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    The Lighting Shoppe

    5.0 (4 reviews)
    Open 9:00 am - 8:00 pm

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    Ace Appliance Parts & Service

    Ace Appliance Parts & Service

    1.0(3 reviews)
    1.4 km

    I cannot recommend this company. At first they did not return my calls in a timely manner. (I…read moreshould have quit then.) Finally, we made contact and they came out to fix my dishwasher. Assured me it was fixed without checking much. It was not. This visit cost me $166. Yes, they came back again and again assured me it was fixed. It worked for a bit, more or less off and on, but finally gave up the ghost. I called another company and got it fixed immediately for $67. OMG. What a difference. It was plugged.... :(

    Had Ace Appliance show up through Trans Global today for my Frigidaire freezer purchased 11 months…read moreago. The freezer has conked out twice in 10 months spoiling two freezer full of food. Ace called last night to say they'd be coming today. I told him the freezer is empty but I plugged it back in and it appears to be working. Added some food last night (3 frozen pizzas, 2 boxes of ribs and a bag of perogies. I had some frozen concentrate left in there from the previous meltdown.) today prior to his arrival I go To check the food and it's thawed again. Guy arrives today puts his hand on the back of the freezer and says it appears to be working as It should. I have a can of frozen juice (no longer frozen) and say this isn't working as it should. He says unplug it let it thaw out and see if it acts up and turns to leave. I'm like where are you going? I unplugged it last week - clearly there is an issue. Finally convinced him to take a further look. He was left unattended for 6 min then said it's fine. If you're going to argue with me I'm leaving and got in his van and left!!! I'm shocked. If I could give zero stars I would. Do not waste your money with this company. Glad this service call is on Frigidaire and not me.

    Nimbly Appliance Repair - 2023

    Nimbly Appliance Repair

    4.0(4 reviews)
    2.1 km

    I would discourage anyone from using Nimbly Appliance Repair Service. My recent experience with…read moreNimbly has crushed any faith I had in the business. We called Nimbly in February 2024 for a washing machine repair. Dennis Gallon, the owner arrived and after inspecting the washer, advised the cost of repair was not worth it due to the age and condition of the unit. This is understandable and not unexpected. Dennis offered to sell us a scratch-and-dent washer that was the exact same model, but a different colour. We were not concerned about colour, and it was a good option since it was supposedly the same unit - as we were stacking the appliances and were restricted by the space of the laundry closet. As we are conscious of our spending, scratch-and-dent options are a great fit for us. We purchased it on Feb 4 2024. After looking at the appliance, which had minor cosmetic damage, and again confirming with Dennis that it was the same unit, we agreed to purchase it. We borrowed a friend's truck and transported it home. However, it turns out it was not the same model, and would not fit in the laundry closet. After agreeing to take the return, Dennis stated again "I swear it was the same model" but then claimed that I had damaged it in transit. He had no "before" pictures of the unit's condition prior to me transporting it, and we took care of the appliance during transport. He advised he would return the cost of the washing machine less the part required for him to repair it. There was no admission that he sold me the wrong unit, no apology for the inconvenience caused to me by transporting the unit only to discover it could not be used at my home. Not only that, Dennis sent me an e-transfer with the incorrect amount and still owes me money. Since February 15th, I have sent 4 polite emails asking for an explanation of the amount e-transferred to me) without response. I have also called 4 times calls - 2 of which were answered by staff who took down my info and would return my call - Dennis was unavailable, and never called me back, even when I was told I would get a response by end of day by two different staff. Essentially Dennis lied to us about the unit he sold to us, and has now stolen the money that is owed to us.

    Service Samsung and LG Our Samsung suddenly started to make…read morea horrible racket. Called Nimbly on weekend and Dennis responded to message quickly. Advised us what the likely issue was and called back right away with quote on parts and service. They ordered parts on our email ok and 3 days latter scheduled appointment. Their Service Expert Sam came right before agreed time. What a gentleman - great personality. Completed repairs quickly and spent extra time helping us with some issues removing trays. As a result we found a problem with sign Ivan to amount of gross funky water accumulating below the meat tray above freezer. He also on request removed redundant sliding bars in the meat/cheese tray that were driving us nuts. Total bill was as quoted and very reasonable compared to past experience with appliance repair. Sam cleaned up everything and left us with smiles on our faces.

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.0(3 reviews)
    0.8 km
    $$

    I am a bit frustrated with this location so I drove to curb side and tried calling in. There was…read moreno line up, thr section was not full. No one was answering. So I have to go inside during covid to customer service. I give my order number, I am never asked for my driver license but I offer it. After much scrutiny of 15min I am told it was picked up on May 27. How? I got an email that my order was ready for pick up May 30. So I asked who picked it up. They claim they are not getting signatures because of covid. So okay, no signatures do you at least have a name? Customer service says no. Okay so didnt you guys check the Id? No we dont always do it. We had a lot of paper work that day... This store is pretty disorganized. How can someone pick up my order on the 27th and 3 days later you tell me my order is ready for pick up. Does that make sense to you???? So all I can do is wait for them to check their cameras and guess who did it? That will take a long time. Now I had a print out of the order on my desk could someone have tried to do me a favour and pick up. Possibly I dont know. Its evening in Friday wont know until Monday. This is a mess during covid. Please follow your policies. Check ids.

    Sara the Manager of Tools was aggressive when my employee was asking about a 100ft Tape Measures…read more She figured that 100ft was "a little long". If I can avoid it none of my team will ever step foot in this store again. Home Depot is around the corner.

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    The Lighting Shoppe - homedecor - Updated May 2026

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