The worst Company and the most unethical person to deal With…read more.. High prices, and if you don't accept their quote, they try to ruin you by reporting to the City to Create more complication

Union Lighting is known to have the most lighting selection in all of Toronto. We came here to get…read moreinspiration and to check out some lighting IRL instead of just me imagining through Pinterest. We wanted some statement lights over our dining table and kitchen counters. I don't understand why there are such low ratings here. I'm sure many people here are just browsing, and I rather have a sales rep give us the space and only come to us if we need help and seriously find a piece we're considering. So I have no issues with how no one really came up to us. There's a lot of lighting, but personally, not enough contemporary/modern lighting to our liking. We did take some pictures of the few we liked that are more contemporary-inspired. However, we don't love it enough to pull the trigger. The prices for the lighting are very high for the ones we looked at, about $1500 (for that round chandelier) to $5600 (Criss Cross silver lighting). We liked the look of the round chandelier the most. To our surprise, our neighbour has the same one. So loses that unique appeal. Also don't know how we would change the light if it burns out? Lighting is all personal preference. This trip nothing really screamed "this is the one" for us. If you're into other design themes like traditional, industrial, mid-century modern etc, you may find there is more to your liking than the modern/contemporary styles here. I still recommend to check it out though for yourself if you're in the market for lighting.

Customer service is terrible. I've been to the store 3-4 times and I have to wait for the same…read moresalesperson for more than 20 minutes every time. This salesperson couldn't give me the time of the day even though I just bought a light fixture that costs more than $1k. I would have cancelled the order ( due to poor customer service) but I'm sure they will think of a way to charge me restocking fee. Will take my business somewhere else!

This is a cautionary tale. I dropped three prints off for framing. The first was for my Mother…read moreand, after selecting the frame choice and matting, I was told it would be under $100. Then, I had two of mine that I needed framed, both were 10" x 10" in size. I selected the matting, frame, and glass and was told I would be called with the pricing for them as she wasn't sure. When I hadn't heard back after a week, I called the store. The owner told me she had told the framer to go ahead as the pricing was decent, but said she would take care of me since she hadn't called and that I would be looking at about $150 each, give or take $10 either way. When I got there, I was actually charged $250 for one and $225 for the other of mine and $140 for my Mother's, but she "graciously" gave me a 20% discount for not having called. My two pictures wound up costing me $200 and $180 each and my Mom's $112 after this 20% discount. Please understand, I would NOT have gone ahead with the framing of mine at the $250 and $225 pricing, but I felt like a hostage as they are numbered prints now in frames. I've had many pictures framed in my lifetime (these were the 6th, 7th, and 8th pictures I have had done by this gallery) and am aware this was not good pricing at all, so this 20% discount only brought me down closer to where it should have been. I was in a hurry to get to the hospital to see my Mother so I did pay for the pictures and leave (my bad as I should have challenged her on it, however, I am taking it as a $100 learning experience). It wasn't until I got home that I realized they had put the wrong frame on the pictures (they were swapped one for the other...I sensed some hesitancy on her part while I was there - was she aware of this mistake and just didn't want to say anything and hope I didn't notice?). They are acceptable framed this way but weren't my choice for them. My enjoyment of these prints I love so much will now be tainted every time I look at them. I cannot complain about the quality of work as it has always been good, including this time.

From the owner: Welcome to The Gallery Upstairs - Milton's most exquisite "hidden gem" art gallery and gift shop…read more Hedi Nowak has been in business for more than 40 years and welcomes you to The Gallery Upstairs. Here, you will find a unique mix of original art pieces, garden statue art, and locally sourced gift items, puzzles, clothing, accessories, crystals, garden decor and jewelry. On display are original works of art from local and international artists in an array of mediums including featured artists Robert Bateman and Tina Newlove alongside Trisha Romance, the Group of Seven and an eclectic collection of consignment pieces. Services include custom framing and in-home decor and art consultation.