Such a rewarding experience to deal with Whidbeytronics! I've gone there several times over the…read morepast year, and each time I come away glad that that is where I went. I am NOT a techie, I do not know much about the devices I use. And yet, most amazlingly, not only do they help me get the most out of the machines, I come away having learned something and not feeling stupid. One thing I espcecially appreciate is how they explain what is wrong, showing me the actual file with the specific informationi about the problem. I am writing this post on the computer, a reconditioned one, that I bought yesterday and into which they managaed to transfer all of my data, including the priceless pictures of our grandchildren and our dog, and all of the many many files that are the makings of a book in progress. Thank you Whidbeytronics. So glad I didn't have to go into town.

I was stupid enough to believe them when they said that the problem with the fan on my hp laptop…read morewas caused by broken pieces from the hinges. An hour's labor later, $125, I realize I've been nothing short of ripped off. I know other people have submitted bad reviews for Whidbeytronics, and they've been deleted. Here, on Whidbey Island, you can be ripped off!!

excellent professional service and home care was excellent. What more can I say. Hes the best out…read morethere

Website was hard to navigate and looked like it was straight out of windows 7. Horrible customer…read moreservice from the techs. Needed a data transfer which I know can take 2-3 days and when I'd call them, there was little to no communication about what was the delay or what was happening.

My 4-5 year old MacBook Pro laptop was struggling to connect to the internet. I the top 3 IT guys…read moreon this page and ONLY Mark from Monsoon (changing their name to Strait Tech) returned my email. I know it was prob Covid related but tech is essential!! Not only did Mark solve the connectivity problem in ONE day but found 11 viruses as well. Rare for Macs. My laptop is running like new. Price was very reasonable for many hours of work and testing. Mark works out of a building next to his home. He is personable, knowledgeable and best of all HELPFUL! Plus he had some cool graphics he was working on for other clients.

I am visiting from out of town and when my HP laptop started acting up in the middle of a work…read moreproject, I needed immediate help. Monsoon Computers was the only place in town that when I called, said my laptop could be looked at right away (other places said it would take 3-4 days???!!!). When I showed up, Mark was super personable and let me hang out while he worked on my computer (I was feeling a bit stressed and I really appreciate that he didn't make me feel like I had to leave). Mark got my laptop up and running in no time, explained the problem to me, installed some great anti-viral software, we had good conversation, and then he sent me on my way! I left with a working laptop and a lower stress level. 10/10 would recommend!

Sequim Computer Services was highly recommended, and deservedly so. Ethan is very knowledgeable,…read moreand took charge of setting up my new computer with everything I needed from my old (dying) one, and bringing me up to date. His courtesy and patience with my numerous questions was greatly appreciated.

Due to mobility and cognitive/memory issues, my 89 year old parents tend to stay at home and access…read morethe world from their iPads and iPhones. Over the last 3 weeks my visits to mom and dad have been miserable, due to my inability to help sort out multiple software/programming problems and their obsession over the devices. IT technician Ethan was FANTASTIC in sorting out the problems, reprogramming iPads and two iPhones so that they do work, and doing it all in record time with a smile. Outstanding!!! Ethan saved me a trip to Seattle with elderly parents, helping to keep this family together

Great repair / service shop. Had exactly what I needed - a laptop charger and a USB cable…read more Friendly and informed staff were welcoming and helpful.

Was pleasantly surprised when I walked in that they took my laptop with an audio driver problem and…read morefixed it the same day. After I used my warranty tech support which was useless, they were able to help me with no problem. Haven't been here in years, but will definitely remember to come back.

The power supply on my computer died. The computer is 12 years old and really not worth fixing…read more But the data on that computer is really quite valuable. Of course I made a backup of that SATA disk drive before I came to Oak Harbor, and that backup is sitting on a shelf... in Seattle. However, the data on that drive is probably okay. So all I need to do is get the data off of that drive. My first thought was, "Okay, I will just go to Walmart or Office depot and get a USB to SATA cable for on the order of $10-$20." Except that none of those places actually had the cable in stock. The nearest place that actually had one was in Seattle, and if I have to go back to get the cable, I might as well just get the drive off the shelf and recover that way. So then I went to Pioneer computer, and explained to them my problem - with the complication that the file system on that drive is EXT4. No problem, "Kenny" knows all about Linux. He recovered all of the data I needed, ahead of schedule and precisely on budget. Here is the best part. They knew that they could sell me a new computer, that I could use with that disk They had a couple of dozen machines for sale, at what I thought were reasonable prices. They did *not* try to sell me a new computer. An important caveat: They're busy - as all successful businesses are. So they are not so good at returning phone calls, at least not today. But if you go there, in person, then they will take good care of you, right away. When I was a sysadmin, I used a similar system to triage my work load. E-mail: low priority. Phone call: medium priority. In-person: highest priority. Zoom call: a little complicated. Nice work, Kenny.

The computer tech did not listen to my concerns when I dropped off the computer. Just kept typing…read moreaway and never looked me in the eye. The phone message he left letting me know it was ready indicated his lack of understanding of the original issue. When I went to pick up the computer, both he and the owner yelled at me, treated me like an idiot, and insisted I told them something that I did not. They downloaded new software that I did NOT request, requiring hours of work on my part to repair settings and restore directories. I will not return if I can possibly help it. They may be competent, but they do not open their ears to listen to the customer.

I needed help setting up a new gaming PC setup…read more I brought the machine into Dailey Computing and they helped me with everything so that the PC was up and running when I left. I had bought myself the wrong part (oops) but Dailey Computing GAVE me the correct part so that I could get rolling right away! Everyone was super nice and very quick and efficient. They had the absolute best pricing for the job too. 10/10 would tech with them again :)

I have used Dailey Computer Consulting for a few years for both my personal and my business…read morecomputer. They always diagnosed and fixed my problem in a timely manner. Their cost has always been reasonable. I will continue to use them. Homer Smith/Homer Smith Insurance, Inc.

I am so happy to have a place like this in Langley. Bruce and Gail could not be nicer people, and…read morethey are so honest and professional. No hidden fees, no nonsense, no worries. Also, fair prices and great communication. I will absolutely come here for any computer glitches in the future.

Recently I had a hard drive crash on my Dell Inspiron 17. I contacted another computer company in…read morethe area and they never called me back. When I contacted The Tranquil Computer, I received a call back quickly. They were amazing and precise and the owner said, "We like to treat people like we like to be treated." And that rings true from first contact to job completion. I am thrilled and even more so that this company goes beyond the call of duty - there were eight recommendations when I picked up my computer, from which security company to use (and already added with a 30 day trial) and some troubleshooting comments. This company will be my company of choice for future computer problems! Thanks Gail and Bruce