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    The Reliable Roof

    3.2 (244 reviews)
    Closed 8:00 am - 2:00 pm

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    Ming H.

    This review is based upon the first and initial phone encounter with these guys. Once they have your number, they will robo call you incessantly every 4 hours indefinitely, no voice message, they do not get the picture. It's to the liking of telemarketers and the only way to stop the robo calls is to mark their number as spam. I would say the last time I've felt this way is at a car stealership. In this case, it's a roof stealership. Based upon these sales and marketing tactics, I will not be hiring these guys as they will use the same method of harassment to coerce you into doing something you do not want to. I feel sorry for those other one star 48 reviews that they had to experienced from this business. That and all the cases filed at the BBB. No thanks.

    BUYER BEWARE.. THIS IS NOT A LICENSED AIR CONDITIONING COMPANY. THEY ARE ROOFERS ONLY AND YELP ALLOWS THEM TO FRAUDULENTLY ADVERTISE.
    Ricco V.

    I requested quotes fro. Yelp for air conditioning repair and this company messaged me. I asked them some questions and their price was fair.. but the I saw the other reviews.. when I asked them for HVAC License they said they didn't need one. They dont have one! Fraud company advertising as contractors

    1/5/21

    I took my words back - My roof was never fixed by them and kept leaking for three years in a row. Their strategy is to come to work on your roof after the raining season and ask you to write good reviews on yelp. Then when it comes to the next raining season the roof is still broken. See the following timeline and photos so you all know they should really be called UNRELIABLE ROOF! 12/21/19 - we signed a $15,000 contract with them to install a new roof. 1/31/20 - initial work completed, payment was made. 4/25/20 - they reached out asking me to leave a review and I did. 1/5/21 - First real test when it was raining - we realized they didn't fix my roof (saw photos below). They sent someone over and claim it was a mistake which they fixed. 12/28/21 - my roof was leaking again and they came over the second time. Similarly, they claim it was a small issue and shouldn't be a problem any more. 12/31/22 - my roof is leaking the third time. VERY DISAPPOINTED and I am contacting them now.

    Trash they left me
    Claudia A.

    If you want quality work done within a reasonable amount of time, without having to micromanage, I suggest you take your business elsewhere. This company isn't worth the stress. They don't care about the customers after they lock you in a contract. I have been working with Harry the project manager to fix my roof and it has been a nightmare. When I first agreed to have the work done I was told the project would take 7-10 days. "We have the man power" Well, we are going into week four and the project still isn't complete. I've been having to call constantly to get someone to come out and do the work. I was given an array of excuses as to why the guys weren't showing up. From, "they are working on other projects" to "the guys couldn't be there because someone was having a baby." When I called the main office manager to get answers, I was told that the workers were at my house but I was standing at home and there was no one there. Nothing but lies. The workers were negligent and left a bunch of loose nails all over my driveway. But the worst part about it all is the pile of trash they left in front of my house for weeks now. Patty, the manager didn't care about me as a customer. I was told on 3 separate occasions that she would call me back but never did. I would not recommend this company to anyone.

    Before...
    Barbie C.

    Nothing but 5 stars! From beginning to end, this was one of the easiest projects that I've had done to my home. Kabo and his crew were always on time and very professional. They paid close attention to detail... I have a pool in my backyard and they took the time to tarp over it even though I had a pool cover on it. They cleaned up every day when they left and I never worried about nails or anything left in my yard. I never felt like I was going at this alone. If I had questions or concerns, day or night, Kabo was right there to answer everything. The roof came out better than I could've ever imagined! I can honestly say I would highly recommend Kabo and his company for any projects you (or I!) may have going forward. I'm SO glad I chose Reliable over the other 3 companies.

    Call after call
    Stephanie T.

    We sent through for an estimate but were told there's a $2500 minimum so we went with another company.. Then, an employee Brad has called 3 or 4 times everyday, average of 3 times a day. My husband blocked his calls because of this, irs been going on for a month now, at this point, it seems like harassment! Be careful who gets your number!

    This is one of many holes left on my roof after Reliable Roofing Company

    This company ripped me off!!!! Never ever hire these people. I was lied to and the work was not completed. My satelite dish was stole and gutters were never done. Very upset. I'm still grieving the loss of my Mother and after 6 hours of being told and manipulated by Danny to get work done, I broke. Now I'm a victim of their scam. To scam seniors out of their money. I was charged 3 times for not having a roof completed !

    Attic vacuumed, sterilized and old insulation removed.
    Stacy Y.

    I was very happy with Reliable Roof's customer service and quality of work. Our Project Manager, Sunny, was very responsive, courteous and informative. Once we agreed of what needed to be done (roof replacement, attic cleanup and sterilization, insulation, and gutter replacement), Sunny gave us a schedule that we agreed on and it went like clock work. The project started on a Tuesday morning at 8:00am and the attic cleanup, insulation installation, and roof replacement were all completed by 5pm, Friday... just in time before the weekend rain. The only thing is that our gutters were not installed until the following Monday. But overall we are very happy with our new roof, clean attic with new insulation and new gutters!!! Also, Sunny brought us an assortment of sweet surprises from Krispy Kreme on the first morning of the project!!! Very professional and caring towards the customer!!!

    Phillip G.

    I called reliable roofing to come fix my roof and Don and Greg, much to my surprise, provided me with a very low cost and reasonable fix for my repair. They did not even charge me for the advice, work, and even gave me a roofing tool to fix the problem myself. Highly ethical company and will use them when I am ready to change my entire roof out in a few years. Thank you Don and Greg and Reliable and see you soon!

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    Page 1 of 7

    Ask the Community - The Reliable Roof

    Review Highlights - The Reliable Roof

    I spent more than I initially budgeted for but after some haggling (Greg went to bat for me), I was pleased.

    Mentioned in 23 reviews

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