He was great so easy to talk with and made me feel comfortable…read more Thank you again for all you did

My laptop died and I thought I lost everything, photos, documents, you name it. Damien from FixIT…read moreComputer & Tech came out to my place just outside Sequim / Port Angeles and recovered all of it. He also set me up with a better Wi-Fi network and showed me how to back things up. If you need local tech support or computer repair on the Olympic Peninsula, this is the guy! Deanna F.

Thanks to John, I now have a new laptop that meets my requirements and a phone that functions more…read moreefficiently! He explained the options for my circumstances and answered all my numerous questions. I appreciate the time and effort he took and will absolutely recommend him to others. Barb B.

They diagnosed the problem with my computer and gave me honest advice about how to get it repaired.read more

My 4-5 year old MacBook Pro laptop was struggling to connect to the internet. I the top 3 IT guys…read moreon this page and ONLY Mark from Monsoon (changing their name to Strait Tech) returned my email. I know it was prob Covid related but tech is essential!! Not only did Mark solve the connectivity problem in ONE day but found 11 viruses as well. Rare for Macs. My laptop is running like new. Price was very reasonable for many hours of work and testing. Mark works out of a building next to his home. He is personable, knowledgeable and best of all HELPFUL! Plus he had some cool graphics he was working on for other clients.

I am visiting from out of town and when my HP laptop started acting up in the middle of a work…read moreproject, I needed immediate help. Monsoon Computers was the only place in town that when I called, said my laptop could be looked at right away (other places said it would take 3-4 days???!!!). When I showed up, Mark was super personable and let me hang out while he worked on my computer (I was feeling a bit stressed and I really appreciate that he didn't make me feel like I had to leave). Mark got my laptop up and running in no time, explained the problem to me, installed some great anti-viral software, we had good conversation, and then he sent me on my way! I left with a working laptop and a lower stress level. 10/10 would recommend!

Mike operates eFix and is eager to help. I recently took my Samsung 23 Ultra in because it would no…read morelonger power on. Thinking it needed a new battery, Mike expedited the part, next day. He not only attempted one, but two new batteries to our discovery that the issue wasn't a battery problem, but a motherboard problem - a design defect that Samsung has failure for. Mike refunded the costs to me and I was happy to pay the diag fees for his dedicated time to troubleshoot. I recommend stopping by eFix for Mike's help if you need phone repair in Sequim.

EFix is a new Cell phone, iPad, laptop and desktop repair located off the main drag in Sequim, has…read morea small waiting room area inside and a few parking spots right outside the door. My iPhone was currently not holding a charge, dying on me on the regular and when I actually checked in Settings, the iPhone message stated that I needed to get a new battery. So it was time to head to EFix, glad to have this new business close by rather then heading into Silverdale or Poulsbo! Mike took my call ordered a new battery that took less than a day to receive. Once I came in, he was able to swap my battery out in half an hour. I also had another issue with my lens and he identified the problem instantly and was able to clean and re-glue my lens that was loose on my old iphone. As you know, our phones are so important and his great customer service as well as such fast service was well appreciated. I can recommend all to use EFix for fair pricing and most importantly, fast quality work!

DO NOT USE THIS INTERNET PROVIDER! Save yourself the hassle…read moreand go literally anywhere else. The service is SO bad. Inconsistent speeds, way too many packets lost in route, apathetic customer service. There are way too many days where our internet is unusable for anything of than static page web browsing. Any time we have had issues, which seems to be constant, they put in so little effort to troubleshoot. We basically have to beg to get basic service and even then, they usually end up just shrugging it off. They don't even have access to most of the important lines, which are apparently handled by Astound. So they usually pawn off responsibility and leave it at that until we inevitably have to call and beg for more service AGAIN AND AGAIN! I am dreaming of the day I can finally escape from this unending nightmare.

Wonderful customer service and it's a local business!! So much better than dealing with Wave and…read morethe service is more reliable for a better price!

Reasonable turn around time. Good evaluation and recommendations. Will use again for future…read morerepairs.

I walked in. A half hour later i walked out with all three of my problems solved, plus two I didn't…read moreknow about, No pressure, just knowledgable service from a tech who knew what he was doing. This is an outfit that knows their trade and well worth the hour round trip.

Thankful to have them help us with data recovery and getting a in place upgrade! Especially during…read morethis RAM shortage

I was desperate to find a new, plug-in mouse for my computer and sure enough, they had them in…read morestock, AND he didn't close the store on this date, the holiday, Juneteenth, so I readily got just what I needed, at a very reasonable price, without leaving East Jefferson County! Yay! Thank you for your service and supplies! Very pleasant business that I will definitely use again!