I purchased an expensive Nambe salad bowl with wooden and silver tongs. The sales associate was…read morewonderful and wrapped it in bubble wrap since I was taking it to SF. I held the gift at my seat on the plane. When we opened it at my son's house the tongs were chipped. I immediately called the store and they said they would call manufacturer . They never called me Back. I had to call again and they said they would call back. Never did. Bottom line I should have gone to Bloomingdale's. Despite the cordial nature of the owner and his partner they didn't offer any compensation nor did they even have the courtesy to get back in touch with me. Brandon finally called once he read my two negative reviews. Almost two weeks to the day when I called him. Again, the item was defective and no recourse was offered to me. His response consisted of blaming me for carelessness in transit. Absolutely nothing true.

What a delightful little shop!!!! How cute!!! Phenomenal customer service! Shoutout to Val! She was…read moredarling! In this unique store, they have candles, room sprays, diffusers, home decor, handbags, slippers, an array of jewelry that is very exclusive, and other accessories and gifts. Although, this store is pricey, it's Newport Beach what else!?!? Need a very nice quick gift to give, this place is your go-to! Lovely selection, and insanely clean and well organized shop! Parking can be difficult! Go just before opening hours. Highly recommended! You bet, I'm coming back!!! Thanks so much! LOVED!!!!!

I'm disappointed to be leaving this review because I have both been a customer of this shop and a…read morevendor for the past few years. I've supplied my handmade sage bundles to the store for years and have always had a positive relationship with the person I typically work with. Unfortunately, my most recent experience was very different. A different manager placed a special order for 16 sage bundles. Because I don't keep that quantity on hand and she wanted to hand-select the bundles, I went out of my way to order additional product, assemble 25 bundles so she would have plenty to choose from, and drive to the store for the scheduled delivery. When I arrived, the person who placed the order was not there, so another employee met me. She selected the 16 bundles and repeatedly commented on how beautiful they were and how nice they smelled. We actually had quite a conversation about the scent. I was therefore surprised when, a week later, I was informed that the bundles supposedly had a "strong, unpleasant odor," that the shop was uncomfortable selling or keeping them, and that I needed to come pick them up. I was also never paid for the order. When I returned to retrieve the product, the interaction was rude and dismissive. Another employee even unnecessarily commented that the bundles smelled like "weed." Having worked with sage for years, I found this particularly surprising because the bundles smelled exactly as they normally do - like dried sage. I had not changed my suppliers or the way the product was made. To make matters worse, the bundles had been placed in plastic zip-top bags stacked on top of one another, which crushed and damaged some of them. I understand that a retailer may occasionally decide a product isn't right for them. What I found unacceptable was the way this situation was handled: a special order was requested, I spent money and time preparing it, drove a considerable distance to deliver it, the product was accepted and complimented at delivery, and then the shop refused to pay for it, mishandled the product, and required me to make another trip to retrieve it. As a small business owner, my time, materials, and inventory matter. I would have appreciated basic professionalism, communication, and respect for the fact that I was fulfilling a specific order for a business that had successfully carried my products for years. This experience was especially disappointing because of the long-standing relationship I had with the shop. I hope the management will take this as an opportunity to consider how vendors and customers are treated, particularly when someone is placing orders for products they may not be familiar with. Unfortunately, based on this experience, I would be hesitant to recommend this shop to other small business owners as a place to wholesale their products.

I stumbled upon this shop today after dining at Plums Cafe and I was beyond impressed. The interior…read moredesign is impeccable and there are so many interesting finds. I feel like this is the perfect place to come if you need a gift for someone and not sure what to get them. The selection was wild, from greeting cards, olive oil, candles, aprons, kitchen items, jewelry and so so much more! It was out of this world. Also, all the staff were so kind and helpful! Can't wait to explore the shop again soon.

Tiny, wonderful store! I found some nifty signs for my house and left wishing I could buy a few…read moreother things. One of the first gift shops as you enter Marine from Jamboree. Definitely worth a visit. They had some heavenly scented soap and decor pieces, plus a bowl of lollipops on the counter. The owner is such a sweet lady, she doesn't need to give out candy. Had a couple of minor things happen: a woman watching the store for the owner seemed to have a bit of trouble using the computer to complete my purchase and when we left I noticed that I was charged more for an item than the price tag amount. We came back and the owner immediately gave me a cash refund for the difference, which I appreciated because it was done with a smile.

Darling little gift boutique on Balboa Island. I bought some earrings and home accessories for my…read morefriend's birthday. They have everything here from light fixtures, clutches, quirky signs and cocktail gifts, jewelry, to fun vases and banks. I can't believe how much is inside such a tiny shop. The staff was super helpful but not pushy. They have all kinds of price ranges. There's something for everyone. I love it! For sure going back.

Ginger was fantastic at helping us find gifts! Prices are comparable to surrounding stores. Gifts…read morefor grandkids, teens and adults. Ended up getting stickers for my new tumbler too. Highly recommend!

Ginger and Katie are So amazing,helpful and just aim to please with customer service..This is how…read morebusiness who run proprietorship should be. My grandsons are having thier first birthday, (twins) Ginger went above and beyond to help pick out outfits that would match personality. I will be back, please stop in even to look or say hi...but I promise you won't leave empty handed... thank you again Ginger..customer for life here. Oh and the value matches the prices because truly costal kids clothes us hard to come by, in my opinion.

It's that time of the year where you are getting ready for the holidays. And it only means one…read morething...getting the cutest gifts for your favorite humans. You can choose from blind boxes to tees to plushies to kitchen and home goods, believe it or not. This store reminds me of my bedroom as a single person, packed with toys in every nook and cranny. Give yourself a good amount of time to check out all that you can. Go through the store twice, because chances are, you will miss something the first time around. I love all the fun Miffy and Monchhichi items available. And there are other popular characters like the Peanuts gang, Moomin, and the newest edition Zilly Tales created by Zillymonkey. The store is pretty well-stocked...until it sells out - worst feeling ever! Pricing is subjective. Black Friday prices were pretty cool. Anyway, you can order online too and pick up in-store. Service is super friendly. Parking is plenty. Happy shopping!

I love this place! Be prepared for expensive prices, but they have a cute variety of items you…read morecan't find at other places! I really recommend their grab bags :) They do stuff the grab bags quite a bit! I attached a video of the items I got in my grab bag! So worth it. Please do more zillymonkey:,)) The lady who owns the place is super sweet.

Great service and selection! I went there for Christmas paper and they had a large selection of…read morecute prints with the bows and little tags that were super cute!

Popped in here today to see what all the fuss was about and absolutely loved this shop!! We were…read moreimmediately greeted by the friendliest staff who were happy to chat with us about all the fun cards that line the store wall. Planners, journals, diaries, note cards, candles, and, my favorites - Le Pens. Everything was displayed so beautifully and the store had such an open, airy feel. There was definitely something for everyone with prices on all spectrums. I bought myself the prettiest new journal and a couple fun cards for my friends. Will definitely come back on a day when I have more time for browsing.

You can be in this store without feeling how fast time is passing...I was here around an hour…read morewithout even notice i was there one hour. I cant tell enough about great customer service and unique products such as books, candles, sculptures, jewelries, decors and etc. everything in this store is collected very carefully and beautifully. I cant tell enough about the positive vibes that you feel in this store. Its very relaxing to walk and see all this gorgeous collections, read the books and decide which one you should get! Value wise is acceptable! Everything is has a price tag. There is no promotion going on! They have in different pricing range and definitely in my opinion its reasonable to pay their price point. There is also a big parking lot outside of the store. I love the paintings on the glass windows so before walking and enter the door look around.

Omg I love this store so much. Anytime I work in Costa Mesa, I stop by to get some crystals sage…read moreor Palo Santo. The price point is just so great and affordable. Everything inside is designed very great, with fantastic merchandise inside. I would highly recommend this store if you enjoy a local must see store. Also the staff was very kind and helped me find the crystals I needed :)

Pen Pals Stationery and Gift Shop is a cute Japanese-inspired stationery and gift shop located…read moreinside The LAB Anti-Mall in Costa Mesa. Recently Pen Pals Stationery and Gift Shop opened another location in Fountain Valley. [Parking]: The LAB Anti-Mall has a designated parking lot, but finding a spot can be hit-or-miss depending on what time you visit. [What to expect]: The shop is comprised of two vintage Airstreams with one Airstream focusing on stationery items (pens, Studio Ghibli-themed journals, and stickers) + greeting cards while the other focuses on plushies (including Sanrio characters), mini games, pins, greeting cards, etc. [Conclusion]: This is a really cute stationery shop to visit and definitely a worthwhile stop for stationery enthusiasts.

This store is very cute and it smells good inside. I was surprised it is very cool and not stuffy,…read moreeven on hot days. The staff is very nice and friendly. The store has a good selection of everything. We love the Miffy collections, the stickers and the plushies. The prices are very reasonable. I found the mirror photo op outside very cute and thoughtful of the owner. Many customers are so rush in and out and they totally missed this. Slow down, enjoy your time and take pictures :)

A treasure trove of gift items for your home. The entrance is really deceiving because one would…read morethink that the store is really small, but once you enter, it becomes an almost cavernous adventure from room to room finally arriving back at the entrance. We found some lovely gift items, from crockery to linens and other knick knacky stuff, I could've spent a lot more than I did, and it was really hard to control myself.

Absolutely love this beautiful gem of a store on Balboa Island. It's my first stop when visiting…read moreNewport. Love the ladies who own/run this gift shop. They have unique, one of a kind gifts that capture the essence of beach living. Love it!!!

They've done it again with limited edition items. I went back here again to get the 0.4 floatune…read moresky pens, and left with not only two of the 0.4 versions but with a cat-themed Delguard. I just love cats!

Mai Do is such a cozy but heavily busy Japanese stationery shop located inside a Mitsuwa; parking…read morehere is like the hunger games. On a busy Sunday afternoon, I found myself circling the parking lot for almost 30 minutes before getting lucky enough to get a tight cramp spot. The store is located to the left side of the super market. They had an assortment of pens, notebooks, and art supplies. I was able to get some goodies from here. Again, the store can be cramped, a little warm, and hectic, but you walk out with really good finds. I feel their price point is pretty reasonable, and their selection is great considering the size of the store. Staff is nice and seems helpful. Overall, cute Japanese stationery store to visit for all your stationery needs whether you're a seasoned artist or beginner. They have everything for everyone. My favorite was their journal selection, they had many good brands from Campus to Midori. I'm sure you will find something here.