I want to sincerely thank Shohag at DTI Computers in Colwood. My computer was extremely slow and I…read morethought I'd have to buy a new computer. But Shohag assured me that he could fix my computer. He sure did! It is working like a new computer. The service was respectful, kind, effective, efficient and reasonable. I am very happy to recommend DTI Computers and Shohag. Thank you so much! Wynter Langston

There is no business I would rather trust to build my computer. I have been a customer of DTI for…read moretwo decades now and would not buy a desktop anywhere else, no matter the price difference. If anything fails, they will go above and beyond to make it right. I have no reservations about this company for the foreseeable future. DTI is absolutely the best local company to buy a computer from. No question! Customer service is their rock, and it is unmoved by any waves!

I have used their services in the past. They have always had good turn around times, provided…read moreexemplary service, explained things fully, and seemed priced at a fair rate. Reconditioned home/office towers were what I found attractive. If you are wanting dedicated gaming computers and specialized user accessories this probably isn't your go to place of business. But for all else, it's five stars. I have not dealt with them for business related services.

Recently I had a problem with my 5 year old laptop. Took it over to Priority 1 based on the…read moreexcellent reviews. I must say they are top-notch. Richard, who I dealt with, was amazingly knowledgeable & friendly. He identified the problem immediately and fixed it while I was there. I walked out with my laptop fixed. The quick problem identification and immediate fix was not what I had expected. I'd HIGHLY recommend Priority 1 and Richard in particular. Thanks Richard & THANKS Priority 1.

Fantastic service by super friendly staff. Quick turnaround (1 day) to rebuild my PC. Fiar pricing…read moreand great advice. It's my new go-to place. Rob

I have been using Gizmo's for all my computer problems. They are fantastic. They explain things to…read moreme in a simple way, the prices are reasonable. I bought my last two used computers from them. I highly recommend them to anyone who wants fast, honest, reasonable computer servicing.

After wasting two WHOLE days trying to hook up my printer to the computer I called DAG. Fantastic!…read moreShawn Ross showed up an hour before he was scheduled to arrive (he phone to make sure that would be OK) and in slightly over an hour he had my computer hooked up to the printer and working great. Shawn was friendly and knowledgeable. Gave me some great tips and while we were waiting for the internet to come on cleaned out a lot of extra stuff I didn't even known I still had on the computer. The bill was far cheaper than I thought it would be and that was a nice surprise. Don't kick the computer to the curb, call Dial A Geek and have one of their great techs fix your problem without worry, fuss or frustration.

terrible business, seemed good at first as the team are polite, but prices change from quotes and…read morethey use second hand equipment for repairs when told new parts would be used, all in all a complete rip off and im surprised they are supported by the BBB, Id look elsewhere if I were you..

Kevin came to set up my TV sound bar and sub. He was fast, knowledgeable, and very nice. Would…read morerecommend him!

I asked Rik, the co-owner, if he could transfer data from my old MacBook Pro to my new MacBook Air…read moreand move my music from my old MBP to my iPhone. He said he could do this. He charged me $150. I now have to take my new MacAir to SoHo to fix the problems he created- it's a total mess and also has a virus. Rik not only refused to fix his mess, he refused to give me a refund and then his tech friend threatened me and banned me from the shop because I used the F-word as an adjective and it wasn't even to describe him (he's well over 300 lbs -about 4X my size) and I'm a senior, 5'1"female. Then the wife who actually owns the shop, and has an accounting business (GC acctg) as well as her husband's junk, refused to give me a refund and threatened to go to the RCMP because I said her husband f-ed up my computer. These holier than thous who don't like swearing have no compuction against lying, cheating, stealing and threatening. Good thing I had already gone to the RCMP and filed a formal complaint against them.

My son gave me his iPhone 15 pro because he dropped the phone and the screen broke. Bad apple was…read moreable to replace the screen and then transfer the data from my iPhone 11 to the iPhone 15 Pro . They cleared my iPhone 11 so I could sell it. Luci was awesome as were the other employees we interacted with when dropping off and picking up. Communication was excellent through out the process. When I picked up the phone, the screen protector they added was so professional it looked like the actual screen. I checked other companies online and I feel I had excellent results for a reasonable price. Thank you and I would recommend Bad Apple Repair service based on my experience.

i had issues with my iPhone which even the main apple stores could not solve however Bad Apple were…read moreable to fix it in less than 20 minutes. I was really so happy and impressed. The agent who fixed it was also so respectful and kind. Thank you so much Sir, and the entire Bad Apple staff. For me it's five Stars

Great service from all staff . Brad transferred dat from my 15 year old laptop to a new one and…read morecleaned up old programs. Fast service ,reasonable cost. Will use again

Great work installing a new battery in my cell phone. Price and service very good Will definitely…read morecome back in future

My 4-5 year old MacBook Pro laptop was struggling to connect to the internet. I the top 3 IT guys…read moreon this page and ONLY Mark from Monsoon (changing their name to Strait Tech) returned my email. I know it was prob Covid related but tech is essential!! Not only did Mark solve the connectivity problem in ONE day but found 11 viruses as well. Rare for Macs. My laptop is running like new. Price was very reasonable for many hours of work and testing. Mark works out of a building next to his home. He is personable, knowledgeable and best of all HELPFUL! Plus he had some cool graphics he was working on for other clients.

I am visiting from out of town and when my HP laptop started acting up in the middle of a work…read moreproject, I needed immediate help. Monsoon Computers was the only place in town that when I called, said my laptop could be looked at right away (other places said it would take 3-4 days???!!!). When I showed up, Mark was super personable and let me hang out while he worked on my computer (I was feeling a bit stressed and I really appreciate that he didn't make me feel like I had to leave). Mark got my laptop up and running in no time, explained the problem to me, installed some great anti-viral software, we had good conversation, and then he sent me on my way! I left with a working laptop and a lower stress level. 10/10 would recommend!

I'm back to giving this store 1 star, due to the way I was treated last night after going to pick…read moreup my 'new' computer that they had kept for 16 DAYS on the pretext of 'fixing' it. I got a phone call from the Geek Squad in Vancouver on the 12th DAY asking me to describe the problem because they couldn't seem to find anything wrong with it! TWELVE DAYS. When I went there yesterday - day 17 - I was made to feel like a whiner and a complainer and was told to go home to get the power cord or I would get nothing more from this store. Maybe other Best Buys are a joy to shop at, but I suggest avoiding this particular one - AND it's manager - at all costs. He is definitely NOT a 'people person'.

I was lied to twice by the sales associates at the McCallum Rd Future Shop in Langford BC. I…read morepurchased a 52" Samsung TV in 2009. I purchased a 3 year Future Shop extended warranty. The TV needed repair in the first year (2009). When I went to the McCallum road Future Shop to arrange repair I was told I had to go through the manufacturer in the first year and that my three year extended warranty would start with Future Shop after the one year manufacturer's warranty (2010-2013). Samsung sent a repairman to my house to fix the TV. My TV required repair again in the fourth year (2013 - the last year of my 3 year extended warranty). When I contacted Future Shop, they informed me that the three year extended warranty was concurrent to the one year manufacturer warranty and it expired in 2012. I had to pay out of pocket for repairs I was told would have been covered by the associate who sold me the TV and warranty. I bought an IPad 2 in May of 2011. I bought a two year extended warranty and inquired extensively about how the warranty worked. I was again told by the sales associate at the McCallum road Future Shop that the IPad would be covered by Apple for the first year (May 2011-May 2012) and that the two subsequent years (May 2012 - May 2014) would be covered by Future Shop extended warranty. The iPad is now in need of repair, so I went to the same Future Shop and was told that the extended warranty was concurrent to the manufacturer's warranty and expired in May of 2013. I never took notice of the fact there was an expiry date of the warranty on the receipt until they pointed it out today, the day I needed to use the extended warranty. Twice now I've been lied to by sales associates at the Langford Future Shop about my so called extended warranties. Twice I've purchased them and the only repairs that were actually done was completed by Samsung and not through Future Shop. I talked to the floor manager at the store today and all he could do was apologize. His apology doesn't reimburse me for the repairs need for the TV this year nor the repairs still needed on my IPad.