After updating my iMac to the most recent operating system I started having trouble with our…read moreinternet connection. As usual, Comcast was no help with diagnosing or resolving the issue. After way to much time on the phone with Comcast with no results, I contacted TeqOne. They came to our home the very next day and were able to quickly and easily diagnose and resolve the issue. While the tech was here he even did a system tuneup for us and now our Mac is running better than ever. I highly recommend TeqOne for your home or business computer servicing needs.

Great experience on Black Friday 2018!…read more We went to a WI. location first and waited over one hour (we even asked if they had apple watch we wanted) yes he reassured me they did. Well they DIDN'T! We called woodbury location and Alyassa answered the phone ( Very nice ). She did confirm she had 2 left and just ask for her when we get there! Alyassa and her team were very helpful and knowledgeable. Woodbury location is my new store! Thank you.

This is pretty typical for Verizon, you never answer your phone calls nor return emails or…read morevoicemails. I left you a voicemail including my landline number. Which you never responded to. Pretty typical... And my husband also called and left a message with no response from you, again very typical! I've gone to the atternity general, bbb, yelp and news stations. Reporting the mistreatment and horrible customer service from Verizon. And I'll keep going and reporting Verizon. I also have my own atternity who will be addressing this case as well. I'm not going to stop! I'll keep reporting Verizon to anyone and everyone! Getting the word out on how awful Verizon is! This will get dealt with and addressed one way or another! Nearly 5 months without a fully functioning phone is not acceptable!

I get the vitriol against Comcast/xfinity, the company itself, as am sure we've all had bad…read moreexperiences with them as their customer service is ranked #1 worst in the nation. But this review is based on customer service for this location that I got on a Saturday afternoon. The location is located in a busy strip with multiple other businesses, so parking can be a bit tricky but it's available. Looks like they revamped/remodeled inside as the store now is brightly lit instead of the dark and dingy look they had before. The service desk staff was friendly and there were 5-6 associates there so I was promptly attended to as soon as I walked through the doors. My entire transaction took maybe 5ish minutes at most and I was out of there. Maybe you just have to catch them at the right time or something but I had a overall great customer service experience at this location.

The store is worthless. After over an hour they gave me a phone number to call tech support... why…read morehave a store if they can't fix account issues?

Billing is a nightmare. Can't get any replies either by phone or by letters I have written…read more Looking for another service right now and will be rid of CenturyLink.

8/23/2025 requested fiber optic internet upgrade…read more Interaction with online rep (I have full transcript): [REP]: I have great news for you! You qualify for 100mbps for $55.00 per month. This gets you the speed you need today for and for any devices you add in the future. Let's get the faster Internet ordered today. Ok? [ME]: Is that fiber optic? [REP]: Yes 100 Mbps is fiber optic. ---- [REP]: We make it easy to enjoy your Internet connection with our premium, all-in- one modem and router, specially selected for our network, that always includes in-home WiFi. You can lease this WiFi modem for only $15.00 per month or you can purchase for $200.00, which option do you prefer? [ME]: If the availability for a fiber optic speed upgrade comes, will this modem need to be replaced again? Or is this one capable of the 500 or 900 speeds? [REP]: It will be compatible for the any speed of optic fiber. ---- [ME]: Sounds good. Will I get an advance notice window before they arrive to install? [REP]: Okay, the tech will reach you 30 minutes prior to their coming or when they will be on the way. Paid $200 for modem due to promise of fiber optic speed and future fiber speed upgrades. Monthly payment increased $15/month for new fiber speed. Did not receive fiber internet. Not even available in my area and never will be by CenturyLink according to technician and confirmed by AT&T rep. Requested supervisor refund modem cost and/or revert to prior monthly rate. Was called a liar about speaking to a different rep who offered some attempts to waive costs before wanting to speak with supervisor to make them aware of initial misrepresentation. Despite full transcript of the company falsely selling me a product that they did not deliver and additional products based on that lie, the supervisor blamed me for not reading the fine print despite being directly told by employee something else entirely. Scam tactics, do not trust this scummy company.

Great speeds and excellent customer service. Can't recommend highly enough over other services.read more

From the owner: Fiber Internet Service Providerread more

Cody was amazing in answering all of our questions regarding our internet services. He gave us his…read morebest recommendations to help us with band speed. Highly recommend calling this company and ask for Cody! Amazing! Thanks again

Barb was fantastic with helping me select a service and plan for myself. She made it easy to…read moreunderstand all my options and pick the one best for my needs. I knew going to her would be the best option since I manage a resident building in St. Paul. Barb has gone above and beyond for our new residents and finding them the best deals! I highly recommend going to her first rather than doing the comparison shopping on your own, it's so worth it!

I went to this Verizon store to change cell phone carriers, combine accounts with my roommate, and…read moreupgrade phones. The store was busy when we arrived and as soon as we walked in the door, someone took my name to "sign us in" and told us someone would be able to help us soon. We waited only a few minutes before being helped by Joe. Joe was fantastic. He was friendly, courteous, patient, knowledgeable about plan options and what would work best for our needs. He was a real champ in helping up combine our AT&T accounts into one Verizon account, and import our old phone numbers. It didn't hurt that he was versed in Harry Potter and knew his wife is a Hufflepuff :-) I'm giving the store four stars instead of five because 1) Their accessory options for their Samsung phones was not especially impressive, and 2) I literally have spent less time buying a car than getting this account set up and phones purchased. That was more due to the Verizon person on the phone getting accounts and phone number transferred, so it is arguably not fair to ding the store a star for that, but I am basing my review on the whole experience. Over all, it was a positive experience. I would certainly return to this store in the future.

The worst liars and swindlers you'll ever meet! Their promotions are an absolute awful lie, just…read moreto make you switch phone plans and play FULL price for a new phone. Never got the promo, they will LIE and keep telling you it will be applied every time you call. Do not trust this company or this store! Beyond horrible service!

Service was fine. But when needing to move houses, they didn't cancel my account for an additional…read moremonth, then badgered me until paying the final amount for a month of service in a house in which I did not live.

No service in Woodbury, no people to provide updates, no valid information on when internet will…read morereturn. Internet has been down for 24 hours. Yesterday the CenturyLink robots said service was being worked on and would return by 10pm. At 10:01 the robots said service would return by 2pm today August 7. Very poor service, Comcast is starting to look good again.

The internet speeds are really good as promised. You wouldn't get such good speeds for this price…read more The 2 stars are just due to reliability. This is August and already this is the 4 day this year where we haven't had internet for whole 24 hours. Outages impact whole apartment complexes and not just 1 home. With Covid and WFH, this wasn't expected. I would pay a few $ more for more reliable connection.

Okay, so I agree at first that they are a pretty good deal but after using them for a while and…read moreespecially their customer service, I mean, between them and comcrap, it is crap A or crap B. I had been using them for almost 5 years and then one day I got a complaint that said I was "attacking other computers". Now I am a computer and programmer but I am also highly ethical about it and find hacking for malicious purposes utterly reprehensible. So after the accusation I searched my network top to bottom, checked for malicious programming, rootkits, Trojans whatever and found nothing. So I thought nothing of it but I became suspicious about it. Then I started using a vpn and I got another complaint, this was a dmca. I thought this odd that they were able to tie a dmca to my ip when I am using a vpn and not downloading things. So I went on, tightened security, checked all computers and did a reformat of every computer well then I got another apparently. They did not notify me, they just cut my service off at home. The first communication from them was that they cut off my service after I was forced to contact them. They said I had to call in to talk to them. Next they locked my account so I could not remove my credit card number so they could continue to charge my cc while not giving me service. So then I called in angry. The first guy said I had to talk to customer service and he would put me on hold and transfer. 30 minutes later no one so I hung up. Called in again, this time the phones are unable to transfer me but someone would call back....they never did. Then I called in later, this time they cut me off because I went to a website they did not approve of so they cut me off and I was supposed to get called back and again they did not...and still they have no problem charging my credit card. Even worse now, they have changed their story 5 times about why they cut off my service. They will not give me service nor will they give me my money back nor will they stop charging my credit card so yeah...crap A or crap B!

I've been really pleased with CenturyLink. I have had their service for two months so far…read more I moved into a new apartment in Bloomington which had a CenturyLink modem pre-installed. This was a fiber-to-the-home connection, complete with a fiber optic cable I could actually look at in the closet. When I activated the service, which was really quick and easy, I got about 50 Megabits per second over the modem's built in wi-fi router. When I wired my laptop directly to the switch, however, I easily got the rated 500 Mbps I was paying for in an online speedtest. Don't use the built-in wifi router. I purchased high quality Unifi equipment, and I easily get 4x faster speeds than I did when I only had the built-in wifi access point.

I had Century Link internet for 2 years because I had no other options in my area. The signal…read morequality was terrible, often had to use my phone data instead as it was down frequently. I called to cancel my service when I finally had another option and it is nearly impossible to get a human on the phone. After hours of arguing with their chat bot I finally got a human who promised me they would stop further bills. A week later I got an email saying they were charging my account. I went through the drama of getting customer service again and they assured me I would not be billed. The next day I had $83.43 removed from my bank account for a service I no longer have access to as I long ago returned the modem. Now they are saying I can't cancel "mid billing cycle" and they won't refund the mon of service I don't even have access to. Bunch of liars.