Fantastic service by super friendly staff. Quick turnaround (1 day) to rebuild my PC. Fiar pricing…read moreand great advice. It's my new go-to place. Rob

I have been using Gizmo's for all my computer problems. They are fantastic. They explain things to…read moreme in a simple way, the prices are reasonable. I bought my last two used computers from them. I highly recommend them to anyone who wants fast, honest, reasonable computer servicing.

I bought my first PC from Stacey in the late 1990s. I've been back many times over the years for…read moreodds and ends for other computers, service on some of them, just information etc., etc. I've always found Stacey to be polite and helpful and forthcoming with information. I never observed anyone else being treated with less consideration. I'm not sure where the nasty reviews come from, but the contrast between my experience and the claims made, does make me wonder if it's more about rubbishing a competitor than reporting an actual customer service experience...hmm!

brought my computer in for repair and minimal communiation for a month. I finally got ahold of them…read moreas I need it for work, and they offered me a loaner computer. Weeks, then months passed. they won't answer my calls, messages or email. I never got my computer back! it's been over a year.

Great service from all staff . Brad transferred dat from my 15 year old laptop to a new one and…read morecleaned up old programs. Fast service ,reasonable cost. Will use again

Great work installing a new battery in my cell phone. Price and service very good Will definitely…read morecome back in future

I emailed back and forth a couple of times before I went in to the shop to purchase a new laptop…read morefor myself and have all of my data from my existing laptop moved over to the new one. They listened to what my needs are are recommended a mac that would work for me. They were so easy to work with and they managed to move everything over to the new computer. It was all done in a period of time that I did not get too behind on my work from being without my lap top. Upon pick up they took the time to go over everything with me before I left the store and let me know that I could call with questions at any time. While I was in the store they were extremely helpful with other customers and were quite busy. I would highly recommend.

I've been going to Restart from the time they moved to Yates St, around 2018 or so.... That should…read moresay everything about their service, etc. To add... Robin is a genius with computers--he keeps my MacBook alive & working smoothly (it's 100 years old in computer years) and they're always ready to help--on the phone, on email, in person. Yes it can be expensive, but Apple products are expensive because they're so good--and repairs need the best technicians. I wouldn't go anywhere else.

I needed a lightning to 3.2mm connection so I could use my wired ear buds. They quoted me a price…read morethat was almost half the comparable product at London Drugs and Crappy Tire...Great service. Good products. Good prices...

Took my iPad in twice but problem is persistent, need to have it replaced under warrantyread more

I purchased a refurbished laptop about 5 years ago from Tesseract and it served me well but it was…read moretime for an upgrade. The owner (Gary) and his staff were REALLY knowledgeable about all their products and had a great selection. I purchased the prefect laptop for my needs and the cost was lower than I expected. Tesseract stands behind everything they sell and is better than your big box stores, They service everything right there and they sure know their stuff . I highly recommend Tesseract and the fact that they are locally owned gets my vote!! Check them out .

My Toshiba laptop pulled a 'slow one' on me. After a reboot, Windows 8.1 failed to start. After…read morehours of looking for solutions on the 'net (not enough drive space to Refresh), I took it into Tesseract and Gary diagnosed the problem immediately as a failing hard drive and suggested installing my laptop's hard drive in an external case and transferring all of my folders to another computer while the drive was still (somewhat) working, thereby saving a number of files that I hadn't backed up yet. Gary removed the drive from my laptop, installed it in a new external case, tested it and all was good. Saved everything! Thanks a million Gary! Cost? $25 + tax. While in the store I overheard Gary detailing the features of a refurbished Lenovo laptop that came with Windows 10 Pro, 8GB RAM and other features all at a great price (it compared more than favorably with other units offered by computer sellers in Victoria). I bought one. Comes with a 1 year warranty. It's been 3 weeks and I'm very pleased with this machine (Lenovo T540P). I chose Tesseract because I've been impressed with Gary's contributions to Tech Talk on CFAX radio in addition to recommendations from a friend who has had good experiences with this company.

Located in Uptown, just 10 minute drive north of historical downtown. I wish they had a store map…read moreout front so I could more easily find my electronic necessities. I usually come to Best Buy for cameras, computers, and speakers. Well, I've come here for those items in the past. I can come for more I guess. Anyway, getting off track. It is a good place to shop.

Completely inadequate customer service. I bought gift earbuds for my wife, a $200 purchase. Sadly,…read morenot what she needed. We live in Seattle WA and bought them in store while traveling. I called within a couple days to return them but was told they could only be returned in store, not returned via mail either to the store or to any Best Buy Warehouse. Even though I offered to pay for all shipping costs, Best Buy was completely unwilling to try to accommodate my unusual circumstances. We are Total Tech members with Best Buy in USA, and long-time customers, but were told that Best Buy Canada is a different company so there was no help or possibility of return. Utterly disappointing! How does this approach serve your customers?! IT doesn't.

I have used their services in the past. They have always had good turn around times, provided…read moreexemplary service, explained things fully, and seemed priced at a fair rate. Reconditioned home/office towers were what I found attractive. If you are wanting dedicated gaming computers and specialized user accessories this probably isn't your go to place of business. But for all else, it's five stars. I have not dealt with them for business related services.

Recently I had a problem with my 5 year old laptop. Took it over to Priority 1 based on the…read moreexcellent reviews. I must say they are top-notch. Richard, who I dealt with, was amazingly knowledgeable & friendly. He identified the problem immediately and fixed it while I was there. I walked out with my laptop fixed. The quick problem identification and immediate fix was not what I had expected. I'd HIGHLY recommend Priority 1 and Richard in particular. Thanks Richard & THANKS Priority 1.