Great service from all staff . Brad transferred dat from my 15 year old laptop to a new one and cleaned up old programs. Fast service ,reasonable cost. Will use again read more

Great work installing a new battery in my cell phone. Price and service very good Will definitely come back in future

I've bought two fantastic laptops from EB and had a seamless transfer of all my data both times including many many photos. I've also received great support by phone despite how busy they often seem to be. read more

I took my 2017 MacBook Pro in and paid a $30 service fee to diagnose why the screen wasn't turning on. They eventually diagnosed and informed me it would cost $599 to replace the screen with a new (used) one. I agreed. 2 weeks later they said they found another problem and it would be an additional $300-500 on-top of the $599 to fix it OR I could pay $180 (on-top of the $30 service fee) to pick it up as is (with a screen that doesn't turn on). I ended up forfeiting the laptop to them and will never see it again. I definitely recommend staying away from this place. ***Edit*** I should not have to pay $180 to pick up my MacBook. I never agreed to that at any time. That is why I do not recommend EB Computers. I would happily pay $30 (the agreed to amount) but not $180. That's bad business. read more

EB Computers - Screen shot of the conversation the owner is claiming I "got angry" on... - IT Services & Computer Repair Near Me - Victoria, British Columbia

I was not looking forward to abandoning Win7 on my 11 year old Vaio laptop, but various indicators said I should upgrade. I bought a copy of Win10, and failed to install it, but the guys at EB did it, overnight. Then for my boats (navigation) I bought two Lenovo laptops at 600 each. Good service and good used products. I will be back at EB for my digital needs. read more

My teenager is very hard on his iPhone. Cracked screen was taken care of in less than 24 hours for a very fair and reasonable price. The customer service and expertise is next level. We have used EB computers multiple times and they do not disappoint. My 15year old says THANK YOU, he has his lifeline back! read more

My experience with Brad and EB was the opposite of what Alexander says. It was Brad who suggested to us that our MacBook Pro could be under warranty and could be repaired free of charge. A different store said there was evidence of water damage, and Brad said there was none and we could apply for warranty, which worked, and the computer motherboard was replaced. I have purchased several machines from Brad. Great prices, great service and a nice guy to boot. read more

***Original review*** (see below for my response to owner) Be careful what you buy from these guys - their pricing for some of their used components is outrageous. Went in out of curiosity as they are the closest shop to my house & found a GTX970 selling for $329 - more than double market rates for used card released 5 years ago! The same amount would buy a brand new GTX1660 that would absolutely destroy it in performance. Then we have a core2 gaming computer going for $599! That's a ballsy ripoff if ever I've seen one... good luck with EB's 90 day warranty when your 10-year old, slow as molasses computer kicks it. Check around before you make the mistake of trusting you're getting a fair deal. ***Response*** To counter your rebuttal, first off the video card pricing... I'm rather surprised you would have something listed for two years and not know what you're selling it for, but OK let's give you the benefit of the doubt on that & say that it was only somewhat overpriced instead of horribly overpriced. Moving on to the system: As a retailer providing sales and warranty support $200 is not a completely unreasonable price for a Q8200. BUT it should end there. That is an end of life system, a decade old ticking time bomb waiting to fail, not something to dump a pile of hype and "upgrades" into and sell with any expectation of reliability. If it didn't already have a windows 10 license, you would have picked one up for $15 like the rest of the universe - regardless that should be included in the $200 base price. I'll eat my hat if you actually purchased a full retail license for that rig so your argument that it adds $150 in value is patently absurd. A 120GB ssd brand new (assuming it's not also a "system pull" that cost you nothing) is worth under $30, and again a HDD is expected in the base system. The ONLY component I wouldn't expect at the $200 price point is the video card. $150 is pretty high for a used 1050, but again lets give you the benefit of the doubt - that pushes the system to $350. I wouldn't recommend anyone buy a 10 year old system for $350, and snarkey bank comment aside it's quite a stretch selling that rig as a gamer, but as poor a value as I find it even at $400 I wouldn't have felt like you were actively trying to rip off your clients. How you justify going to $600 along with the heaping serving of conceit in your response is exactly why I gave you 2 star rating. I see it was well deserved. read more

Consistent good service at very reasonable prices. My 2009 Macbook Pro is a smoking fast reliable machine, thanks in part to the good people at EB Computers. It has a new solid state drive, a good battery, and a few hardware repairs. Thank you EB! Why am I so keen? Because a new comparable computer would cost me between $1000-$1500. I can do some of this stuff myself, so I can assess whether I'm getting a fair deal on parts and service. I have bought parts, computers, hard drives and had my machine in for service when it was too fiddly and I was too busy. I trust them to do a good job at a good price. read more

They sell broken computers, don't buy from here! I took one look and turned around! They try to push you as well to buy

In response to EB Computers response: My review is to warn people who are bringing in Macs for repairs and diagnostics at EB Computers, that EB Computers does not check serial numbers for Apple recalls or warranty coverage, that may cover the customer of the cost of repair or replacement, which was the case in my experience. It is important that people know this and it raises the question as to how many repairs or computers were replaced at EB at the customers expense when unbeknownst to them could have been covered by Apple? This we won't know, but in my case could have easily happened. This is an opportunity to listen to a valid concern raised by a customer and improve on customer service and processes. Checking customer serial numbers for recalls can save a customer hundreds or thousands of dollars! I will point out, The Mac Pros are no different and not affiliated with Apple either. They did not even do the repair to my Mac. They simply took it upon themselves to check my serial number for recalls and alert me that Apple may likely cover the repair under a logic board recall that was posted online. They helped me by sending it to Restart ( the only authorized Apple service tech location in town), on my behalf and in the process saved me at least a $1000 dollars. This is precisely what EB computers did not do and my reason for writing the review. Thank you. Brad, you are clearly all over the map in changing your responses. Earlier you wrote: "We are not affiliated with Apple like the Mac Pros are and as such have no access to or knowledge of warranty repairs or recall programs". Then later you write: "We actually often send machines that do qualify for these programs directly to Robin at Restart Computers". What?? I'm lost... To set the record straight, it is not EB Computers who decide whether the machine will be covered by an Apple recall once it is determined that the manufacture dates of the machine are within, or close to the posted recall dates. The final decision is subject to an authorized Apple service location ( Restart ) inspecting the machine first and their findings. In my case, Restart inspected my machine and found nothing to support your claims of damage and the warranty recall was completed no problem. All thanks to The Mac pros who gave me a heads up about the motherboard recall in the first place. So, in closing, not only did EB Computers not tell me about the recall they evidently knew about, they even took it upon themselves to decide that my Mac would not be covered by Apple, when in fact it was! Unbelievable. read more

Rave! Walked in and dropped off my iphone for a new screen and battery, BOOM! 2 hours later... all in top working order and economical. I like them and I'm going back (they have computers.....).~N~ read more