went to use the copying services, and made an error which then required a refund. This requires a…read moremanager, who completely ignored the cashier's request for her to attend. We could see her talking to two other staff. Waited 15 minutes at the cashier desk before leaving without the refund.

The absolute worst store on Vancouver Island. I've sent shipments through here by FedEx... And the…read morestaff are absolutely clueless. If you have shipping needs, avoid this place at all costs.

I recently visited Staples to look for a new printer as my old one had broken after 4 years. I had…read moreno previous knowledge about printers and just went in to browse, not necessarily buy. When I arrived one of the employees, Ryan, was happy to serve me and suggest a few printers. He was extremely helpful and friendly the entire time, and I ended up purchasing a brand-new Brother printer. He walked me through the entire process and explained the warranty details clearly. Thank you Ryan for your wonderful customer service!! I will be returning to this Staples and highly recommend it to anyone looking for office supplies.

Aaron in the print center is amazing! He greeted us the…read moresecond we walked in and was very friendly and helpful. He knew exactly how to answer our questions and how to guide us to the large format print we needed. He was clear, patient, kind and made us feel like we were not a burden but rather friends. You don't typically get this type of customer service anymore, Aaron is a true professional and kind hearted guy. We can't say enough about how he made our experience a positive one. I encourage whoever is running this store to continue to hire and inspire people like Aaron, what a gem of a human!

Excellent service and wonderful staff. Everyone was very attentive and professional throughout my…read morevisit. The prices are also very reasonable. I'll definitely be coming back.

the manager here is pleasant and wants to be helpful but unfortunately - like so many other places…read moretoday- the staff customer service and skill set is below poor standards. don't waste your money on printing or office services in this location. it's a retail store for office supplies when your in a hurry. other than that it's a waste of gas and your time to give them your business.

if there was a zero, that's what these ladies would get. tried to send a document from BC to…read morePennsylvania via fedex and they insisted that I needed customs forms even though the waybill said "correspondence, no commercial value ". if they had scanned the bar code perhaps then they'd realize wasnt necessary. incredibly rude!

The selection at Olympic Stationers is second to none. They had far more than I was looking for and…read moreat a price that I could handle. The service was great, too, as I was asked if I found what I was looking for. My favorite part was how big this independent, local retailer is and the location is so close to everything in town.

Wow what a cute little store. Too bad the young lady with blue hair at the register was…read moreridiculously rude to us for no reason. It was pretty dead in the middle of a Saturday so I would think they would be happy to have the business. Nope not this lady. Her whole vibe was just like so put out that we were in the store. Even my husband who is super chill was like what is this ladies problem. Cute store weird rude people.

Excellent service by a very friendly and helpful print and copy centre…read more Particularly enjoy and appreciate the helpful service of Lisa!

Came here for some biz supplies and it is typical of other big box Staples…read more It was not very busy being in the evening but I still had to scout around for a staff member to ask questions....still quite fully stocked being that it is in small town Nanaimo.