in the silver bags (very accurate!) and we were in and out in about 5 minutes.

Canada Computers is located in the Millcroft shopping area at the north west corner of Upper Middle…read moreand Appleby Line. This is a pretty big store. I'm usually only popping in to buy a single item that I may need in a pinch. I needed a very specific item recently (RS232 to USB adapter) and it's not something you can find just anywhere that sells say telephone charge cables and they had it. I went online to see stock levels which are broken down by stores in the entire region per item and thankfully they had it. It was sort of an urgent need and being close and usually having what I need in stock is a good thing. I can see if you're looking to build a power gaming system from scratch that you could walk into this place and walk out with absolutely everything you needed to do just that from every component and the variety of selection to customize something personalized just for you. The customer service here has always been helpful and friendly.

XP was on the way out & I got a DELL tower...... installed with Windows 7........back up on a hard…read moredrive............new mouse & keyboard...........amazing price & I am over the moon happy with Nigels.........awesome Service! I am taking two people there today one for Windows 7 & the other for a I-Pad. Honesty & Good Service sells..........a Friend Introduced me to Nigels & now I play it forward.........Good Work! Bravo! A big asset to Burlington............Reynelda

Rude, Terrible, Stay away. I have been going there for a few years but in the past year they have…read morebeen the worst in service and customer care. Nigel is never there. Twice in the past year I paid to get my computer fixed and when I got it home it still didn't work. When trying to discuss the issue and after they got paid, they can't find the time for you or ignore you. When they finally decided to take a second look they say they cant find anything wrong with it. I wonder if they even bothered looking. Look elsewhere.

This Apple store offers the worst customer service and retail experience I've ever had. I have…read morerepeatedly gone there because of issues I had with my MacBook Pro, iPads, and phones, and each encounter with an employee was extremely disappointing and quite frankly very rude. As much as I like Apple products, their horrendous customer service is the soul reason why I am purchasing a PC as my next computer. Good luck making an apple support claim here if your issue doesn't fall under their "tests" because they will refuse to even look into the problem.

I went in store for a promotion two weeks ago that was offering trade ins for iphone 11 for more…read morethan the usual amount (the deal was until June 3rd). When I came into the store on June 2nd, I told the gentleman who was helping me that I came for the promotion. As he was checking out my new phone, he asked if I already backed up my old phone, to which I said no. He replied "no problem" and said that they have a said I had 14 days to bring my old phone in for the refund of the promotional trade-in value. Fast forward 2 weeks, I came to Apple to trade in my old phone and the gentleman serving me (a different guy from 2 weeks ago) said that the trade in value was only $240, instead of the $290 I was expecting. I explained to him that I bought my new phone during the promotional term and was told I had 14 days to bring it back. He went to inquire with his manager and came back saying nothing could be done. I asked to speak with the manager myself. I don't know this manager's name because apparently Apple employees dont wear name tags and he didn't want to give me his name. But, this man was SO rude to me. He basically told me that I was lying and that the gentleman who sold me the phone did not say I would get the promotional trade-in price. He said that I would have had to have traded in the phone before June 3rd, which I was not told. He specifically told me I had 14 days to come back. The manager told me that it was impossible to refund me the money even though I was told I would be getting $50 more. I explained to the manager that I did not need a new phone, my old one was perfectly fine, I only came in because of this promotion. He said in a very snarky way "Well, you can return your new phone and we'll give you your old one back". He said this after they broke my old screen protector and after I had cleared everything off my phone. I told him this was unbelievable and asked to speak with someone higher and he said there is no one higher. This manager was so rude to me that I started to cry, he rolled his eyes and told the young gentleman who was helping us to deal with this and walked away. I could not believe it. As a customer who has bought 5 iphones, macbook, and headphones from this Apple store over the years, I am in complete shock over this treatment.

I have bought a few pc's/laptops and monitors from these folks. Their prices are great and you get…read moreexactly what you bought. This is my go to store for computers/laptops/monitors. They are extremely responsive, and I have never had an issue with anything I have purchased from them! 2 thumbs up!

Honest and very reliable mostly off-lease business notebooks, ultrabooks, some desktops and…read moremonitors. They offer a very up to date list of inventory for sale and - like a trustworthy 2nd owner automobile operation - saves you a lot of the initial up front cost of buying new. When they say certified refurbish they mean they work well with only very minor cosmetic issues... They stand behind their product and will fully support should an anomaly occur. Highly recommend their operation.

Bryan is courteous, knowlegable and up to date. Been going…read morethere for the past 20 years.

Bryan is extremely helpful in assisting me in solving problems and selecting purchases. He clearly…read morearticulates the pros and cons of options without overloading my brain and does his upmost to help me decide on the most appropriate equipment for my needs and my budget. He takes much of the hassle out of purchasing computer equipment.

I bought an apple watch there - i think its called "series 8" (not sure about the series). I…read morebought this 9 months ago. My watch keeps saying "Hello Elizabeth", but my name is not Elizabeth. I think they may have sold me a used apple watch (or is "Elizabeth" the default name that iwatches comes with?).

re: Customer Service May 7…read more I just wanted to share the great Customer Service we received at the Best Buy Burlington location. Our Sales Rep., Tyler, answered all of our questions regarding our Ipad purchases. His patience with us made our purchase and set up a very easy task. Without his assistance, we would have been lost. Tyler needs to be singled out for his care and understanding with two not so young people who do need some extra care. Thank you Tyler john & sandy zsadany

Love this place. I have a hubbie that does computers but when he's not bothered to help, this is my…read morego to place. So friendly and helpful!!!

Always fast, professional service provided, even on walk-in request. Fairly priced and great…read moreowners/staff.

Purchased a refurbished monitored but they changed the screen to lower quality. Screen shows barely…read moreany colour. This is also a higher end monitor

I went in to exchange something for my nephew. He had called earlier and was told the item he…read morewanted would be put aside with my name. Unfortunately the first person I approached was the store manager on Thursday morning. I found her officious, snarky/rude and she tried to make me feel less than intelligent. In no way was her manner helpful, but I got the distinct impression I annoyed her. She couldn't have been less welcoming. Fortunately her staff, that I later dealt with , were pleasant. One of her issues with me was that I had my visa receipt but she needed another receipt as well. It turns out that they had to go in the back to pull up the information they needed.