Two great guys, Robert and Garret, removed three toilets at my home and installed three new ones…read more The service was better than most and they were courteous and kind. They clean up everything. I recommend them highly! Will certainly call them again if I need too. Jean C.

We needed a door lock installed and the doorframe repaired on an outside door. Kop Construction's…read moreresponse was immediate. Their work was flawless. More importantly, their price was significantly less than what other providers had quoted. Good response time, exceptional work and great pricing! Their name and number are prominently placed on my refrigerator door. They also offer plumbing services.

Arrived quickly, fixed problem next day. Needed more work,…read morelandlord's decisions. Choose another service. I would have picked this plumber.

I called for what felt like was going to be a massive problem. Rick was available to answer my call…read moreearly in the morning, he had someone out to me quickly and the problem was resolved in a very timely manner. Matt did an amazing job with the repair and explained everything he did along the way. Each time Matt and Rick spoke to me, they were polite and ensured I understood everything and had all questions answered. You can't find better quality or customer service than this company! Especially at a great value; it didn't cost what I expected to pay due to Matt being knowledgeable and thorough with his work.

Service was quick and team was professional but the pricing was way to high for the service…read moreprovided. The company will get the job done but you will definitely pay extreme prices to receive it. Simple clog cleared "about 20 feet" using outside access pipe. 500+ dollars. Too steep!

I absolutely had to leave this plumbing group a review. After an exterminator came to visit earlier…read morein the week they told us there was concern for a plumbing issue in our master bathroom. My husband and I called three separate plumbing places in New bern that were recommended, none of which returned our calls. I went to the next-door app and had many recommendations, but most were recommending river dog. I called on a Friday afternoon and they were at our house promptly at 8 AM on Saturday morning. The technician was extremely professional, respectful, and honest. Turned out we did not need a plumber, but he was able to help us with another issue that we were having. They will definitely be our plumber in our phonebook and we will be using them for all of our plumbing needs. Keep up the great work, river dog!

Excellent Customer Service and Highly Recommended On Time and Call Before They Come. Love Themread more

Not the best first impression: I knew I had a broken or disconnected pipe in my outside shower as…read moreit's been an issue for a few years now with our brutal winters. All the pipes are inside a wall and insulated. That said, James and Michael responded within 24 hours which is a rarity in this area and I really appreciated the promptness. The remedy was a surprise at $600 and the service charge of $96 was even more of a surprise. In short, I wanted to give it some thought. I'm also a strong believer in a second opinion although it's hard to compare "apples to apples." Although a good friend recommended Boot's I had not used them before and perhaps the trust issue was a factor although I had no reason to not trust their opinion of the remedy. Quite coincidentally, a plumber I've known for 25 years was in the neighborhood and stopped by that same day. He fixed the issue, albeit temporary in all likelihood and had the shower running in minutes by simply placing the pipe back in position. Used the shower that evening without incident. In closing, I can't say anything negative nor would I, because they really didn't do anything. I guess my biggest beef is the service charge and uncertainty of what spending $600 would do to eliminate or dramatically reduce the issue. Danny Shell Emerald Isle, NC 28594

worst plumber ever. Rude girls in the office. poor communication. Asked for over 20 things to be…read moredone. wouldn't provide and estimate or work order. Didnt address the leak I originally called about. had to come back 2 more times to fix leaks they caused. dropped toilet water canister on my carpet. it still stinks a month later. brand new installed toilet leaks, is not even attached to the floor and still leaks. the girl on the phone actually told me to call another plumber. unbelievable

Quick professional service. Price is also very reasonable and plumber very professional.read more

The work Jamie did was good. If you want down and dirty work, he's your man. What bothered me the…read moremost was the upcharge. He increased the price twice over the course of the job. He also over booked himself. He would come in the morning. Work a couple of hours and then disappear without saying a word. We wouldn't see him again for 2-4 days. What should have taken 4-5 days, took almost a month to complete. I would not recommend his services.

This was absolutely the worst experience with a contractor in my life. He did shabby work, did not…read moreclean up, and quit the job before it was done and kept all the money.. I am disappointed and discouraged that Yelp would endorse such a terrible contractor. You people are should be ashamed of yourselves for setting people up to get ripped off!! Never again will I or anyone I know ever count on Yelp for anything. I will be continually posting my feelings on all social media!! Thanks for nothing!!!