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    The Shell Guy

    5.0 (1 review)
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    11 years ago

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    Open House Gifts

    Open House Gifts

    4.9
    (53 reviews)
    1.8 mi

    I purchased an expensive Nambe salad bowl with wooden and silver tongs. The sales associate was…read morewonderful and wrapped it in bubble wrap since I was taking it to SF. I held the gift at my seat on the plane. When we opened it at my son's house the tongs were chipped. I immediately called the store and they said they would call manufacturer . They never called me Back. I had to call again and they said they would call back. Never did. Bottom line I should have gone to Bloomingdale's. Despite the cordial nature of the owner and his partner they didn't offer any compensation nor did they even have the courtesy to get back in touch with me. Brandon finally called once he read my two negative reviews. Almost two weeks to the day when I called him. Again, the item was defective and no recourse was offered to me. His response consisted of blaming me for carelessness in transit. Absolutely nothing true.

    What a delightful little shop!!!! How cute!!! Phenomenal customer service! Shoutout to Val! She was…read moredarling! In this unique store, they have candles, room sprays, diffusers, home decor, handbags, slippers, an array of jewelry that is very exclusive, and other accessories and gifts. Although, this store is pricey, it's Newport Beach what else!?!? Need a very nice quick gift to give, this place is your go-to! Lovely selection, and insanely clean and well organized shop! Parking can be difficult! Go just before opening hours. Highly recommended! You bet, I'm coming back!!! Thanks so much! LOVED!!!!!

    Photos
    Storefront
    Storefront
    Cartiarf dog toy with Fitzgerald
    Cartiarf dog toy with Fitzgerald
    I am in love with this shop!!! Every detail is so cute.  Also makes for great gifts. Store owner is the sweetest!

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    I am in love with this shop!!! Every detail is so cute. Also makes for great gifts. Store owner is the sweetest!
    Maido

    Maido

    4.3
    (49 reviews)
    5.7 mi
    $$

    Mai Do (Maido) is one of the sub-brands under the Kinokuniya Group and this stationery store is…read morelocated inside Mitsuwa Marketplace in Costa Mesa. If you isolate the stationery section of a Kinokuniya Bookstore, then you get Mai Do. There is a two-story Mai Do in Japantown San Francisco and another location in San Jose. [Parking]: Mitsuwa Marketplace has a designated parking lot, but it is one of the more difficult parking lots to navigate in Orange County because Mitsuwa Marketplace also has a food court that draws a huge crowd. [What to Expect]: A-tier selection for Japanese writing instruments, greeting cards, and journals. While the selection is not as customized or curated as some specialty stationery shops, there are still plenty of cute items to choose from. B-tier selection for plushies and the plushies are really overpriced here. [Conclusion]: Come here for Japanese stationery and only window shopping for plushies. P.S. - Kinokuniya Membership Card benefits do not apply at Mai Do (Maido) locations.

    I've been coming here for years to buy gifts for all occasions…read more However, They dont care about customer service in any capacity. They Wouldn't accept my return on an unused, brand new with tags item because I didnt have my receipt. I understand my responsibility to have a proof of purchase. However to not even have an exchange or store credit offered when clearly the item still had their original price tags on it is absurd. They could have issued me store credit, charged a restocking fee, and they would still have us as customers. Store credit would not only guarantee a return customer, but it would also show ' good faith ' and appreciation to their customers. We wont be returning. And im sure thats exactly what they wanted given how they treat people.

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    Maido

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    The Shell Guy - giftshops - Updated August 2026

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