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    The Quilters Studio

    3.5 (62 reviews)
    ModerateFabric Stores
    Closed 10:00 am - 6:00 pm

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    Sean A.

    The owner of this store, Kathye, is incredibly rude. I had a horrible experience with her last year. To make a long story short, she misrepresented one of her floor model sewing machines as being only a year old. After I bought it, I found out it was actually three years old. She refused to apologize, take responsibility for giving me incorrect information, or honor a legitimate return. Instead in her email response to me she insulted me and side-stepped my concerns. I purchased the machine during the Sewing & Quilting Expo in Fredericksburg in September 2020. Kathye was there with two reps from Janome. She interrupted me, was rude, and attempted to manipulate me into thinking she was doing me a favor. The worst and most telling incident occurred after I remembered that another store employee told me that the first annual service for any machine purchased was free of charge. I asked Kathye about this, and in a curt and impatient tone, she immediately responded, "No, definitely not. That's not included in the price." However, later on, Kathye stepped away to speak with someone else, and one of the Janome reps pulled me aside. He said in a low voice, clearly not wanting Kathye to hear him, "I don't know why she said that earlier about the first annual service. It should be included in the price." He then handed me his card and told me to call him if I had any trouble getting the service for free. The fact that he wouldn't speak up in front of her clearly indicates that others perceive her to be a bully as well. Also, at the Expo she quoted me one price for a brand new machine, but then when I emailed her to return the floor model and instead purchase a new machine, she insisted the price was higher. Finally, in her email she claimed at the Expo she offered to look up the age of the machine for me, but in reality, she did no such thing. She simply said it was about a year old. Thankfully, I received a refund after going back to the store multiple times, and then finally just leaving the floor model machine at the store and refusing to take it with me. Kathye never apologized to me at any point. After this incident, I was talking with an experienced local quilter about shopping for a machine. When she found out I live in Fairfax City, not knowing that I had already had a bad experience at The Quilter's Studio, she strongly cautioned me against shopping there. She told me the owner has a bad reputation for being unhelpful, rude, and discourteous. I highly recommend you shop elsewhere, especially for a sewing machine. It's not worth your time and hard-earned money.

    The beautiful fabrics I brought home with me

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    29 days ago

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    2 months ago

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    1 year ago

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    2 years ago

    A wonderful selection of fabric and other sewing notions. Friendly staff. Bright open store with huge classroom in the back!

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    1 year ago

    Wonderful people - knowledgeable and very helpful. Great selections of fabrics, notions, sewing machines and classes.

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    4 years ago

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    5 years ago

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    2 years ago

    Beautiful shop. Huge selection of fabric. Everyone who worked there was lovely and super friendly.

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    Page 1 of 2

    Ask the Community - The Quilters Studio

    Review Highlights - The Quilters Studio

    I was very excited to find a quilt shop that carries a lot of Moda Fabrics by the bolt and in pre-cuts.

    Mentioned in 2 reviews

    Read more highlights

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    3.0(4 reviews)
    2.9 mi

    Highly recommend this business! 1. Buni (our designer)…read morewas amazing! She is patient, talented, passionate, and dedicated to her work. She helped guide us on the type, color, style of our new drapes and our new pillows, and then pulled everything together with some beautiful hardware. We are so pleased with how both of our rooms look! 2. Hassan (our installer) is also patient, talented, and dedicated to his work! He too helped guide us on the width/dimensions of our drapery and then returned to install them to perfection. He is like the cherry on top -- he took the time to measure and install our drapes to the exact specification to match the feel and vibe of the room(s)! 3. Imauri (project coordinator) kept us informed when each step of our project was completed, and helped keep things running smoothly and on schedule. We could not have asked for a better experience! Thank you to all of you!

    I had an in-home consultation and with the designer's recommendations I selected 8 pillows to tie…read moretogether our primary bedroom and adjoining sitting room. When the pillows came in, I picked them up at the store and placed them in the 2 rooms. It was immediately apparent that the fabric selected did not match my existing decor. I reached out to the store and the designer who helped me had already moved on so I explained the situation to the store manager who made an appointment to come to my home and assess the situation. Upon seeing the pillows in the rooms she agreed that the fabric color was wrong and the sizing of the pillows for the chairs was too large. She went back to the store and ordered additional samples for me to consider. Once I received them and tried them out the room it was clear to me that those samples wouldn't work either. I emailed the manager and explained that the new samples weren't going to work asking if anything else could be done to help me. I never heard back from her. I sent a follow up email and never heard back from her at all. I understand that the pillows were custom made for me and that more than likely I wouldn't be able to return them, but I was making my decision based on their designer's recommendation which was clearly wrong. It really bothered me that I never heard back from the store manager, so I took it one step further and sent an email to the customer service department. It has been over a month and I have yet to hear anything from them. I have been a customer of Calico for over 18 years and this is how it ends. I would be very careful if you are considering using this company. While that would not have been my opinion previously things have definitely changed and the talent of the designers and the customer service has decreased significantly.

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    Masterworks Window Fashions & Design - With bright colors in the toy collection, antique pinball machine, rugs, and other furnishings, a quieter drapery fabric provides privacy.

    Masterworks Window Fashions & Design

    5.0(4 reviews)
    2.6 mi

    Linda is AWESOME. We received a referral to Linda from our neighbor who had just engaged her to…read moreselect colors for their house. We hired Linda in similar fashion. Let me describe the services provided and why it was awesome. We were in the midst of redecorating and had several rooms that we were planning to repaint. Linda had a fixed price for a set number of rooms that we thought was very reasonable to begin with. We were really expecting her to stop by, take a look at our house, understand our needs and provide recommendations. But, oh...she did so much more. Linda spent 7 hours with us! For each space that we consulted her on, she asked us to describe usage, provided recommendations, then held up color swatches on the walls so we could see what the color would look like in bright light and shadows and further gave us decor tips. We did not just pick colors, we felt confident in our choices. As I think back to our initial experience when we moved in, we liked a lot of color and picked some bold colors throughout pretty randomly. Unfortunately, less than 4 years later we are re-painting so many areas because the color seems overbearing or did not really work. If we had used Linda's services right at the start, we wouldn't be repainting so soon so we would have saved money! In the end, we have picked shades of a similar color but as Linda explained, there is a rhythm to this, as you move from active areas to areas where light fades and gets bright, you see a consistency and can also change moods somewhat. Again, YMMV, but all-in-all, I don't think anyone will be dissatisfied with Linda...she goes out of her way to please...she need not have spent 7 hours with us and we think that the decor tips she provided are strong. Her work ethic and enthusiasm was excellent...we almost could not keep up with her even after 7 hours. 10/10 for her service and enthusiasm.

    Linda os a great professional and does quality control. She takes great pride in what she does and…read moreshe respects your decisions. Communication is excellent and she will work through issues with the client to a mutuel satisfaction. She helped us with color scheme and window treatments and I could not be happier.

    Photos
    Masterworks Window Fashions & Design - This award-winning Balloon Valance was designed to complement the Kitchen's backsplash tile, and the client's Italian plate collection.

    This award-winning Balloon Valance was designed to complement the Kitchen's backsplash tile, and the client's Italian plate collection.

    Masterworks Window Fashions & Design
    Masterworks Window Fashions & Design

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    The Quilters Studio - fabricstores - Updated May 2026

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