We had a problem with our sumps indicating our main sump had failed today. We have a finished…read morebasement and total sump failure means the basement will flood. We called Troy Plumbing and they responded within a few hours. They put on booties, headed to the basement. After about 1/2 hour everything was fixed, apparently a minor problem. He also went through all the controls, examined the secondary sump and did some minor adjustments on both pumps. Fast, accurate, friendly, respectable service. It's worthy plumbing business. We recommend!

A shout out to these nice people for quickly helping us out. The kitchen sink trap rusted out and…read morewe need a replacement right away. Dan came out same day and got it done. Super friendly service and did exactly what needed to be done the first time. Will definitely call them for any future plumbing fixes. Thank you!

Bought our first home in May. But knew about Hyatt's from other people in my family. These guys can…read moredo it all...plumbing, chimney, and yard. And they do it professionally and with a smile. They always answer our questions before, during and after a job. And reasonable prices. They are like family. We will only use Hyatt's Plumbing!

They eventually got the shower fixed, but took my relatively new shower head and replaced it with…read moretotal garbage that I then had to replace with a decent shower head. Had they asked, I could have asked them to leave what was there, but they didn't ask. At least Hyatt's sent capable people out to fix what the first two messed up.

A and L plumbing here in New Carlisle…read more UPDATE: Rick the owner just showed up to our house unannounced and claimed he forgot. Then during our encounter he admitted to Tiffany calling and letting him know about my online review today. He was condescending and tried to deny several spots of damage claiming our skirting was previously like that. I acknowledged some small holes from the lawn mower and other areas but showed him the specific spots where his employees worked and how they damaged it. He argued and would not provide a resolution and left stating I can write all the bad reviews I want. I have submitted a complaint with the BBB officially. We used this company to repair our mobile home plumbing. They came out and looked and stated they would need to return tomorrow with a heater to unthaw the main line before they can asses the actual damage. Mind you they charge $90 per visit regardless if they fix it or need to come back. They come back the next day and work on unthawing some lines then find out our water meter is cracked and that has to be fixed before they can do their job (The water meter is the responsibility of the mobile home park) This is another $90 plus they charge us $60 for the labor of unthawing the lines so $240.00 total so far and our plumbing isn't even fixed at that point. We call our front office and have their maintenance man come the next morning and they replace the water meter. Then this company comes back out and replaces what needs fixed and then bills us an additional $900 dollars and states they are giving us 10% off. We pay them in full only to realize they have tore up our skirting around the mobile home. I call Rick on Thursday 02/05 and explain this to him. He states he would need to speak to his guys and then call me back and it might not be until tomorrow (02/06/2026). It is now Tuesday 02/10/2026 and Rick has never called us. I will include photos of the skirting damage for reference. Do not use this company if you don't want property damage with zero acknowledgement and resolution.

appears not to want and do a complete job. cabinet, sink, drain install…read more cut counter top, just the sink hookup after install

I had a shower drain that was running very slowly so I called drain Tech in the morning and they…read moreput me on there "call to come" list for the day. As I am retired and was going to be here all day I said that was fine. The technician called me and said he was 15 minutes out. He got here and did a wonderful job. Thank you.

Been using these guys since we moved to Dayton. They really know these old houses. Every one from…read morethe office to the techs is nice and helpful.

Thank you very much for your quick response on getting our hot water heater back in service and…read moreexplaining what you had do to fix the problem. I would also like to thank you for checking out our central air unit today and confirming that it is running the way it should with no issues. I will refer your services to everyone that I hear of with a plumbing, heating, air conditioning or electrical issues. Thank you Robert Wiesman

Had them out on August 27, 2024. They seemed like good people with a good work ethic. Agreed to do…read moresome work on connecting a generator to house propane supply, they needed to order some parts and would get back to me with a quote. On September 5, 2024 they asked some questions to purchase fittings and said they would have the quote the next day. After waiting, I asked about status on October 24, 2024. Response was "Who is this and price for what?" I told him and they said they thought they sent it and would get it right out. On November 7, 2024 I reached back out and asked about the quote again. They said they would have to come back out to look at everything again because it has been so long along with some other comments. I told them I was going to just do it myself at this point. I cannot comment on their work because I never got to that point. The people were nice but that does not help me with the reason I contacted them in the 1st place. I cannot say if this is a one-off or not but it is something that should be known. 10 weeks of my time wasted when I could have been looking for someone else to do the work.

After having several plumbing companies come out and tell me my sewer line needed to be completely…read morereplaced, I was preparing myself for a massive expense. I decided to call HPS Plumbing & Drains for a second opinion, and I'm glad I did. They took the time to properly inspect the line, explain exactly what they were seeing, and instead of immediately trying to sell me a full replacement, they worked to find the most practical and affordable solution. They were able to thoroughly clear the blockage, get my drains flowing again, and saved me thousands of dollars. It's hard to find a company that values honesty over a huge sale, but HPS proved they care about doing what's right for the customer. Professional, knowledgeable, transparent, and fair with their pricing. I would absolutely recommend them to anyone dealing with a drain or sewer issue.

Tyler Heinze has done numerous jobs on our large property. Removing many fallen and dead trees,…read morebrush trimming, gutter cleaning, flower bed cleanup, mulching, and deck power washing/staining. Tyler is timely, professional, and his charges are very reasonable. He's now my "go-to" guy for our property maintenance. We highly recommend!

Called on a Sunday, we had a shower faucet that would not turn off. Fortunately it wasn't gushing…read moreout. The "dispatcher", or maybe the owner, I'm not sure, was very helpful and understood the situation and told us that he could have someone out early Monday morning between 8-1pm. No emergency tech was available on Sunday, at this time. He quoted the service call fee over the phone ( way more reasonable than the other two plumbing services I called, prior to calling KC services...One place had been sold with a new number...never answered, and the 2nd one called back hours later). The KC dispatcher said a text would be sent to notify us that the plumber would arrive in 15 min from the time of the text. Sure enough it did, shortly after 8am on Monday. Along with the text, a bio of the plumber arrived, with a photo. This was very helpful and greatly appreciated. Our plumber was Roody, he was very friendly, knowledgeable and professional. He arrived in the company's van with all parts available for what we needed. He checked out the problem and gave us two scenarios with two quotes. Fortunately, it was the easier fix and lesser fee. His service was quick, left the area clean. I highly recommend this plumbing service to all in the area.

Keith came and fixed my furnace and was a true professional. He was honest and efficient and he…read morecharged me appropriately

Hired them to service my RO system. My water did not taste right after, so after a few months I had…read moreanother professional come out who discovered the wrong filter was installed. So I had to pay the new guy to do the job correctly after already paying McCarty. I called McCarty to inform them and they acknowledged they put in the wrong filter and thanked me for letting them know. That was it... nothing else offered.

I was in a family business for 26 years. So I know a lot of contractors, and I told them, I was…read morehaving a problem with my well and they said, call McCarty pump. When I called the company they got right back with me. Send out 2 technicians took care of the problem. Fair price highly recommend.