They do not show up despite being under a one-year very expensive contract for weekly pool…read morecleaning. I had to constantly remind them that their techs needed to show up to do their job. At the end when I needed to close my pool they suggested garbage bags as an appropriate pool cover!! Ridiculous. -Edited- For the sake of completeness, I think I should clarify my thoughts. I understand this is a business, and I appreciate the owner's willingness to work with customers. The customer-facing staff are also prompt and responsive. Unfortunately, my experience with the technicians has been inconsistent, which has affected the quality of service. Give them a try. I hope you have a better experience.

Outstanding job Dom had eight or nine men replastering our…read more40 yo pool which now looks almost new Crew started 8 am and was finished by 1 pm Dom arranged the water trucks, five of them and pool was filled by 3 pm Excellent work at a fair price

We just had D & N Pool Services out to install a cover on our new pool. Their work was exceptional…read moreand we are very happy with their level of professionalism and attention to detail. Friendly, knowledgeable staff and a fair price!

I called approximately 10 pool companies from South Jersey to Pennsylvania when my pool filter was…read morenot working. The only person who called me back was Nadira. She had Dennis out to my home by early evening. Their response time was amazing and they had a new pool filter and pump, ordered and installed within a week. Their customer service and knowledge is top notch. One of the best companies I have ever worked with.

Having researched pool companies in NJ for YEARS prior to selecting Artistic Pools, I am…read moreEXCEPTIONALLY pleased with Artistic Pools and am happy to provide a reference for them. From the get-go, Artistic Pools was upfront and fair about the sale and installation of San Juan Pools. They provided all the information I needed to be confident in the build, quality and warranty of San Juan Pools. Artistic Pools' website, which is handled exceptionally by co-owner Mark, provides detailed pictures, specs, references and transparent pricing information that other companies make you jump through hoops for. Their salesperson, Craig, was always informative and responsive to my questions while never pushing to close the sale or to add any extra, expensive add-ons. Jenea handled the permit application with ease, completely offloading that potential hassle from my plate. And finally, co-owner Mike and his crew were SUPERB with overseeing the project. I was amazed that the pool was installed in just 1 day (and weeks ahead of their estimated schedule), with the cement, electrical and other details finished a week later. Mike and his crew also installed my pavers- this was a much more intensive project than the pool and they handled it fairly and with precision and expertise. With a crew at my house for about 6 weeks, Mike was dedicated to ensuring perfection with the project, always responsive to any concerns I had and very sincere about thanking me for the business. Should anyone reading this wish to speak to me, please ask Mike, Mark or Craig to give me your number and I would be happy to chat further.

I sent an email complaining about the lack of a return call to request a quote for service…read more Within minutes, the OWNER called me and apologized for my experience. Much MUCH better!!! Impressed!!!

Best company we ever worked with ordered liner had it…read moreinstalled on time with great workmanship Shawn took time to make sure liner was a perfect fit even though he needed to make several trips here to get ground water out from under liner due to heavy storm Highly recommend 'this company

I spent a significant amount of money with S&R Pool on a complete pool renovation: a new liner,…read moreslide, stamped concrete, and more. The cost isn't my issue. My issue is the quality of the work and how problems have been handled. Most recently, part of the brand-new liner detached from the track only three years after installation. S&R Pool came out to inspect the pool themselves, yet they immediately tried to blame the water level being too low. That explanation makes no sense. They closed the pool themselves, and the water level at closing was just below the skimmer. When the pool was opened, the water level was at the skimmer. I've lived in my home for 11 years. For the first 8 years, I had an older liner and never once had it come off the track. Then, only 3 years after S&R installed a brand-new liner, it suddenly detaches. That's not a coincidence. That's poor workmanship. Unfortunately, this isn't the first issue I've had with them. During the renovation, my sprinkler system was destroyed. It was basically brushed aside as collateral damage, and I ended up paying thousands of dollars out of pocket to repair the lawn and restore the damaged areas. Then, two winters ago, I paid to have my pool filter acid washed. When I opened the pool, it was obvious the filter had not been cleaned at all. I ended up cleaning it myself. To their credit, they did provide a credit for the service, but it was still disappointing to pay for work that was never done. What frustrates me most is the lack of accountability. Instead of standing behind their work on a liner that is only three years old, they blamed the customer and their solution was to replace the entire liner at a cost of thousands of dollars. A liner that they installed just three years ago should not be failing like this, and suggesting a complete replacement rather than taking responsibility is unacceptable. I've tried to overlook the previous issues, but this liner problem is the last straw. If something goes wrong, I expect a company to stand behind its work and work toward a fair solution. Unfortunately, that hasn't been my experience with S&R Pool. Based on the repeated issues and how they've been handled, I won't be doing business with them again, and I would caution others to think carefully before hiring them.

Used Swimmor for a shore house pool - they were very solid. Job done on time and professionally…read more Answered all my (many) questions. Pool was up to code and functions great. Maintenance is fairly priced and team is solid Brian Edwards in office is a beast and handles everything I throw at him. Very knowledgable and kind too.

We haven't had any problems with these guys since we started using their service. They always show…read moreup, they fix all the issues if any arise, and our pool is always clean. And they are polite and friendly. I highly recommend them! Victoria from Moorestown, NJ

Nick is absolutely phenominal. I've met a few characters while trying to find good service…read moretechnicians to perform specific task at our home. This young man is honest, integral, an experienced professional, and very punctual person. He's also very knowledgeable when it comes to navigating his way around the swimming pool and hot tubs. Please don't steal my dude. He's a real gem!!!

Received a call back on Sunday ! ....and was interested in knowing more about the job. Very…read moreprofessional and knowledgeable about my Cocktail Spa Pool! Service has begun and I could not be more pleased. Highly recommend Nick!

Burlco Pools has been performing my opening and closing for the past 3 years. They are wonderful!…read more I would not hesitate to recommend them for pool needs.

Frank does great work, he serviced my previous pump and just installed a new one for me. Prices…read moreare very reasonable. Definitely reach out to Burlco Pools for all of your pool needs.

Just came from D and L pool supplies and had to thank them and commend Cody for all their help and…read moreexpertise. Cody is always so nice and helpful as are the rest of the staff. She diagnosed our problem and instructed us on how to fix it. A great store for all pool supplies, closing a and openings and anything else u need. Thank you!!!!!!!

In summary, we ordered a top of the line above ground pool, were given a cheaper model pool, and no…read moreeffort was made to get us the right pool. So now we have the wrong pool sitting in our yard that we may or may not be able to use as we need it partially buried. We can't tell if we were scammed or if this was just due to incompetence, but either way it was a terrible experience and we want to warn others. We ordered a pool from D and L in April and specifically requested the backfillable Aquasports pool because are yard has a steep slope and the pool was to be partially buried. We paid the price that we expected for the quality pool we were purchasing, as confirmed with other retailers. The pool was manufactured and then sent right to the installer, who installed the pool at the end of May. After looking into backfilling the pool, we discovered that we had received a much lower quality pool than what we ordered. We went to D and L and were told that we had the correct pool and the price was correct. After arguing back and forth, we called Aquasports who said that the price we paid was high for that low end model and specified a different pool store to contact, who we then called and confirmed pricing with. After more back and forth, the person working at D and L acknowledged that they ordered us the wrong pool and refunded us the difference in the pool costs, with the understanding that we cannot use the lower quality pool and we still wanted the right pool. He said he would let the owner, Jerry, know what the situation was and work something out. After not hearing anything for a week, we tried calling several days in a row and finally got a hold of Jerry, who claimed he had not been told about this situation. After a long phone call, Jerry said he would look into it. After another week of not hearing anything and not being able to get Jerry on the phone, we went to the store. Jerry was in and denied having spoken to us over the phone the previous week. Said he would make some phone calls that day and figure something out. After following up over the phone the next day, Jerry had said he had not heard anything back and after a little more back and forth Jerry hung up on us. Followed up a few days later and spoke to the original person who sold us the pool, they said they were waiting to hear back from the installer and Aquasports and they would get back to us. Haven't heard anything in over a week, and we're still stuck with this pool that doesn't meet our needs.