I just left Barbara Jean on Cantrell, and unfortunately, I was disappointed with my experience…read more When I walked in, nobody greeted me or even acknowledged that I was there. I browsed around for a while to see if someone would eventually ask if I needed help, but no one did. There were two white women shopping in the store, and I noticed the employees were actively assisting them. I'm African American, and I was standing nearby browsing on my own. There was also another gentleman who was assisting one of the customers, and at no point did anyone step away for even a moment to acknowledge me or ask if I needed help. I understand employees may be helping other customers, but a simple "Hi, we'll be with you shortly" goes a long way. As a African American customer, being the only person in the store who wasn't acknowledged while white customers were being assisted made me uncomfortable and left me questioning why I was treated differently. I ultimately left without purchasing anything. Customer service and making every customer feel welcome matters, and unfortunately, I did not feel welcomed during my visit.

I just purchased a dress for an upcoming wedding. Let's just say I was in my workout clothes, no…read moremakeup, and a hat. Everyone was very helpful and courteous. I found a dress I loved! Excellent customer service.

This place has TERRIBLE customer service. I walked in on a Sunday and was literally the ONLY…read morecustomer in the store. I walked past the service counter located towards the front of the store where TWO employees were so self consumed in their cellphones, that I was never even greeted or even acknowledged. I'm from Nashville, TN where there is real southern hospitality and greetings are a standard when someone walks into a place of business. When a customer walks into an establishment, at least look up to acknowledge their existence! Anyway, besides the ridiculous first encounter I had with the two lovely ladies who were supposedly employees, they have a fantastic selection of boots. I ended up getting a pair despite such a distaste for the quality of service due to me falling in love with a pair of Ariats. Overall, Crossroads has a wonderful selection but poor customer service. I won't be back again.

Small, but nice selection of high quality boots and clothing. Great selection for women.read more

This is a cute shop with a variety of unique gift items. We were warmly welcomed by staff and…read moreprovided assistance if needed. The items were pricey but cute.

Cute little boutique in the heights. I love that they sell Lafco candles (favorite scent is…read morechampagne, then berry) They sell clothes, lotions, jewelry, and lots of cool little gifts. Great place to buy Christmas gifts. They also gift wrap. Ladies here are very helpful. There's a cute dog who usually sits in the corner too!

My husband and I walked into an empty store staffed with multiple employees. Not one greeted us…read more Not one offered assistance. We browsed with clear intent to purchase for nearly 20 minutes and were treated as though we were invisible. What we did receive was surveillance. An employee followed us at a distance the entire time -- not to help, but to watch. Then a regular customer walked in. The transformation was immediate. Multiple employees rushed to greet him, addressed him as "Doctor," asked about his weekend plans, and provided the attentive, personalized service that had apparently been unavailable to us moments earlier. For context: my husband is also a physician. The difference? They didn't know that. Luxury retail isn't about recognizing certain titles or catering to familiar faces. It's about consistency, professionalism, and making every customer feel welcome. What we witnessed was selective hospitality -- enthusiastic deference for the "right" person, suspicion and indifference for the rest. That isn't upscale. It's exclusionary. We won't be returning, and we'll gladly spend our money at Mr. Wicks who understands respect should not be conditional.

Myron Yancy went above and beyond to make sure that my custom suit was fitted for me perfectly. If…read moreyou are looking for a great place to shop, ask for Myron!!!!

My favorite place to shop in Little Rock! Fresh, contemporary designers and a fun, easy…read moreexperience. As a hoarder of Michael Stars tees; Beyond Cotton is my go-to place.

Great store! really Great customer service (Gabby is amazing). Mandy and the entire staff are…read moreattentive to your needs and really knows how to put outfits together. This is the premier place in town to find fine contemporary designers. My wife LOVES Wish (especially the blazers)clothing and you can't find anywhere else but here so I encourage you to check this place out.

Find things mostly with new tags. Always! They also have great markdowns! Shop local to your small…read moretown.

What a store! Just walking in the door is an experience. Decor for each holiday. It is just…read morefabulous, great quality, beautiful clothing, Brighton, jewelry, hobo handbags, a great shoe collection, A Spa and Salon and amazing quilting and fabric shop. It literally is a dream come true for women looking for a fun time out shopping to find something special for themselves or a gift!

After being completely ignored at the shop next door, my kids and I strolled in looking for gifts…read morefor my wife last week. From the moment we walked in, the staff was friendly and courteous. The owner, Robert Forsythe made a point to introduce himself and talk to us for a few minutes. He could not have been more pleasant. There is no way he would recognize me. I am not someone that should be known and honestly doubt I have been in his store since high school. We found a few items for my wife. The staff wrapped them and chatted with us until our items were ready. We were happy to give them our business. To point out how long Mr Forsythe has been providing quality service, I will relay a story I distinctly remember from my mom. I doubt he would remember the story but 30 years ago my mom was shopping for me before I went to college. I remember her coming in quite proud of her efforts. She had been struggling to find me ties for a new suit. She went in Forsythe's (different location back then). Mr Forsythe had helped her. She found several she liked but took particular interest in the tie he was wearing. As she was checking out, he took his tie off and gave it to her as an appreciation of her business. In my opinion, that is going beyond what is required or expected.

I am an extreme Boutique lover and this store is a gem. The owner and staff were sweet. I felt like…read moreI was their only customer which made me want to return. The clothing and accessories are second to none...beautiful & unique pieces and did I mention quality? Very well put together. Of course good quality will cost you, but you get what you pay for. The LORD Willing this will definitely be my 'go to' spot when I return to Little Rock. May I add that it is conveniently located next door to Delicious Temptations Restaurant (great breakfast spot) and a banking institution across the street. Visit and Enjoy!

My favorite place to shop in Little Rock! Fresh, contemporary designers and a fun, easy…read moreexperience. As a hoarder of Michael Stars tees; Beyond Cotton is my go-to place.