Due to mobility and cognitive/memory issues, my 89 year old parents tend to stay at home and access…read morethe world from their iPads and iPhones. Over the last 3 weeks my visits to mom and dad have been miserable, due to my inability to help sort out multiple software/programming problems and their obsession over the devices. IT technician Ethan was FANTASTIC in sorting out the problems, reprogramming iPads and two iPhones so that they do work, and doing it all in record time with a smile. Outstanding!!! Ethan saved me a trip to Seattle with elderly parents, helping to keep this family together

They were great to work with, efficient, timely, and relatively inexpensive…read more I was looking for local provider rather than having to ship my computer off or go long distances.

excellent professional service and home care was excellent. What more can I say. Hes the best out…read morethere

Website was hard to navigate and looked like it was straight out of windows 7. Horrible customer…read moreservice from the techs. Needed a data transfer which I know can take 2-3 days and when I'd call them, there was little to no communication about what was the delay or what was happening.

Thanks to John, I now have a new laptop that meets my requirements and a phone that functions more…read moreefficiently! He explained the options for my circumstances and answered all my numerous questions. I appreciate the time and effort he took and will absolutely recommend him to others. Barb B.

They diagnosed the problem with my computer and gave me honest advice about how to get it repaired.read more

Such excellent help with such friendly attitude! Highly recommend!…read moreOur laptop froze and no computer help store was open on Christmas Eve! We stopped in at Radio Shak hoping they knew of a store in the area to fix our laptop that was open- instead she helped us solve our problem!! Simple fix! Who knew! We were so relieved!

Our home needed an updated solution to extend the WiFi signal throughout the house. I am so…read morerelieved we went here and received assistance. We described what we needed and got the recommendations for what will work. We opted for the Deco AX3000. Prices were competitive to big box and getting insight from the team there saved a ton of headache. Or WiFi is strong now!! Thank you!!

EFix is a new Cell phone, iPad, laptop and desktop repair located off the main drag in Sequim, has…read morea small waiting room area inside and a few parking spots right outside the door. My iPhone was currently not holding a charge, dying on me on the regular and when I actually checked in Settings, the iPhone message stated that I needed to get a new battery. So it was time to head to EFix, glad to have this new business close by rather then heading into Silverdale or Poulsbo! Mike took my call ordered a new battery that took less than a day to receive. Once I came in, he was able to swap my battery out in half an hour. I also had another issue with my lens and he identified the problem instantly and was able to clean and re-glue my lens that was loose on my old iphone. As you know, our phones are so important and his great customer service as well as such fast service was well appreciated. I can recommend all to use EFix for fair pricing and most importantly, fast quality work!

I was blown away with the customer service provided by Mike Berrios, owner/lead tech. If all…read morebusiness's were to take a page from his how to book and practice his way we would have a much better world. Thanks for your help Mike!

I limped through my last tax season, the 7th on my old computers, and knew I needed new ones. I…read morechose Grant Gilliam, who really knows his stuff. He came to my officey, looked at the specifications and recommended a new system. He could see that our server was up to date, so he didn't push us into buying a new one, but we purchased three new computers for the employees. The computers were installed Friday and he's been by on Monday and Wednesday, just to see if we had any issues. The minor issues we did have, he addressed right away. I would highly recommend Secure VP for your computer and computer security needs.

From the owner: SecureVP offers leading virtual and physical security solutions as well as smart automation…read more Whether you are interested in interactive security, complete automation, video monitoring, energy management, wellness solutions or cyber security, you can trust us to bring innovative technology and product features. We offer a proven platform with instant awareness, convenience and control from your mobile devices.

I had a chronic issue with my computer and couldn't get it fixed. We just moved to Sequim and found…read morethis place. I didn't expect much, but I appreciate the excellent service provided, which was both honest and professional.

Called in Dec, again in January ... STILL waiting for a return phone call (office person who…read moreanswers phone insists she gave messages to technican). Unable to contact via email, no website. Obviously our business is not important to their business. Typical "Sometime, Anytime, Sequim Time"