I didn't catch his name but the guy working there was super helpful, kind, and an expert at his…read morejob. I had a stripped pedal for an indoor bike and just by looking at it he knew he had the exact pedal I needed, and for only $10!

Aaron's/Rat City Bikes was the only one that was able to get my bike in, because I have a weird…read moreframed E bike other shops in the area did not want to work on it but they did and got the work done efficiently. They replaced both my front and back tires, fixed my hydraulic breaks, and taught me a few things as well. The service was completed in just under an hour and wasn't all that expensive either.

Great service with a knowledgeable owner! Terrific location. Huge selection of parts , bikes and…read moreaccessories. E bikes are found here .

We purchased several bikes for juvenile handicapable children and the owner was amazing. Helpful…read moreand great follow up.

I called today because I was gifted an older Trek road bike that I got serviced somewhere else. I…read morehad called previously because I was unsure on where the serial number was located. As I shared the serial number over the phone, the staff person was not able to locate it in the computer. The rationale was that if the bike fell between a timeframe of specific years there was no record. The associate appeared helpful and listed the colors of the bikes by year and suggested I go on eBay or another site I don't recall to look up the bike. Now, there's nothing wrong with the over the phone service and the staff seemed like they did their job. Having worked in customer service and sales, I've had associates take down my name and number, do some research, and locate the a skew and model. I've also had associates ask me if there was anything they could do to help further make the customer experience stand out? This could be, come in the shop. I can talk to you about the warranty to see if anything is covered, or feel free and send me pics via email to send to corporate. The funny thing is, recycled cycles pulled up the picture of the bike, eyeballed the year and gave me price of the worth in 5 minutes. Even though they didn't work for Trek they knew their bikes. As a potential Trek customer, I hope that staff are trained to know about the history of the products they are selling and not just the latest models. I hope this can be a learning opportunity at Trek to please try a little harder as this experience needs a tune up.

I was in a real pinch today and these folks helped me out tremendously. I called and spoke to Kim…read morethis morning and let her know that my daughter-in-law is coming into town for a triathlon this coming weekend. Her bike arrived unassembled and I needed to try to get this Put together as quickly as possible. She was very accommodating and told me to bring the bike in and they would get it taken care of for me. Drove in on my lunch hour and Kim got me in right away. She went to work on the bike herself and was able to get everything taken care of in under an hour. Outstanding and amazing service and very friendly and easy to deal with. I can't stress how professional they are, and they cater to the cycling crowd. They don't just fix bikes. They compete as well. Thank you very much for everything!

Dropped my scooter off on a Friday afternoon, the guys in the shop got it fully fixed over the…read moreweekend for a super fair price. Anyone who needs their E-scooter fixed, this is the place to go.

You can't complain about a slightly heavy bill when you get your money's worth. Joe methodically…read moreworked over my entire e-bike. I called him for the rear flat and ended up with a full tune up and brake job. He used a tire and tube I bought off Amazon. The entire time, he explained things to me and demonstrated best practices. I learned how to extend my bike's life while getting it fixed. When he finished and I took it for a test ride, it rode better than it had the previous six hundred miles! He adjusted everything! I had no idea how much better it could be. Could not recommend more.

Joe is old school in the absolute best way. Been doing it since '78 & he's not doing shortcuts or…read moreripoffs. We have 2 Rad bikes & with the hills in Seattle, I feel very confident that our bikes are safe safe. His attention to even the smallest details, sounds, etc. is incredible. Got to hang with him while he worked & learned a TON. Lucky to have him in the area!

Thanks to the guys at GHYbikes a great local bike shop in Renton, WA!Very helpful and had a set of…read moreThickslick tires in stock.

Killer Staff!!! Amazing selection for bmx which is suuuuper rare these days and if you need…read moresomething done they knock it out quick!!!

These guys rock. The owner, Ric, offers superior service and always makes things 'right'…read more Buy a new bike = free tunes for life You can't beat that. Both my mtb and road bikes were purchased there and I couldn't be happier.

I wish I could give this company 10 stars! Great, great, great customer service. I asked my hubby…read moreto get my 20+-year old Trex bike tuned up. I told him to not buy me a new bike, I just wanted My Bike tuned up. He went to Cycle Therapy. They sold him a new bike. (It was going to be about the same amount of money to buy a new bike as it would be to overhaul my old bike). Upon seeing my "new" bike I called the store and ended up talking to the owner Ric. I explained that I wanted my old bike back and tuned up. They still had it and Ric offered to allow me to return the new bike and that they would go ahead and overhaul my old bike for me. Chris and Chad did a GREAT job. I am so happy. But here is the best part... the customer service. All of the team members at Cycle Therapy were totally about making us happy. Honestly, I think they were trying to save my hubby money by selling him a new bike (did I say my Trex was old...it's super old). In the end, they overhauled My Bike for the same price as we had paid for the new bike (that might sound like a lot to pay for a tune up - it would be, but this was an Overhaul...as in darn near built me a new bike on my old frame....). All the while, the Team was sooooo accommodating, pleasant, (they could have turned their noses up at My Bike, but they just seemed to understand that I like my old bike) and they wanted to make it right for me in any way possible. I am in a front-facing customer service job myself and when I experience EXCELLENT CUSTOMER SERVICE, which is rare these days, I want to let the world know - so here it is! Support this shop and this team, you will enjoy the experience and the end product.

I am so happy I chose Dialed Mobile Bicycle Repair. Kyle came to my home on time. He had a good…read moreidea what the problem was with my handlebars not working with the front wheel, from what I told him. Saved me from purchasing a new stem for my e-bike and problem was solved in 10-15 minutes max. The screws on my stem were too soft, so he put in steel screws. Ever since, I've been enjoying riding my bike on some of these beautiful spring days we've been having. He has been doing this a long time, but decided to start his own business. Great idea! My word of mouth for this company "Very highly recommended!" Thank you Kyle, for getting me back on my bike and the wind blowing through my hair! Tonya C.

Kyle, Routed a rear Magura brake line…read more Thru a Riese and Muller not an easy task. The Bosch motor had to be pulled.Did a great job and was professional and good pricing.Kyle Returns calls very quickly and found Time to work on my bike the next day. Did not have to wait weeks. Thanks Kyle DonB

I have been doing business with Dave since my very first Downhill bike purchase. Since then I have…read morepurchased multiple bikes from him for myself and my family. I have also recommended him to my friends. I recently put in an order for another DH bike and I realized not once had I taken the time to highlight how great this shop and it's services are. He has been helping me maintain and keep my bikes on the trails for nearly 10 years. Thanks Center Cycle!

When i brought my vintage lightspeed there to replace some cables it shifted fine when I got it…read moreback had to fix the shifting on the big and little rings.....

These guys are the best bought a couple bikes from them and gear there always helpful and great…read moreattitudes Thanks always keep up the great work!!!!Diana

Don't throw away your old bikes. Bring them here, where they will be refurbished for sale or…read moredonation.