Totally satisfied with this company for their knowledge of both software and hardware. They saved…read moreme from having to buy a new computer. Thank you for sorting out my problems, rearranging my system and saving me so much grief!

I prefer this company for maintaining my machines because I can trust them to do it right. I have…read morethem do regular maintenance service and it pays off. Good work, good service.

I have used their services in the past. They have always had good turn around times, provided…read moreexemplary service, explained things fully, and seemed priced at a fair rate. Reconditioned home/office towers were what I found attractive. If you are wanting dedicated gaming computers and specialized user accessories this probably isn't your go to place of business. But for all else, it's five stars. I have not dealt with them for business related services.

Recently I had a problem with my 5 year old laptop. Took it over to Priority 1 based on the…read moreexcellent reviews. I must say they are top-notch. Richard, who I dealt with, was amazingly knowledgeable & friendly. He identified the problem immediately and fixed it while I was there. I walked out with my laptop fixed. The quick problem identification and immediate fix was not what I had expected. I'd HIGHLY recommend Priority 1 and Richard in particular. Thanks Richard & THANKS Priority 1.

Salt Spring Mac is without a doubt the number one service and repair depot for Mac computers. They…read moreare extremely professional, and are there when you need them. Comparing pricing to other computer and repair services around the Gulf Islands, Salt Spring Mac's customer service and prices cannot be beat. They even take emergency calls over the weekend.

Figured I would post this review after swinging by to their office and noticing they have closed up…read moreshop. I have only used this companies services three times in the last few years and I swear every time I walked in there there seemed to be new people working there, all except the receptionist which is a real piece of work in and of herself. My first time dealing with this company all seemed fine, took my laptop in for a virus removal, was told it was going to be $80 or so. That's fine, but when I came in two days later for my laptop the bill was now about $130!! I was a bit upset by this since I was told it was only going to be $80.. At this point their receptionist started to get short and a bit rude with me saying that the bill was a $40 "diagnostic" (yes diagnosis to tell me that my laptop that has a virus...has a virus) and then $80 to remove the virus. With how often they changed staff and the fact that I almost never saw the owner in any of my visits, just that same woman time and time again, I am not surprised their shop had closed. My second visit did not fair terribly better, this time I approached one of their guys directly, asking him about an email issue I was having. He told me he would need to actually take a look at the system to see what the problem was, I was a little disappointed cause I hoped it was just a simple fix.. Again at this point the receptionist butts in commenting on how no one can know a problem till they see the system and that they would be happy to LOOK at it for $40.. I was getting the feeling this was going to be another surprise big bill and continued talking to the tech on any advice on what I can try at home before bringing it in. The receptionist AGAIN butted in and cut off the tech, this time sounding more irritated. Just felt very unprofessional to keep butting into conversations and cutting people off then getting nasty when you didn't feel heard. I eventually got some advice out of the tech after a few more rounds of her trying to cut him off and went home, thank god the techs advice happened to work! My apologies for such a long winded review, I just feel this company was very poorly managed. The inconsistent billing, the frequent changes in staff and that rude woman working in the front made for an uncomfortable experience which I cannot stress enough!!

This company did a very good job of removing a virus from my computer but failed abysmally at…read moreinforming me of what it would cost. The price was almost double what I had been quoted. I am happy with the work performed but not with the fact they spent my money without my permission. If the costs are going to be significantly higher it is standard procedure to get the customers OK before proceeding. When explaining this to the receptionist she went ballistic and started yelling at me and said she was sorry she had not conveyed the added cost to me and what more did I want from her. She had apologized and that should be enough. Fail as a receptionist but the computer runs excellent. Make sure you know all costs going in or it might happen to you.

While the storefront is not the biggest high ceilinged modern futurama type place the people are…read moregenuine and smart. These guys know their PC's. I have been a fan of Gizmos in Langford for years and they have never let me down. I have used their services for both personal and professional reasons and they have met or exceeded my goals every time. You can count on these guys to do their very best for you.

My laptop had black screen and froze up. I brought my computer in and the tech looked it over, was…read moreàble to successfully start my computer. He did it in only a few minutes and wasn't wanting to charge for so little time. I have referred others to them and always been happy with their service.

Neil repaired my laptop the on the same day I called him, he recommended an upgrade all at a…read morereasonable price

Very friendly and honest. I made an appointment with him a year ago to service my laptop and he was…read morevery straight forward and let me know that it would cost me almost as much to just buy a new computer and turned my business away knowing it would save me money just to buy something new. Contacted him again with an issue I was having with my new computer and although he could not help me with the specific hardware upgrade I needed he took the time to give me advice on where I could go to have it looked at and offered to help me source a purchase I am looking into and he did this after hours on his own personal time.

Little known secret.. They have added a small cafe inside "The Computer Place" called "The Hard…read moreDrive Cafe". Wonderful calzone's, home made sauces, yummy salads, espresso! I am an owner of a General Store and Deli here in Friday Harbor and am always excited to see new enthusiastic ideas come to fruition. They saw an opportunity, believed in their abilities and went for it! Don't overlook this little cafe just slightly off the beaten path.. It's great!

Brought my Mac in after a coffee spill, and they got on it right away, and were able to save it…read more Very good people to deal with, and reasonable. Also had a great, freshly baked calzone, which could not have been better.