My 4-5 year old MacBook Pro laptop was struggling to connect to the internet. I the top 3 IT guys…read moreon this page and ONLY Mark from Monsoon (changing their name to Strait Tech) returned my email. I know it was prob Covid related but tech is essential!! Not only did Mark solve the connectivity problem in ONE day but found 11 viruses as well. Rare for Macs. My laptop is running like new. Price was very reasonable for many hours of work and testing. Mark works out of a building next to his home. He is personable, knowledgeable and best of all HELPFUL! Plus he had some cool graphics he was working on for other clients.

I am visiting from out of town and when my HP laptop started acting up in the middle of a work…read moreproject, I needed immediate help. Monsoon Computers was the only place in town that when I called, said my laptop could be looked at right away (other places said it would take 3-4 days???!!!). When I showed up, Mark was super personable and let me hang out while he worked on my computer (I was feeling a bit stressed and I really appreciate that he didn't make me feel like I had to leave). Mark got my laptop up and running in no time, explained the problem to me, installed some great anti-viral software, we had good conversation, and then he sent me on my way! I left with a working laptop and a lower stress level. 10/10 would recommend!

Don't use this guy. he will rip you off. We had a problem…read morewith our cash register, of course the first thing i did was try the key, check to see if it was plugged in and check the connects. i explained this to the service fellow over the phone. he came in, tried the key, checked to see if it was plugged in and checked the connects. After two minutes he says he can't fix it. and charged us $65. When i complained he didn't do anything, he said that was the charge and walked out. DON'T USE THIS "SERVICE".

Great resource! Malick provided a great business machine, built just for my specs, at a GREAT…read moreprice. I'm telling all my friends about Computer Dot Fix. Wish I had known about him years ago, could have saved a lot of money! Thank you Malick, you are my hero.

Been a Olypen customer since 1999. Always excellent protection of our data and face to face help…read morewith phones, tablets, and desk top issues. 27 years of great service.

DO NOT USE THIS INTERNET PROVIDER! Save yourself the hassle…read moreand go literally anywhere else. The service is SO bad. Inconsistent speeds, way too many packets lost in route, apathetic customer service. There are way too many days where our internet is unusable for anything of than static page web browsing. Any time we have had issues, which seems to be constant, they put in so little effort to troubleshoot. We basically have to beg to get basic service and even then, they usually end up just shrugging it off. They don't even have access to most of the important lines, which are apparently handled by Astound. So they usually pawn off responsibility and leave it at that until we inevitably have to call and beg for more service AGAIN AND AGAIN! I am dreaming of the day I can finally escape from this unending nightmare.

Sequim Computer Services was highly recommended, and deservedly so. Ethan is very knowledgeable,…read moreand took charge of setting up my new computer with everything I needed from my old (dying) one, and bringing me up to date. His courtesy and patience with my numerous questions was greatly appreciated.

Due to mobility and cognitive/memory issues, my 89 year old parents tend to stay at home and access…read morethe world from their iPads and iPhones. Over the last 3 weeks my visits to mom and dad have been miserable, due to my inability to help sort out multiple software/programming problems and their obsession over the devices. IT technician Ethan was FANTASTIC in sorting out the problems, reprogramming iPads and two iPhones so that they do work, and doing it all in record time with a smile. Outstanding!!! Ethan saved me a trip to Seattle with elderly parents, helping to keep this family together

Thankful to have them help us with data recovery and getting a in place upgrade! Especially during…read morethis RAM shortage

I was desperate to find a new, plug-in mouse for my computer and sure enough, they had them in…read morestock, AND he didn't close the store on this date, the holiday, Juneteenth, so I readily got just what I needed, at a very reasonable price, without leaving East Jefferson County! Yay! Thank you for your service and supplies! Very pleasant business that I will definitely use again!

EFix is a new Cell phone, iPad, laptop and desktop repair located off the main drag in Sequim, has…read morea small waiting room area inside and a few parking spots right outside the door. My iPhone was currently not holding a charge, dying on me on the regular and when I actually checked in Settings, the iPhone message stated that I needed to get a new battery. So it was time to head to EFix, glad to have this new business close by rather then heading into Silverdale or Poulsbo! Mike took my call ordered a new battery that took less than a day to receive. Once I came in, he was able to swap my battery out in half an hour. I also had another issue with my lens and he identified the problem instantly and was able to clean and re-glue my lens that was loose on my old iphone. As you know, our phones are so important and his great customer service as well as such fast service was well appreciated. I can recommend all to use EFix for fair pricing and most importantly, fast quality work!

I was blown away with the customer service provided by Mike Berrios, owner/lead tech. If all…read morebusiness's were to take a page from his how to book and practice his way we would have a much better world. Thanks for your help Mike!

Great repair / service shop. Had exactly what I needed - a laptop charger and a USB cable…read more Friendly and informed staff were welcoming and helpful.

Was pleasantly surprised when I walked in that they took my laptop with an audio driver problem and…read morefixed it the same day. After I used my warranty tech support which was useless, they were able to help me with no problem. Haven't been here in years, but will definitely remember to come back.

Couldn't be happier. I walked in with a sick laptop and was greeted with a very reassuring, "Let's…read moretry a couple of things... It might be something simple." It was! I know just enough about computers to get myself in trouble so it is reassuring to know that we have such great IT support in Oak Harbor.

I highly recommend them they're honest and trustworthy very helpful and their local and we need to…read moresupport them they really helped me I want to say thank you to everyone there that helped me and thank you Geri. I will. Highly recommend....