Exactly what other reviews said about hit or miss. They didn't listen to "leave the top long". Seconds later, my poor nephew got a q-tip buzz! Couldn't even fix it to a sharp high and tight because there was no more hair... read more

They do not care here. Won't listen to what you ask for. Won't blend your fade. And will have you in and out of the chair in five minutes and charge you 20. read more

Been getting my hair cut here for over 22 years. Fast and efficient, they mostly focus on giving (superb) military regulation cuts, but over the years I've seen them give much more main stream cuts to civilians. Staff is friendly and welcoming. Prices reasonable. Highly recommended. read more

This place was amazing today!! So patient with a two year old! first went to the place to the left of Safeway and had a really bad experience and a bad haircut; I didn't even want to deal with at anymore so we walked down to this place and my sons hair looks 10x better than mine and she dealt with him screaming bloody murder and moving around the ENTIRE time; she was so patient and didn't make us feel like a nuisance; found my new spot read more

Just don't, I've been given way better hair cuts at home, I have an Afro hair style I needed cut and shaped, I asked if they know how to cut my type of hair well and said yes, I've been to places where they were honest, said no, then I had them still try and they did MILES better. I didn't get her name but it was a younger Vietnamese lady, communicating was difficult. 30$ for a haircut and it was uneven and square shaped, they also shaped my facial hair into a square, rather than round as I had asked for both. I walked out looking like a shitty drawing of a cartoon character made by a child. Had to go to another barber after to get it corrected read more

I gave this place benefit of the doubt last couple times and this time sealed the deal. Not coming back.. read more

The Regulation - Barbers Near Me - Kailua, Hawaii

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31May2016 (update): Sitting here right now and I wish Mike was still here. Just received the worst possible customer service to my 4 year old son and myself from Vy!!!! For one reason or another you may not want me to be your customer but at least smile if ur not going to say hello and don't hit the seat for my son to sit like he's a damn dog! He's four, you could at least say hello to him if you're going to completely ignore me after I watched you smile and handle your previous customer as they paid you and left. Even after Vy hit the seat for my son to sit like he's supposed to know what that means, I went out of my way to speak and said "hello, how are you?" and it took every bit of energy for her to respond. Smh, I'm so irate right now. I've not received this level of customer service in some time. Lastly, as I watch she's not cutting his hair the way I asked, this is not an assembly line. Where are the quality barbers/barbershops located??? Save for one other barber here, I'll never patronize this place again. I'm his new customer. Adding since I have left, I watched Vy (I'm assuming she was upset she had to cut my sons hair) she turned him around so vigorously in her chair that his head and upper body moved when she turned him. I approached the male owner after I paid by saying "excuse me sir, are you the owner?" And proceeded to explain why I didn't tip Vy and preceding that statement with the fact that I always tip and was going onto explain how rude she was, this ended up in my four year old son watching BOTH of them yell at me in front of my son, their staff, and all of their customers, making statements such as "don't come back" "we don't need your chump change" "we're wealthy, we don't need your business", I could go on. I am leaving other details out for the sake of space, but, needless to say (again) I won't be back. read more

0 star business. Only use them if you're in a rush for a haircut. It's clearly a throughput model that doesn't care about its customers. Second chair on the left (guy with glasses) did not listen when he asked what I wanted and was on the phone the entire cut. He then gave an attitude when I repeated what I originally requested. It's a shame that places like this exist. read more

If I could give it a zero star I could. My boyfriend asked for 1/2 off the top, and a medium fade. THE LADY CUT OFF AT LEAST 3 INCHES OFF AND NOW HE HAS A BUZZ CUT!!! Do NOT ever go there. read more

Asked for a mid fade. I got the mid fade but she cut about 2 inches of the top as-well. The top is uneven as well.

I love this place!!! It's My husbands favorite spot and they are all so nice when I come with him so I love to come and visit.. now I bring my son too! Plus my kids love the lollipops read more

only good if your in a rush, I told them what I wanted and they just did what they wanted and ruined my hair, don't go here

The Regulation is the place to check out. Its located at Aikahi Park Shopping Center, across from Burger King. I usually go to either Vy or Tuan. There super friendly and make sure to ask multiple times before cutting. They take there time and make sure you are very happy before you leave. The con is that it tends to get really busy on the weekends. That's why I go during the weekdays lol read more

Be careful here. When you pay make sure to ask for a receipt!!!! so you can see how much you really tip. Case and point. After my haircut I told the barber (male wear glasses old guy) that I want to put a 3 dollar tip. Just check today that 15.70 is withdraw. (Picture below) I fall under the military price range. Which is 9 to 11 dollars. Even tho it's not much, it's really the principle. So make sure to get a receipt when you pay. I know I'm not the only one here who encountered this problem... read more

The Regulation - Barbers Near Me - Kailua, Hawaii

Honestly just a gamble which barber you get. Some of them give really good haircuts and are polite but the rest seem like they honestly don't care at all how it turns out and just speed through it. read more

Terrible hair cut the lady In gave me the new guy and he didn't understand me but i came out of there looking like I going to boot camp I was kinda pissed but I gave the guy 20 and told him to keep the change because I never like have him look stupid in front of all the other barbers but I'm never going back to that place!!! Also they don't require face mask read more

I have gotten haircuts here many times but there is this one lady who can't cut hair for shit and she fucked up my fade one side is way higher than the other and it is very noticeable I need this lady to be fired like right now she can't cut hair at all it's the Asian lady in the back with curly brown hair pretty old looking she needs to be fired read more

My husband (Half black half white super picky about his hair because he's a pretty man) and I just arrived on the island and asked around for the best barber shop, some place that had someone who could do a great line up and keep my husband lookin super fresh at a great price. We were told to check this place out and from that first cut a month ago, he hasn't gone anywhere since! He waits for Mrs. Vy and even though her chair is usually full, shes worth the wait. I swear she can cut hair with her eyes closed, plus shes super fast, super friendly and hair is their life! Love it! My husbands hair has never looked so good, and for $15 its a steal! Thanks Mrs. Vy for always making my baby look so fly! Tips: If you're looking for it while driving/in the area its in front of Burger king and if you're facing safeway its on the right, right next to (on the left) of the L&L! read more

I frequent this establishment when I spend my time in Hawai'i. It's always a delight to talk to the owner & his wife. Experiences vary between customers and their ratings, so take it with a grain of salt. Never had a bad cut here, and would never make a complaint anyway. Hair will always grow back. read more

I drive up from Honolulu, every weekend to get my haircut at 'The Regulation'. It is one of the few places on island that can fade hair if you're a African American male. All barbers are very good! I recommend this place to all. Its worth the trip up to Kailua. read more

Place gives clean cuts what can i say. I prefer some of the barbers over others on level of experience. I never leave this place unsatisfied nice clean haircut almost everytime. "shout out to mike and vy" keep doing it cause its workin.. read more

This barber shop is very inconsistent with their haircuts. They lack basic hair cutting skills for example: making sure your hair is the same length on each side. The barber which was a Asian male smelled of cigarettes and didn't even listen to my haircut request. I asked for a medium reg with alittle off the top. I will never go here again and suggest that if you don't want your hair messed up by these amateur barbers you don't go also. read more

I had been a marine with 1/3 stationed on MCBH for six years. I've never gotten a worse haircut than I received at the regulation. The lady who cut my hair went about it like I was wasting her time, and finished in about two minutes. For all marines reading this, it was like getting a haircut in boot camp. Then when I asked her why she was in such a rush, she proceeded to start yelling at me and told me to get my haircut elsewhere if I did not like it. I highly encourage not giving business to The Regulation. Instead, go to the Aikahi Barbershop over by Navy Fed. read more

Dont waste your money. Went there for a trim and a fade, they practically shaved my head. Worst hair cut i have ever received. I will never spend money here again. read more

The Asian dude messed me up. I can't believe I paid. And even have him a tip. Never coming here again.

I accidentally post this on your page after reading your review on Harveys barber shop LOL.

I usually go to A-1, where I get a decent cheap cut. The day I went here, I had just finished taking my cans to recycling and didn't feel like driving across Kailua for a haircut, so I gave this place a shot. Like most cheap barbers in Kailua, there were mostly Marines or retirees there, and there was little to no wait for a seat. I got a guy who asked me what I wanted and I replied "A business cut", which is shorthand for a clean cut with enough along the tops and sides to easily style. He immediately grabs the vacuum hose and starts shearing me like mad. He had headphones in the entire time, and didn't make conversation (which is something I don't mind), however during the time he was shaving me with a straight razor, he paused for two minutes to take a cell phone call, and then *continued* shaving me while talking on his cell phone. It was a bit nerve-wracking and it felt a bit like lousy service. Then when he finishes, I see that my long hair, which I merely wanted clean and stylable has been turned into a Marine officer's cut, with all my cowlicks very apparent and much too short for even the strongest pomade to work with. I was so shell-shocked I tipped the guy and didn't even realize how badly he had fudged my hair until the next day. This place is good if you're a Marine, otherwise look elsewhere. read more

This was absolutely the worst haircut I have ever had; they butchered my hair because the Vietnamese woman spoke the most rudamentary English, and can not understand simplest of fractions. I asked for 1/4 inch of and they took off around 2 inches of hair. There is no hair left for me to style myself. Overall, do not go here if you don't want them to give you a buzz cut or you understand and can speak Vietnamese. read more

The lady just rushed, she was rude and rough no pride in her work just didn't care over all I Wlll NEVER go there again. I got to go find a real barber shop to fix this poor job she did. read more

My family needed last min cuts. They were fast and really good with clean fades!! All 3 of my family members went to 3 different barbers and all of them were equally as good. Would highly recommend! read more

I found this gem 15 years ago at their old location (same building, but backside). I was ecstatic when I found they were still in business when I came back on island. Owners are great people and employ fast and efficient barbers who do a great military regulation haircut, every time. No matter the hair type, they get it right. Highly recommended. read more

This place is very clean. Service is great. The lady even offered me water or juice which I thought was awesome. The price over the phone and after service was $25 more which was misleading. read more

I waited less than 10 minutes for my turn. I showed the barber (Adam) a picture of the haircut I wanted and it came out perfect. I will definitely be going back. read more

Both Mike and owner Tuan are great barbers. Very similar to what I had on the mainland. The price is great and the service is fantastic. Thanks for the tight fades fellas. read more

I take my two sons (8 and 6) and two year old daughter here on a regular basis. The service is always quick and everyone is very friendly. They are patient with the kids and listen to how they are asking them to cut their hair. I also get my hair cut here and have never had a bad hair cut. We've been loyal customers since July 2010. read more

Spouse took our son there to get a haircut and the owners wife did not acknowledge us for several minutes. When we addressed it with the owner, stating that we have been here there before, to correct the poor customer service, he yelled at her in front of all the customers, telling us that they do not need her money and to go somewhere else. My son is 4, and understands everything. The owner also went on to tell her that they are not under the government and they are a private business. She is a Naval officer, very kind and giving. She was so upset that she cried regarding the experience. DO NOT support this company. They are rude and have no respect for service members. I recommended she file an official complaint, especially yelling at her in front of my little boy read more

My Personal Opinion/Review. To be honest, this place sucks. It has become just like the other barbers. If there's a line, you have to wait and when they cut your hair, they will take 5 mins max. They don't give a Fck what haircut you want, they will cut what they want to cut and always expect a tip. When I go there, I have to be very specific with my haircut. They only have one job and it's to cut hair, yet they still manage to Fck it up. The last time I went there, I told them to cut it low, knowing they always cut it high, I figured it would still be decent. There's a difference between a taper, low, medium, and high. When I asked for a taper I got a high, I was so Fking pissed but managed to keep calm, I told the lady, that's not what I asked for. She replies: "I know, but I have cut many people's hair and this is good" WTF!!!! There's a reason why I pay for a haircut and they get away with it, because costumers don't say Sh!t. Anyhow, when she was done, she still had the nerved to give me the little mirror. (I'm just like, really Btch?) I had it with most of the Barbers in that Plaza, not only that they Fck up your haircut, they talk mad sh!t in their language. Anyhow, I told her that's not what I asked and I was told to pay for it. When I refuse to pay for it, they wanted to call the cops on me. In the end, I ended up paying for it, since a fcking Staff POG was trying to hold me there(that's why we don't like most POG's). Thank God I didn't lose my mind. As I was leaving the place, I was given a card with 5 stamps, and I was told that my at my 10 stamp, i would get a free haircut. (1 stamp for every haircut) Anyhow, I ended up shaving my head than looking like a dumb@ss. Than again that's my personal experience. I am sure, I am not the only one til this day. Makes me wonder if they are even legit barbers or if they are just been hooked up with a job. I haven't been back to that place nor my buddies that were there with me at that time. If you are Staff POG that's probably your place. (fcking d!ck) Either way, you can go to any barber you want. I just wanted to shared how they really are and incompetent with haircuts, even though that's their job. Btw, the price is around $10.50 to $11.00. read more

The only real pro to this place is the fact that the haircuts are decent quality and fast and cheap. However, I would like to mention that I got ringworm on my head after coming in to get a haircut and I haven't been here since. read more

Everyone in here is extremely rude. My husband went to get his weekly haircut and told the lady that he wanted a low fade, in which she proceeded to give him a high fade (my husband is very picky about how his hair is cut). When my husband was upset about how she cut his hair she proceeded to yell at him and said that he asked for a high fade in which he said that he had asked for a low. On top of giving him a haircut that he didn't want, the fade and his lineup were horrible. I could have done better and I don't know how to use a pair of clippers. She then yelled at him "if you don't like my work then don't pay me", which he did not. About a month later, we returned because we weren't able to make it to another barber during the day and this shop is the only one open late, and as soon as we walked in the asian guy with glasses was rude. He walked up to both of us and said "never coming back. Huh." I've never experienced such horrible service. Please do not go here, you will have a horrible experience. A lot of the girls here are rude and the guy with the glasses is even ruder. He expects a tip when he does a horrible job and then mugs you if you dont tip him. Wish i could give them zero stars. read more

Always do an amazing job on my husband and son. Super friendly and never have to wait long.