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    The Puppy Place

    2.8 (39 reviews)

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    This is our puppy before he passed away while getting the plasma transfusion

    My fiancé and I bought a husky from here 4days ago little did we know he was infected with parvo when we bought him. We have a written statement from our vet stating that parvo lasts for a week before showing signs, we brought this up to the owners and they couldn't care less they gave us a refund on the pup but had nothing to say other wise. Today our baby passed away and the only thing we heard from them was sorry for ur loss if u brought him here to the puppy place he would b alive still. That is very inaccurate bc our husky was hooked up to many Iv's a breathing machine and had to end up having a plasma transfusion. What they wanted to do at the puppy place was cure him with Gatorade and goats milk, I'm not sure how that would work if the care the vets were giving him failed to succeed. So my personal the puppy place is not a great place to buy an animal.

    Emerson, Corgi Pomeranian mix

    The prices are very high for mixed breeds however I love my puppy we got from here. If you are looking for a mixed breed just go to the humane society but they are extremely adorable.

    Our adorable baby!
    Signvm ..

    My husband and I went into the Puppy Place at least a dozen times before deciding to buy from them. Each time we had a positive experience with staff and puppies. Staff were friendly and knowledgeable and never tried to push a puppy on us. Puppies always looked well cared for and happy. We finally decided to put our name on wish list for a miniature dachshund. A few months later we got a call that they had some doxies. We adopted a beautiful, energetic, fun loving female miniature dachshund from the Puppy Place and we couldn't be happier. She came with one free wellness check and her first shots. At her wellness check she had a clean bill of health. She has been a very happy and welcome addition to our family and gets along famously with our 6 year old mini dachshund. Our puppy is now 11 weeks old and a so much fun to be around. I highly recommend the Puppy Place for your pet needs.

    Jade R.

    Was skeptical about purchasing a puppy from here, but I am so glad I did. Bella is now about to be a year old and has a clean bill of health. When we got her she was about 2 months old and had already received her first Parvo vaccination. We immediately got the rest her vaccinations completed after getting her, while keeping her away from Tucson's infectious dirt and other dogs for a bit. She is a beautiful energetic pit bull mix with the best personality. Would definitely recommended this place to others. Employees were happy to answer all my questions about where she came from and her health, they were extremely kind and understanding.

    This little guy had Parvo within a day or 2 of coming home from the puppy place.

    I purchased the German Shepard in July 2018. Within 2 days of coming home he had full blown Parvo. He survived, but the parvo spread to my tiny Chihuahua puppy who didn't make it. While The Puppy Place did cover the vet bills (because I did the much cheaper home care option) they did nothing to compensate me for my dog that passed away. The Puppy Place does now know where their puppies are coming from; they will take puppies from any dirty backyard puppy mill. They may find that if they get puppies from reputable breeders, their rates of parvo may go down...just a hunch.

    Our dapper doodle, all grown up. :-) Purchased from The Puppy Place
    Melissa C.

    I have such mixed feelings about this place, having purchased two wonderful animals here over the past several years. I would rate The Puppy Place closer to 2.5 stars, but can't bring myself to round up to 3. On the one hand, The Puppy Place brings in some really adorable puppies. I believe they are honest with their customers about the breeds that they are selling (i.e. not trying to pass off mixed breeds as purebred). The puppies are inexpensive, especially when you consider what most purebred pups sell for these days (though these won't have "papers," so if that's important to you then you'll want to look elsewhere). They do give your puppy a free vet visit (though this is at one of their approved veterinarians) and if there is a problem with the animal's health, you can return it and get store credit for a different puppy (no refunds though). The puppies are grouped in fairly large (compared to pet store cages) open pens mainly by breed and/or litter, and you can walk around and interact with them quite a bit before committing to purchasing. The environment allows customers to get a feel for what the animal's personality is going to be like once they bring it home. The health and care of the animals is what I find questionable. We had purchased a puppy here years ago, only to find out shortly after that it had Parvo. He survived, after several days at the pet hospital (you don't want to know what that bill came out to), but he was left with a weakened heart afterwards. It was within the time frame of when he could have been returned, but by that time everyone was attached to him - how do you just give a pet back, especially knowing that by doing so, its fate is undoubtedly euthanasia? Needless to say, we kept him. Fast forward years later, and we decided we were ready to get another puppy. I stopped by here on a whim, curious to see if anything had changed in the last decade. As I walked around looking at the pens of adorable, rambunctious puppies, one in particular caught my eye. He looked so sweet, but was weak, lethargic and bone thin - the other puppies trampled him as they played, and he lacked the strength to protest. Against all logic, I purchased him, and took him to one of their approved vets the next day. She was taken aback by how sick and emaciated he was, and when she inquired as to where I had purchased him, she fell silent. She ran some tests - it turned out that our pup had two different parasites. Keep in mind, The Puppy Place will tell you that they have a vet that comes in 1-2 times a week to do health checks and give the puppies their shots, so why this wasn't caught is beyond me - and from her reaction, I'm guessing it was beyond this vet as well. She never spoke an ill word about The Puppy Place, and I wonder if that is due to the health check contract her practice has in place with them. I know others who have told stories similar to mine, which is why I'm certain my two experiences aren't isolated ones. Ours actually has a happy ending: After months of medication and prescription dog food (and changing vets as well) our sickly little puppy has grown into a gorgeous, vigorous, happy dog. Again, we could have traded him in for a "healthy" animal, but once I had him home, returning him was not an option. He is absolutely terrific, and if I hadn't stopped by The Puppy Place, we wouldn't have him. For that reason, I hate to discourage people from purchasing from a puppy from them. Just be prepared - your purchase may turn out to be an unanticipated rescue mission.

    Puppy kennel puppies in the corner and the hose they use to spray down the puppies and the kennels.
    George M.

    Yeah sure the store seems perfectly fine when you enter it. Be warned of all the horrible reviews they most likely post the positive reviews themselves in between employees and owners and are more than likely lies. I spent $600 to get the puppy of my dreams a week later she is diagnosed with three deadly diseases. I've spent over $400 to keep my baby alive and will keep using every available funds in order to see her one day be the lively puppy I purchased the day I went there. My only intention with this review is to try and worn any animal lover out there who wants to purchase a new puppy from this place please think about it twice please adopt from a shelter.

    My poor baby after fighting parvo!

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    Ask the Community - The Puppy Place

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    I'm really disappointed with my experience at the Pet Supplies Grooming Salon…read more I brought my dog, Chloe, in for her first grooming appointment on Saturday, January 3. As soon as I walked in, their computer system was down and the overall vibe wasn't welcoming. I tried to explain that this was Chloe's first appointment and that I had her rabies certificate, but I felt dismissed. A manager (or someone in charge) took me back to an office, and I had to re-show the rabies paperwork again. They also couldn't give me a clear timeframe for how long the grooming would take, yet Chloe was ready within about two hours--so the uncertainty felt unnecessary and unorganized. When I came back to pick Chloe up, I was told I had to pay before I could take her, which already made me uneasy. Then, during checkout, they triple-charged me for the grooming appointment. I caught it and pointed it out immediately, and they said they needed help because their barcode/computer system "wasn't the best." That's not something a customer should have to worry about. The worst part: after bringing Chloe home, I noticed she had a gash between her nose and another wound in her ear. No one mentioned any injury to me at pickup. The wounds were significant enough that I had to treat them right away to prevent infection. If an injury happens, owners deserve to be told--immediately and clearly. I also contacted Pet Supplies through their customer portal afterward and never heard back, which is why I'm posting this review now. Between the cold attitude, disorganization, billing error, and the fact that my dog left with untreated/unreported injuries, I won't be returning--and I would not recommend bringing your pets here.

    Took my dogs in to do a self-wash on them. That was my first experience and it went well. They have…read moreeverything you need so all you have to do is bring the dogs lol. They had aprons to prevent getting wet, shampoo, conditioner, spray for after, clean towels, and even the vacuum dryer. Clean and easy!

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    I went to the grooming appointment right at 7 am. The groomer that took him in last time was there…read more As soon as she saw him she said she couldn't do his grooming because of his ears. She said they were too long and would need to be cut by a veterinarian. I insisted I had been waiting for him to get groomed. He looked the same as last time I bought him. She was rude and so unprofessional. I'm really disappointed that she just didn't wanna do it. I schedule appointment for the works haircut, shower, teeth cleaning etc. she just didn't wanna do it.

    So, at best, hit and miss on this place. Had one gentleman that was very friendly and nice... once…read more Damien I believe. Then there are times the employees are just cold and rude. Like you are doing them a favor... The red head. Three times now with two different dogs I have gone to pick up my small pups and have been told there was an extra charges that I was not informed of beforehand. My dog today is going on 8 years... never had an issue with a groomer.. he is a quiet little guy... but I was charged an extra handling fee because he was mean? Then they didn't even grind 1/2 his nails (or trim them) because of this. They gave me 10% off because of the nails but meanwhile I paid for a $35 package that had the main addition of grinding the nails plus the $10 extra fee.! I couldn't care less about a bandana and some nasty perfume spray. Three time in a row I have gotten too much attitude and charged extra without being informed prior... no more.

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    This is my favorite place to go to in Safford. I love to see all the different types of animals and…read moreI have a difficult time not coming home with all of them. The staff is very nice and helpful. I go to the pet store almost everyday since I've moved just around the block to pet the goats and see the different types of animals. I would love to volunteer here for this last month that I will be living in Safford to get some experience working with Exotic animals because I am going into exotic veterinary medicine.

    Update: Spoke with Kim the owner this morning and she refused to give me a refund. She stated the…read moregroomer Tara did the best she could and has been grooming for 4 years. If this I sher best I am afraid to see the worst. My dogs butt was clipped to the skin and has burns from the clippers, the owner told me that is normal. Frustrating when you pay for a service and do not get what you paid for. My review is actually for Kim's VIPet Salon an extension of the feed store. What good is showing a picture of your goal if the groomer is going to cut the dog and make it look like every other dog in town. When I called to speak with the groomer, all she could say was "I guess I didn't look at the picture good enough, and I cut her how we always do, and I will write it on her chart." Don't bother writing anything on her chart because she will not be back. Her face was half way grown out, now that you shaved it, I have to start over and have 2 more months of an awkward stage, thanks for obviously not listening to our wants, and giving us exactly what you give everyone else. Complete with one bow in the middle of the head when we specifically said and showed the picture of one bow on each ear. My dog looks absolutely HORRIBLE and I am embarrassed for her. I will be telling everyone where she got such a horrible haircut, and how bad she smelled and how bad her hair felt, and how I had to bathe right away her when she got home, I guess bathing is not included. It is the worst feeling to pay for something and get nothing close to what you want. Once again a Safford business has failed. Small business owners wonder why we all go out of town for things, this is exactly why. Sorry does not fix what you have done to my dog.

    The Puppy Place - petstore - Updated May 2026

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