I was a client of Just Four Paws and initially had positive experiences with some of their sitters…read more However, I recently encountered a situation that raised concerns about how the service handles detailed care and communication. My cat's routine requires close management, and I provided clear written instructions and updates as needed. Over time, I experienced difficulty with one sitter in consistently following those instructions and adapting to changes. When I raised a concern to the owner, Melissa, the client relationship was ended without an opportunity for discussion or review of my experience, or consideration of assigning a different sitter. I was told this was the first concern they had received from me, which suggests there was no process in place to identify or address developing issues before they reached that point. To be clear, the sitter was kind to my cats, and I do believe she cared about them. However, care alone is not sufficient when instructions are not consistently followed or when there is limited ability to adjust routines as needed. For clients who require precision, consistency, and clear communication--especially in situations involving medically sensitive or closely managed routines--it would be important to clarify upfront how detailed protocols, updates, and sitter matching are handled.

So happy to have this business back in Tucson. Melissa and her crew have been watching my fur…read morebabies of and on for almost 20 years! They are professional and so loving with my dogs! I'm never worried about my pups at home when I have these guys helping me out!

I adopted "Ace" {who became Chaco} here in 2020 when he was 10 years old. The shelter is small and…read morerun by volunteers, which at the time seemed to be a kind woman and her daughter. I had over an hour drive to get there and they met me cordially. I had phoned ahead and they promised not to let Chaco be adopted before I arrived, which was very kind. I had my other dog in the car and they allowed him into a fenced off area to see if the 2 dogs would get along - many places will not allow this, but it was a critical issue for me. To rate a shelter based on its website is unfair. This is a quality caring place run on a shoestring - they get no funding other than donations. Sadly, Chaco passed away last week and I will be sending them a thank you donation in his honor and memory.

We got our cat, Chappy Papi, there this past Jan. He had been waiting for his forever home since…read moreat least October. The shelter is no-kill. It is small, quaint, and well maintained. Nice and clean and no smells. We made an appointment to meet Chappy. When we arrived we were greeted by one of the volunteers. The place looked very well kept. It didn't smell like many other shelters. The dogs who were staying there were outside in the yard getting some exercise as it was sunny and fairly warm. The volunteers take them out and bring them in when it's closing time. This is when they clean the kennels. She was cleaning the cat room and feeding the 2 resident cats at this time. She had us sit and brought Chappy out for some interaction. We fell in love and said we'd adopt him, but had to wait to Feb. 3, pay day. She contacted one other volunteer via phone, and they "lent" us the fee,which if I can remember is around $60. They gave us a blanket, some food and a toy for our new cat. We thanked them profusely and took Chappy home. We repaid the bill in total on Feb. 3. Chappy is loving his new forever home. We are so happy he's part of our family.

We are so appreciative of the fact that when we have an issue with our two American Bullies we are…read morealways given immediate attention and the staff is so caring and knowledgeable in caring for our fur babies. Zoey was not eating or drinking for a few days so we were told we could bring her ASAP. An hour later we were told she needed emergency surgery due to a deadly infection. She had her surgery three days ago and she is up and happy again. Thank you to the amazing doctor and staff for taking care of Zoey and for saving her life! We appreciate you all! We feel safe knowing we found a dependable, caring and knowledgeable staff to care for our babies. Thanks again!

The Vets and the Staff here are always so helpful and caring. I have a very crazy pup who hates…read moreeveryone and thing, LOL and they do their best to make appointments and get us in a room as soon as we get there. They are a great small vet clinic.

Amazing selection of pottery, outdoor dining and yard decor. Employees were very nice and helpful…read morewith service to the patrons. Good value for your money. My friends brings here family and friends here every time they visit. Always something new.

Beautiful arts and crafts display with many options for home and yard decor. A must see to…read moreappreciate!

A great place- they offer both traditional tack, hay and feed, but also have an extensive inventory…read morefor wild birds, cats, dogs, veterinary supplies. Their premium bird seed is excellent. They offer local fresh eggs, and share space with the best local greenhouse and plant supplier. Also offer several great books on local native plants in the grasslands, as well as some on history, etc.

She's a wonderful groomer but she's not very good at answering her text messages or phone calls…read more I've been asking for weeks for an appointment but she doesn't get back.

.So sad that they are temporarily closed! It was one of the best vets I have ever been. They were…read morecompassionate, communicative and loved my two dogs. Now I have to drive all the way to SV for animal care.

So traveling thru town and simply needed a worker for our puppy. Called at 9:30 am, got their…read morerecording to basically get lost..my message was I just need a worker pill for my 5 month old puppy. They NEVER called back!!! If you are traveling thru don't even bother.....she doesn't care about your pet......worst veterinarian I've EVER experienced!!!!!!! Worthless..... Oh btw...if you are in need of worker there is a feed store in town that has it!!!!! Since the local vet won't help you!!!!!

We have nothing to write but accolades about Big Mutt! We love our lab, Willow so much! She was 9…read moremonths old, we think, when we got her. We had 'us' trained and she turned out great! She is so loving as Labs are and so so smart! Thank you Big Mutt!

I have fosterd with Big Mutts 4 time now. Stephanie & Sonja have been so supportive through every…read moreadoption. These people love these dogs and the dogs might not be alive if it weren't for Big Mutts rescue. Keep up the great work ladies.