Can't say thanks enough. During this 119 hour of freeze my washer busted something and water was…read moreflowing everywhere in the garage. I thought it was my water heater. Tried calling numbers recommended by friends but everyone was a two day wait or no answer. But Jerry's was able to come down immediately and cleaned up the mess. He helped me understand what happened and answered all my questions. Can't thank him enough. Now, I have someone to recommend.

Have only the highest Regard for Jerry! He is one of the most honest and hard working men we have…read morehad the pleasure of meeting and working with! He helped us out building our home and doing the plumbing! God blessed us with his company!

Excellent service, dependable and always reasonably priced. Jimmy has handled all of the plumbing…read moreissues at out 75-year-old home in downtown Swansboro for more than five years - from faulty water heaters to backed up toilets and emergency clogs. You can count on Jimmy to be on time and on budget. Highly recommend!

Jimmy knows what he's doing. I have been a general contractor for years and he made a job I was…read morestruggling with, look easy. You get what you pay for, and Jimmy saved me a lot of money. Well worth the cost of his services. Thanks Jimmy!

Two great guys, Robert and Garret, removed three toilets at my home and installed three new ones…read more The service was better than most and they were courteous and kind. They clean up everything. I recommend them highly! Will certainly call them again if I need too. Jean C.

We needed a door lock installed and the doorframe repaired on an outside door. Kop Construction's…read moreresponse was immediate. Their work was flawless. More importantly, their price was significantly less than what other providers had quoted. Good response time, exceptional work and great pricing! Their name and number are prominently placed on my refrigerator door. They also offer plumbing services.

We had a toilet in one of our Bathrooms that had not been flushing right, for some time. It was…read moreextremely frustrating, especially as that was the bathroom used when guests, friends and family members came to our home. Two workers arrived, and began working right away. I was totally surprised to learn the Plumber was the young woman as I had NEVER utilized a woman Plumber before. I cannot praise her enough. She did an outstanding job, she was totally focused on fixing the toilet and we are finally able to flush the toilet without any problems. I would absolutely use Paradise Plumbing again, they performed an amazing service, and I especially hope they would again send this awesome female Plumber. Thank you Paradise Plumbing!

Requested to repair main sewer line. Gave estimate, arrived on time, repaired in timely manner…read more Professional communication

Excellent Customer Service and Highly Recommended On Time and Call Before They Come. Love Themread more

Not the best first impression: I knew I had a broken or disconnected pipe in my outside shower as…read moreit's been an issue for a few years now with our brutal winters. All the pipes are inside a wall and insulated. That said, James and Michael responded within 24 hours which is a rarity in this area and I really appreciated the promptness. The remedy was a surprise at $600 and the service charge of $96 was even more of a surprise. In short, I wanted to give it some thought. I'm also a strong believer in a second opinion although it's hard to compare "apples to apples." Although a good friend recommended Boot's I had not used them before and perhaps the trust issue was a factor although I had no reason to not trust their opinion of the remedy. Quite coincidentally, a plumber I've known for 25 years was in the neighborhood and stopped by that same day. He fixed the issue, albeit temporary in all likelihood and had the shower running in minutes by simply placing the pipe back in position. Used the shower that evening without incident. In closing, I can't say anything negative nor would I, because they really didn't do anything. I guess my biggest beef is the service charge and uncertainty of what spending $600 would do to eliminate or dramatically reduce the issue. Danny Shell Emerald Isle, NC 28594

Kevin is a dependable and honest person. He was doing work for me and towards the end of the job…read moregot in a horrible car accident. He reached out to me as soon as he was out of the hospital to let me know he would get out to finish as soon as he was physically able to. His pricing is also more than fair and he works on all types of equipment.

Kevin diagnosed a faulty blower motor and damaged shroud assembly for me back in September (2024)…read more He brought in a spare (used) motor and got me back up and running. He then "ordered" a new motor and shroud and charged me ($900+) as agreed. It is December 8th 2024 as I write this and I still do not have the new blower motor and shroud. I still have the used components installed on my air-handler. I have contacted him numerous times, he has responded with various excuses and even admitted to "having forgotten about us.", and recently has said he was in a car accident and would see about getting someone out to install. (That was over a month ago). I think I have been more than patient with this guy, I try to give small business owners the benefit of the doubt and prefer to use them if possible. Lesson learned though. Advice to new customers... go ahead and pay the bigger company. You will save money and time. We will have to go the legal route to get our product or refund...sad, but the world is full of dishonest folks trying to get your $. I don't think running a business is Kevin's primary concern.

Arrived quickly, fixed problem next day. Needed more work,…read morelandlord's decisions. Choose another service. I would have picked this plumber.

I called for what felt like was going to be a massive problem. Rick was available to answer my call…read moreearly in the morning, he had someone out to me quickly and the problem was resolved in a very timely manner. Matt did an amazing job with the repair and explained everything he did along the way. Each time Matt and Rick spoke to me, they were polite and ensured I understood everything and had all questions answered. You can't find better quality or customer service than this company! Especially at a great value; it didn't cost what I expected to pay due to Matt being knowledgeable and thorough with his work.

Service was quick and team was professional but the pricing was way to high for the service…read moreprovided. The company will get the job done but you will definitely pay extreme prices to receive it. Simple clog cleared "about 20 feet" using outside access pipe. 500+ dollars. Too steep!

I absolutely had to leave this plumbing group a review. After an exterminator came to visit earlier…read morein the week they told us there was concern for a plumbing issue in our master bathroom. My husband and I called three separate plumbing places in New bern that were recommended, none of which returned our calls. I went to the next-door app and had many recommendations, but most were recommending river dog. I called on a Friday afternoon and they were at our house promptly at 8 AM on Saturday morning. The technician was extremely professional, respectful, and honest. Turned out we did not need a plumber, but he was able to help us with another issue that we were having. They will definitely be our plumber in our phonebook and we will be using them for all of our plumbing needs. Keep up the great work, river dog!

Had problem with heat, of course during a cold snap. Excellent service and techs actually showed up…read morewhen they said they would.

From the owner: We have highly qualified technicians to meet your HVAC and electrical needs. We are a Mitsubishi…read morediamond dealer. We specialize in mini splits! Prompt reliable service. We have an on call technician after hours and weekends to include holidays for any emergency service