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    Recommended Reviews - The Geek Shop

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    2 years ago

    Kevin came to set up my TV sound bar and sub. He was fast, knowledgeable, and very nice. Would recommend him!

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    10 years ago

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    People searched for IT Services & Computer Repair 307 times last month within 15 miles of this business.

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    Lansdowne Appliance Gallery

    Lansdowne Appliance Gallery

    (20 reviews)

    Absolutely the worst vendor possible. Orders take a month,…read moreinstallers are incompetent, remediation of issues non-existent. Do not engage with this vendor!

    This letter is to inform you that we are not happy with Lansdowne Appliance Gallery's products, its…read morebusiness practises or its customer service. My husband and I are retired seniors on limited income. It took us a long time to decide that we needed to replace our 20-year old kitchen appliances. It was not a decision we took lightly as we realized that it would be a costly endeavour. We went to an appliance dealer which we had dealt with in the past for the replacement of our dishwasher - Lansdowne Appliance Gallery (LAG) in Victoria, BC. We ordered our appliances - all 'Frigidaire Professional' series - a refrigerator, a microwave, a gas cooktop, a wall oven and a Ventahood fan liner - in May 2022. Our account was handled jointly by sales professionals, Edward Petro and Tavares Kudinda of LAG. Even though we were replacing existing Frigidaire Professional appliances with the same branded appliances, we were very concerned about the measurements of them fitting into existing spaces. As it turns out, we were correct to be concerned about the specifications. Even though we had two LAG contractors come over to our residence to measure the space for the appliances in advance, the new appliances did not fit as expected. And, two of the appliances, which arrived on October 12, 2022, arrived in a damaged state. (LAG installers noted the damage and took photos which were sent to LAG head office) The wall oven was received heavily damaged. The door handle is pushed right into the oven door. And, despite numerous calls to LAG, we have had no notification of when the oven can be replaced. Instead, LAG has turned the matter over to a third party, ASAP Appliance Repair which is apparently now the warranty holder for the manufacturer. We have been unable to deal with this third-party in a satisfactory manner. We are not happy that the refrigerator opening, which was measured by both Edward Petro and the LAG installer prior to ordering, is too small and the built-in cupboard above the fridge needs modification for the fridge to fit properly. The cupboard is currently unusable and a finishing carpenter will need to be hired to re-work it. Even though this has been explained to LAG, there has been no resolution to this issue on who will pay for this work. Also, we are not happy that we have yet to get a response regarding the scratches on the fridge door, which obviously occurred at the factory prior to shipping here. We are not happy that LAG has engaged a third party (ASAP Appliances) regarding these issues. It is impossible to speak with anyone except the receptionist or leave voice mail messages that are never returned at this Company. We are left with a kitchen that is unfunctional for us and every time we look at our two damaged and ill-fitting appliances, we become deeply unhappy. This is a very unsatisfactory turn of events especially for the money (over $10,000) we spent. Since LAG requested full payment prior to delivery (a questionable practise at best), our only alternatives are to demand that LAG take back these two appliances and give us our money back since it is still within the 30-day grace period. Or, LAG can replace the two appliances with two brand new, undamaged ones. And, of course, repair our cupboard at LAG's cost.

    The Geek Shop - itservices - Updated May 2026

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