Today I was greeted helped by Becky I had no clue how to use…read morethe amazon kiosk and Becky was extremely courteous and helpful (even though she was headed to break) she was very patient and helped me submit my amazon return. Thank you so much you're customer service is greatly appreciated :-)

Yes, I'm always at this place as you can see from my picture lol they make it easy for everyone. We…read morejust scan a barcode drop off your package and you're on your way. I love how mostly everything is cashless now and if you have to pay a simple tap on your phone and you're out and on your way. .

Francis was so patient with me in explaining to me the process of the service I was looking for…read more She was so kind as well and provided amazing customer service.

I had a really disappointing experience at Southgate Pack N Ship…read more Before I came in, I spoke with the Cesar over the phone and explained that I had 190 Forever stamps I was looking to sell. I told him the price I was hoping to get, and he told me to come in because they would buy them. When I arrived at the time he told me to come, he wasn't there, so I had to leave and come back later. When I returned, I waited for him to finish a conference before showing him the stamps. Almost immediately when inspecting the stamps, he asked if I had been kicked off Amazon, which caught me off guard. Throughout the interaction, he repeatedly laughed at me and at the price I had originally mentioned over the phone. He said he could get stamps for $10 a sheet at the post office, and each time I tried to explain my reasoning, he would laugh, walk away, and then come back to continue the conversation in the same way. He even started speaking in Spanish to customers in the store about me. The entire interaction made me feel uncomfortable and belittled. At one point I explained that I was simply trying to sell the stamps so I could go home and visit my dad. His response was, "Oh, to Minnesota, huh?" I also explained that the price I had mentioned was simply my asking price as a reseller, and that I understood a buyer's offer would naturally be different. When he finally made an offer, I politely asked if there was any flexibility. Before I could even finish, he interrupted me and said, "Actually, I wasn't going to offer anything." After I accepted the offer and was paid, I decided to buy a couple sheets of stamps. As I handed over the cash he had just given me moments earlier, he told his employee, "Make sure to check for counterfeit." That comment was especially uncomfortable because I was using the exact cash he had just handed me. I completely understand that businesses are free to make whatever offer they think is fair, and I have no issue negotiating or even walking away if we can't agree on a price. What bothered me wasn't the offer--it was the way I was treated throughout the interaction. I expected a professional conversation, not to be laughed at, interrupted, or made to feel embarrassed. Based on my experience, I won't be returning.

I LOVE THIS PLACE…read more Patient, but fast. Professional, but pleasant. ALWAYS a pleasant experience when I visit (which is often), and all three ladies are the kindest people you'd ever meet.

The lady there is the sweetest woman but I suspect the guy who works there is opening customers…read morepackages

Claudio and Jessica, the owners are such nice folks! My husband and I needed a mailbox and they…read morehelped us with all our questions and ease our minds knowing our mail and packages will be delivered safely. In fact the entire staff here are very nice and always greet us with a smile! They will package and mail your things for you so you don't have to! They sell postage stamps, take passport photos and are a notary! I enjoy stopping by here, just to say Hello! Claudio and Jessica remember our names which is so nice! Thank you for being here in Santa Monica!

I am new to the neighborhood and grateful I found this one stop location. Claudio, Sam and Tim are…read moreextremely helpful and I appreciate all of the services offered. A gem for sure!

The staff was very virtuous and patient ,.especially Eric, I'm glad after 6 months of having my…read moreprevious mail pickup place close due to financial hardship. Thank you for being there

Wonderful, competent staff and services. It has come a long…read moreway since we first started renting a mailbox many years ago. The mail box rental fees keep on increasing, which is unnecessary and annoying, but the aggravation doesn't equate that of visiting the US postal offices.

I needed a notary so I came here. Not sure why they have negative reviews, but I received excellent…read moreservice! The staff was super friendly and nice, maybe that's because I had my pup in a backpack with me. He generates a lot of interest lol But seriously, everyone was so friendly and accommodating. They greeted everybody that came in. They notarized my document quickly, and I was done in under 10 minutes. The place has things you need like cards and cute little knick knack gifts. I would definitely come here again for their services. I highly recommend them to anyone.

I am so impressed with the level of full-service at The Mailbox on P.C.H. at the Marketplace right…read moreby Trader Joe's. I have a mailbox rental here and they also take care of my outgoing mail or when I need to send a package. I am able to receive packages that might otherwise be left on my doorstep in Long Beach and could disappear and I just pick them up on my way home from work-it's perfect. So I'm relieved knowing that my mail and my deliveries are secure. Every year around tax season I drop off tons of shredding it's unbelievable how much stuff accumulates and the price for shredding is completely reasonable and since I've been using them for more than 10 years I trust them too. OK and I just have to mention their gift shop! Completely unique gifts and cards, I'm not much of a mall shopper and I love to support Robin and her small business I want them to stick around pretty much forever so I can't say enough good things about her business!

Been getting our taxes done here for years. Professional, informative and fast. Ronzella knows her…read morestuff and breaks it down in plain English!! Thank you Ronnie

Really feels like home, staff treats you like family. A real mom and pop shop. Came to get some…read moreboxes and have key made and it worked perfectly