The staff members are nice. Devils Knob is close to the slopes. With a little research, you can…read morefind all the details needed to have the best staycation. Once you arrive, there is always someone to help out. When I got "lost" and a bit confused on how to find the Wintergreen sales office ( just around the corner from the front desk, with obvious marketing ) I asked someone in a restaurant. The manager pointed me in the right direction. You can take a virtual tour of Wintergreen Retreat.

Ditch the snow and come for a visit on the off season! The views up here are gorgeous and a great…read moreescape from the city buzz or summer heat. Hikes, golfing, breweries, and wineries are close by, so you'll find something for everyone. Our vacation cabin had four stories with two hot tubs, and a golfing green just a stroll away. The drive up is steep and windy, so try to make it before dusk.

Moderate resort with high pressure sales as an end goal, management is non-responsive to guest…read moreconcerns. Amenities are mid-range and years behind what similar locations nationwide offer for more value. Rooms are updated but definitely show wear and tear. Lots of construction noise, dust, debris. We're glad to have visited but will not return.

Stayed in hotel 5, took me back to the 90s because this place has not been updated since. Thankful…read moreI had Clorox wipes with me because our room was given probably less than 5 mins to get cleaned. The furniture is outdated, the pillows have lumps, and I could hear everybody and their mamas conversations. When my husband went to check in they asked him weird questions like "Are you married?" Or "is your wife here" when he responded yes. Saying they wanted feedback for further hotels with pools. Trying to get him in for a free breakfast (probably for a timeshare.) Room has a fridge, coffee maker, ice bucket, two beds, two sinks, shower with tub, two tables, tv, lights, and closet. There is a balcony with a table and two chairs as well. Out in the hall you have the ice maker, microwave, and vending machine. Overall, not bitter but not worth the price we paid.

DANG this stuff was expensive!!!! But then again I don't know how much ski stuff is supposed to…read morecost. My son had a ski trip and I was going with him. He was properly dressed. I was sort of properly dressed, but I forgot my gloves and I forgot my boots. I was gonna pop in to see if I can buy some gloves, but I noticed they also had boots. I know winter boots can be expensive. That's a given, but the gloves.. HOLY SMOKES!!! some of the gloves were $70 just for swishy sounding mittens and gloves. I ended up getting a pair. I think they were like 40 bucks but they were on sale. It was hard to find my size because UNFORTUNATELY my dad gave me his big old prizefighting mitts, but I found a pair of mittens just like I wanted. But I understand the high price it's all about demand. This place is conveniently located for people like myself who can't stay organized and remember the things that they need to take on trips. I didn't end up skiing, but I did go tubing. The next trip up I'll make sure I'm prepared but I'm glad that place was there when I needed some gloves.

Ski Barn provides rentals and gear for purchase to the entire Wintergreen area. They have kayaks,…read moreand ski supplies to name a few. The employees here are nice and welcoming. There is something for everyone here. Every time I'm in the area I stop here.

When you have a toddler that loves the water, you HAVE to take them to great wolf lodge! We've been…read morehere twice now in the last year. The first time was just a day pass in the afternoon which is a great deal if you don't want to stay the night. And most recently we stayed the night and had a great time! We booked the kid cabin suite which can accommodate up to 7 people but I think realistically and comfortably, it would be 5. It comes with balcony access, a pull out sofa bed, a queen size bed, a bunk bed, a full size bed and one bathroom. The room is fairly spacious but could use either a bigger table and or an addition half bath at least to accommodate up to 7 people. This was great for us as we had 4 adults and one toddler. There are quite a few attractions here besides the water park. They have a pretty extensive arcade, glow in the dark putt, bowling, story time for kids, ropes course, laser tag and multiple restaurants! Obviously their main attraction is their huge indoor water park! They have things for babies to adults to try here! But I would say their main water attractions are geared more for small babies to middle schoolers. There are multiple water slides for all ages and there's a HUGE bucket of water that dumps about 1,000 gallons of water every 5 mins! Pretty cool! We added on the breakfast buffet for which I would highly recommend. This isn't your typical hotel breakfast! Their offerings were pretty vast and even included a MTO omelette station! If you want to entertain your kiddos, look no further than great wolf lodge for all your entertainment needs! SN: everyone gets a wristband to wear which grants you access to the water park BUT you can also use it to charge purchases to the room AND serves as you room key! Pretty cool!!

Yall there was bed bugs in my room. I had sooo many bites all over my body. The guest service…read morehandled the situation well but there were holes. On the contrary they refunded my stay except for parking. But it's fine! I'll give them a break before attending again. The water park was fun. My daughter enjoyed her stay all of the sides were opened. The food places don't take cash

For an east coast mountain, this place is awesome! The slopes are well groomed, wide, and super fun…read moreto ride down. The 2-4 person lifts are definitely on the older side, but they work just fine and get the job done. There are various spots to grab food and drinks throughout the slopes without having to go back to the pavilion, which is super convenient! The parking is a bit of a mess, but I fully expected this on a Saturday with nice weather, so it is what it is! The staff is efficient (somewhat crass but... I get it because they're working with the public) and they all know what they're doing. This was my first trip here and I will absolutely be back! I was very pleasantly surprised overall.

I've mostly only skied in Colorado and Cali, so my expectations for Virginia were pretty low…read more However, I was pleasantly surprised! The snow was decent for here- not too icy or slushy. The lines moved quick. Parking was easy. There's a couple spots to grab lunch/drinks. I'm glad I bought a 4-pack of lift tickets. Based on how my first day went, they'll definitely all get used this season. I recommend checking out!

The seasonal options are awesome here every time we come and the service is exceptional!read more

Brandon was an amazing bartender!! Made the night worth the drive :) Veronika, Ian, and Leah made…read moreus feel so welcome!!

This resort was a very nice way to spend a few days in Williamsburg. We stayed in a two bedroom…read moreunit on the first floor. The kitchen was quite nice and the bedroom we used had a nice comfortable bed. The resort itself is huge with a number of pools and hot tubs -- including an indoor pool that was heated but still a little chilly. We used two hot tubs and neither was working properly. The first was only warm and had limited working jets. The second had jets that worked okay but sounded like it was dying. The staff was fairly nice and we had a good time for the most part. There was a timeshare presentation where they were not too pushy in trying to sell you a unit.

The worst timeshare presentation ever. They pressure you at every level…read more Amenities here are limited.

We rented a standard cabin for our annual visit to my wife's Mom's grave at Quantico cemetery the…read moresecond week of January as they allowed us to bring our 5 well behaved rescue pups with us. We drove 12 hours up from Florida and arrived in early evening. The cabin looked nicely appointed inside. After bringing in all our luggage and supplies we showered and went to bed. The shower was disappointing as it kept changing from cold to warm. Not pleasant when it's cold outside and you're looking forward to a warm shower. After we went to bed we were forced to listen to the air conditioning/heat pump compressor secured to outside the house not 2 feet from your head laying in bed. The bedroom had no heat other than a noisy space heater that we also had to listen to. We decided to try sleeping in the sofa sleeper in the living room the next night. Upon pulling out the sleeper we seen a good amount of mouse excrement on the mattress. So that ended that idea. I went the next day to speak with the front desk, and they offered to change our cabin. I said that really was not an option for us due to all the work and inconvenience loading the car back up and unloading at a new location. Our time there was very tight with plans, and we're 74 years old, not up for the physical effort to do that. We were told I would get a phone call from management the next day. I didn't get a call the next day. We left the following day and stopped by the front desk again and were told they would call later in the day. I did finally get a call on our way home, and they wanted to know what we would be ok with. I said some financial recompense would be good. They said no they could not do that, but later said they would comp us a day rent the next time we visited. No thank you. Not very good customer service if you ask me.

Great, for what it is! I love this place. Yes, it's a little…read moreodd...basically a huge trailer park with a bunch of cabins for rent. I really like the little cabins with the hot tubs by the lake. Really cute, and well maintaned. Lots to do...pool, indoor basketball court, tennis, pickleball, a great little escape room, mini golf (being fixed up right now), hiking trails, boat rentals, and two disc golf courses, one of which is brand new. Yes, this isn't a 5 star resort, but it doesn't pretend to be. It's a great place to spend a few days, especially being a short ride from the DC area. We'll be back!

Oct 18-25, 2025. My husband and I returned to Woodstone for an autumn vacation. We've been…read moretimeshare owners here at Woodstone for 25 years, and we decided to utilize our home unit rather than trading through RCI this year. This review is specifically about our check-in experience as well as the unit we stayed in. I will review our other activities at the resort separately. Check-in. There have been HUGE improvements to the check-in processes since our last visit in 2023. There are now SELF check-in kiosks. You respond to the necessary identification prompts and, when finished, a staff member comes over with an information packet and room keys. You still need to go to another desk to pick up your parking pass, where you are encouraged to attend an "owners update", AKA a timeshare presentation. Although we had promised each other that we would resist any and all encouragement to attend an update, we were quickly persuaded when we heard that the incentive would be a generous $300 in Massanutten's Mad Money (to be used on-site for activities, restaurants, or shops) or a $150 Visa card to be used anywhere. *Pet-peeve: Massanutten charged a "resort fee" of $74.90 for our 7-night stay in a 2-bedroom unit, which is on top of the maintenance fees that we already pay annually. Not sure of what this is for as most activities also have individual fees associated with them. Unit: we were assigned Woodstone unit Y9, which we absolutely loved. It's a two-bedroom downstairs unit in a townhouse that sleeps 6 (with a pull-out couch in the living room). It's an end unit that has an outside porch with small table and chairs overlooking the pond. We were entertained daily by the geese on the pond, as well as an occasional family of deer passing by our unit. Massanutten Mountain is a 10-15 minute drive up the mountain, and there are fabulous views of the mountains and the rolling green hills of the golf course. The unit itself was seemingly recently updated and clean, and had most of what we needed. It had a full kitchen, with full-sized refrigerator/freezer, stove/oven combo, microwave, dishes, cups, pots/pans, plastic storage containers, etc. Importantly, there was sufficient shelf space to fit our groceries! There were also starter packs of coffee/tea, and dishwashing and laundry detergents. *Hint. If you're going to be doing any cutting, you might want to bring a large, sharp knife. While the unit had knives, I had difficulty cutting a butternut squash because the largest knife was dull. Also, bring along your own cups if your preference is for LARGE cups of coffee or tea. The dining area is adjacent to the kitchen, and had a table that seats six. Placemats are provided. The living room was comfortable, with sofas, side tables, and a bureau. A television is above the gas fireplace (which we couldn't get to work. Perhaps it wasn't turned on yet for the season). The master bedroom had a huge king-sized bed with a comfortable mattress, dresser, side tables, work-table, large closet, and television. Our only complaint was that the pillows weren't comfortable as they were soft and lumpy. The master bath had a large whirlpool bath with six jets; dual sinks; a toilet with closed door; towels and wash cloths; hair dryer: and a packet of toiletries. The second bedroom had two twin beds, and an adjacent small bathroom (including shower). The unit also had an ironing board and iron. The thermostat allowed you to regulate the temperature in your own unit; extra blankets were in the closet. The entrance foyer is shared with the upstairs unit, and has a shared laundry unit with washer and dryer (free). The upstairs unit (stairs only; no elevator) was occupied for only two nights, and we could hear their child running back and forth but the sounds were quite muffled and didn't disturb us. Nights were quiet. There was a short wooden walkway leading from the (free) parking area directly outside of our unit. We noticed that one of the wooden slats was broken, but forgot to report it. However, a day later, we were impressed to find that the slat had been replaced. This unit is close to the park area with playground, shuffleboard and corn hole games, and tennis/pickleball courts.

This building functions as a bit of a central bathing area for Massanutten Resort's condos. We came…read morehere to check in/check out as well as use various amenities like the pool, hot tub, sauna, and gym. I didn't have a chance to visit the other rec center but from talking to employees, it sounds like this one is better for kids because the pool is designed for play, not lap swimming, is warmer (88 degrees!), and most of it is shallow enough for kids to stand. There's also locker rooms for changing/storing stuff, and they do provide towels when you go to the pool area. If you're doing a timeshare presentation (and not an owner already), this is also where you will come to do your timeshare presentation. And it's just across the parking lot from a small convenience store if you want to pick up a few items like milk so it really is a central gathering place.