Nice selection and exceptional customer service. Ron helped me out as I have zero fashion sense…read more Ty!!

Great product offering and price point for Central Arkansas that so many other stores have missed…read morethe mark on this. We may not have a Nordstrom's in Little Rock but I found out today it's my new favorite place to shop. I'd rather buy better quality clothes made from higher end fabrics and rewear them over and over than something half the price and get so much less utility out of the product. 5 star from my first impression.

My husband and I walked into an empty store staffed with multiple employees. Not one greeted us…read more Not one offered assistance. We browsed with clear intent to purchase for nearly 20 minutes and were treated as though we were invisible. What we did receive was surveillance. An employee followed us at a distance the entire time -- not to help, but to watch. Then a regular customer walked in. The transformation was immediate. Multiple employees rushed to greet him, addressed him as "Doctor," asked about his weekend plans, and provided the attentive, personalized service that had apparently been unavailable to us moments earlier. For context: my husband is also a physician. The difference? They didn't know that. Luxury retail isn't about recognizing certain titles or catering to familiar faces. It's about consistency, professionalism, and making every customer feel welcome. What we witnessed was selective hospitality -- enthusiastic deference for the "right" person, suspicion and indifference for the rest. That isn't upscale. It's exclusionary. We won't be returning, and we'll gladly spend our money at Mr. Wicks who understands respect should not be conditional.

Myron Yancy went above and beyond to make sure that my custom suit was fitted for me perfectly. If…read moreyou are looking for a great place to shop, ask for Myron!!!!

Let's discuss little shops that have a ton of amazing gifts, to outdoor items, and LGBT+ support! I…read moreabsolutely love this place! The shop owner was so friendly and kind after overhearing that I was from OOT. They suggested a few great places to visit while being in the area so I certainly bookmarked them and plan on visiting. They have a wide array of outdoor items from coolers, tumbers, to backpacks. What really drew me in was their selection of little knickknacks that were rite up my alley! I purchased a few items and walked out happy with my purchases! Fortunately they also have an online store so I can get whatever I wanted in store but had no room in my carry on bags!

What a cool shop. I was able to talk with one of the folks who work there and they said they try to…read morebuy local and US made, hence the Domestic Domestic. I could have easily spent an hour in there looking at the cards, the stickers, the games, the books, THE SOCKS, the bags. Next time I'm in Little Rock I will absolutely make sure I stop by. I ended up just purchasing some really cool stickers and some socks. I love the socks because they go up to a size 14, perfect for big feet.

Got the suit we needed and was helped by Amelia! Very helpful and friendly staff. They also had a…read more$25 off coupon for signing up for texts which was nice.

I love this store and the employees! I came in not quite knowing what I was looking for and was…read morehelped by Doug M. He spent over an hour measuring me, talking to me, and looking all over the store for what I needed. On top of that, the sales are absolutely amazing. I got a suit and 3 ties for $200! Super high quality clearance racks on just about everything. The best Dillards could do for just one suit was $399! IN PERSON customer service like you get here is a dying breed. I recommend this store 100%

My Dad and I visited Brooks Brothers today to find more items for him, particularly, a tie to match…read morehis Cole Haan shoes I just purchased. His birthday is coming up, so it was all about him. We were greeted by the staff upon entering. We walked around for a few minutes and couldn't find exactly what we were looking for, so we asked for assistance. The gentlemen who helped us was great. He was attentive, asked questions and suggested different items based on our needs. While he was looking, I looked at a few items for myself and found a beautiful navy cashmere jacket. Loved it! The young lady also helped me find a couple of different shirts to match my pale pink loafers I purchased for myself at Cole Haan. Our experience was wonderful and we will return.

We always get the best customer service and a great variety of well made men's clothing.read more

We have used Men's Warehouse on multiple occasions but typically for weddings where everything was…read morealready chosen for us and all we needed was measurements. This time we needed a suit for a gala and went it to get fitted, pick colors, etc. the "manager" at the time was a little unprofessional and made some mistakes with our tux. HOWEVER I took the suit back up there the following day and explained the errors and ERIN was beyond amazing and fixed everything to the best of her ability. She went above and beyond to make sure we had everything we needed and all mistakes were corrected. (FYI we found out the first employee was let go for similar instances). Everyone else in the store was friendly and hard at work. We have really enjoyed our experience working with them and Erin is your gal!!!

We were looking for a suit for a wedding we are attending. My husband was able to find what he…read moreneeded in the store with the help of the staff. They were very attentive and helped us find just what we were looking for.

First time visiting was very nice. I hate I can't remember my Sales person name but he was awesome.read more

I have bought a lot at this store when it was at the smaller location. But, since they moved a…read morestore over the customer service is awful. No one speaks to me. I'm not spending money at a store when no one even looks up.

I purchased a lovely dress. On the front of the page on website, it said permanently reduced…read more (nothing about final sale, see photo). I purchased the dress and saw that the confirmation said Final Sale, but then said $25 return .well which is it? I received the dress and it was beautiful but not a good fit. I went to return based on the confirmation I received but the computer said "Not Returnable" I called corporate and they told me sorry they are strict with returns, even though I sent them a photo saying there was a $25 return free. They then said they would have to get the issues fixed with their computer division, so they agreed this was a real confusion. I actually helped them by letting them know they needed to fix two issues. They still refused my return. The dress is in perfect condition. I found this whole interaction very one sided. It is absolutely clear they don't understand the value of a customer. Customer Service is definitely an issue with Dillards. They should have taken into consideration their mistakes and offered me a return. After all this I noticed the dress was extremely long. The description reads approx 62" but in reality it is 67" Dillards has an excuse which is one sided. The customer service department does not understand that they need to give in when there are errors. They will not admit to any fault. For this reason they lose my business and no doubt others. Approximate does not mean 5 inches! Epic fail Dillards.

I wouldn't order anything from Dillards. We purchased my daughter's prom dress from here, she lost…read moreweight and when we went to exchange, the size smaller in store was damaged. They told me they would use a gift card and order one for me online to be mailed to my home. The "new" dress I received has multiple damaged areas and we do not have time to go dress shopping for a 3rd time before prom. The best they would do is give a 20% discount ($69) back to a gift card since that was my form of payment even though I still have the original receipt. Disgraceful. Be aware that they resale damaged items!

Stopped by the store to pickup some new clothes before a business trip. The associate left the…read morestore locked to go run an errand. Me and the UPS driver were waiting for 15-20 minutes for the associate to come back. She proceeded to go inside and ignore both of us for another 15 minutes. Eventually the UPS driver and I got tired of it and left. Absolute abysmal management and I've shopped at multiple stores across the US for work travel.

My husband was needing new pants due to weight loss so we chose Casual Male. We were greeted with…read morea smile and greeting by Sheirra and had so much fun shopping with Sheirra's help. Plus she provided several styles and colors to choose from. It was definitely a successful, enjoyable shopping experience. Something that is rare since the COVID pandemic In other stores. Will definitely be shopping with Sheirra again!