The service was incredible! The workers were all super friendly and knowledgeable and left us very comfortable with asking questions we had. The prices are reasonable and the store feels very safe and welcoming. There's a big variety things for people of all experiences and tastes to include some very nice impact toys and other adult toys of all styles. They also offer a discount for military which was very nice to find out. They offer workshops, but we were unfortunately unable to attend any due to our schedule. One of the nicest stores of this type we have visited. We will be back if we're in the area again read more

Thank you to the amazing and knowledgeable team at pleasure chest! You had such great hospitality and personalized recommendations. Right after we walked out the door, my partner told me "they didn't say 'thank you goodnight', but 'did you see legend of Korra?' The answer is yes, I did, loved it, and once again you all were amazing. I just have bad ears. Thank you! read more

Went for the first time with a friend and we were helped by Kody/Cody, who did an amazing job giving recommendations, telling us about other events they hold - like seminars, which I'm going to definitely look into the ones centered around disability and queer kink - and helping us with everything else. Loved their options and variety and the store layout was very easy to navigate. read more

Love how welcoming everyone is here. Whenever I come here I never feel unsafe or uncomfortable.

Dope place! Great products and staff. I recommend if you're in Chicago. Come visit! Great

Went in for the first time the other day and was delighted by all the options, hospitality, and overall atmosphere of the place! Tony was super knowledgeable and helped me find exactly what I was looking for and made sure to lmk about product warranty! Thank you Tony & co! Will def be back again! read more

The sales staff should be able to give prices and availability about the products they sell to customers over the phone.

Everyone who works here is knowledgeable, friendly, and good at reading when to give you assistance and when to let you browse. The selection is great and the prices are comparable to what you'd find online, but with the benefit of being able to see and feel the product. I'll definitely be back. read more

The staff were so friendly and considerate to my group. Beyond helpful. Definitely gonna make this place a stop if I come back to Chicago!

Service was excellent. Went with my boyfriend and we are able to find the perfect tentacle toy that pleased the both of us. The silicone like material makes the toy super reliable and easy to use! Also has a suction cup to use in the shower if need be. Definitely recommend this shop to my boys read more

Visiting the Pleasure Chest was a fantastic and positive experience. First off, even though this is in a busy part of Chicago, Pleasure Chest has its own private parking lot. Yessssss! I hate parking in Chicago. Once you get inside, you're going to be astounded by how organized and how many options are there - even though the store isn't particularly huge. I've definitely seen larger toy stores - and honestly, the wide-angle professional shots of the store make it look *way* bigger than it is. That being said, "bigger isn't necessarily better". The store has a good variety for the size as well as demo copies of most of the toys. In addition to being so beautiful and well-organized, the sections are pretty easy to figure out once you start walking around. I'd really prefer some sort of signage, but you'll figure it out. There's a kegel section, greeting cards, bachelorette, lubes, safe sex (including dental dams!), transgender, realistic strap-on toys, wireless toys, bondage clothing, BDSM impact toys, lingerie sections, adult books, toys for male anatomy, gift baskets, and a small very-large-toys-for-butts section. It's very well-organized. Almost everything in this store is from high-quality, reputable brands. I don't actually think I saw a single phthalate-laden toy. We-Vibe, FunFactory, Vixen Creations, Oxballs, Tenga, Fleshlight, Spareparts, and tons more. Lots of fantastic, high-quality options. Staff are SO friendly and knowledgeable too. I asked for a few recommendations - and got great ones. They clearly know their shit, and they can lead you to virtually anything you ask for - or provide recommendations if you don't really know what you want but know what need you want to solve. The Pleasure Chest also has an all-gender, single bathroom that doubles as their changing room. Very clean - just like the rest of the store. Fantastic, sex-positive toy store. The world needs more Pleasure Chest stores. (If you wanna "window browse" before stopping in, they have a website too. Just make sure to call ahead and make sure they actually have the toy you wanna poke at before coming into the brick and mortar location. Physical stores are more limited than online websites. :) ) read more

Im sad to have to leave my first bad Yelp review, but I've never been so degraded by another person, much less an employee, in my entire life. I have dealt with the public for the past 10+ years and have never seen anything like this. I actually looked around to see if there were cameras because I thought I was being punked. We were going to buy upwards of $400 worth of products that night but ended up leaving with nothing because we were so upset by the way we were treated. Thank god Hollywood HUSTLER was down the street, they were so kind, helpful, and had a huge selection of merchandise. Don't waste your time here unless you enjoy being berated by these employees. Pleasure Chest, do better EDIT TO REPLY: I believe you're very misinformed. There were only two people working that night, I was sober, I was wearing a mask the entire time, only pulling it down to smell a candle (just as it's allowed at any other store). I could not read the sign as it was extremely small and I'm visually impaired due to a brain tumor. I apologize for not asking the employees pronouns first as they were too busy reprimanding me, I was not able to get a word in. I could imagine that being frustrating and I do sincerely apologize if that did happen. Had I known that you could not touch anything in the store, including the clothing hangers, I would have just shopped online. Much cheaper. In the future, I would consider having one of your employees walking around helping and sanitizing as they do at Hustler, it seems like a better use of time. Best of luck. read more

Popped in with the Mrs. Saturday to pick up some items for us. It was pretty busy in there and folks were having their usual semi nervous conversation with either friends or a partner about what their needs were. It was fun to listen to some of the conversations. The selection here is pretty decent. Prices though are something else. They're more on the premium side, but at least they offer a 30 return should your product fail due to manufacturing defects. ( must have receipt ) This location also offers all sorts of classes, which we've been to a couple. You can find them on meetup. My only criticism would be with the staff's inability to remove those that don't know how to behave when in an adult surrounding. There were three guys walking around making some very inappropriate comments and no one addressed it but me when I told one of the guys that he should have respect and pay attention to his audience when speaking aloud. Not a bad place, but addressing the above mentioned can help folks feel better being there. read more

Love this place great selection of toys and great ambiance. I like to visit every time I am in wicker park

Nice staff mask still required 11-22. They have vhs cleaner if that's what you're looking for

Have been here twice with great service from the staff. One of the employees helped me look for a harness and was willing to help retrieve the ones on display so I could see the front and back of them and helped with suggesting sizing. They have great selection and are very friendly to all folks! Had to dock just one star because one of the times I was here I had great service from the staff still but the store smelled really strange and it was really nauseating for me and my friend that were there. We were masked so the smell must've been really strong because it was still giving me such a headache through my mask. Other than that I love this place and it's a great local place to get all your fun toys! read more

This review is for pleasure chest on Lincoln Avenue in Chicago Illinois. I have stopped into this store twice in February 2021 to look at a few different items. Compared with some of the other stores in the immediate lakeview area the selection here is much better and in my opinion the prices seem to be fair. All good things inventory wise and great organization of toys. The covid measures in place are excellent, although I do feel that refusing to take cash is a bit misguided as it relates to the spread of covid. There are ample signs and the staff was good at enforcing social distancing measures. Unfortunately, that was really the only positive with the staff. My first visit it did seem as though the staff gave far more attention to the female guests than myself which as a good business you should cater to all guests equally and train your staff as such (see previous review about that woman's husband not getting help either)! Upon my last visit, no one helped me or came over to ask if I have any questions. Furthermore, the two staff that were working were having a very loud conversation that seemed to be of a private matter pertaining to the business rather than assisting the customers in the store at that time. Then when I checked out the girl asked if anyone had helped me - I honestly chucked and jokingly said "nope just me!". I think giving shoppers space is important no doubt but there is a fine line between space and just blatant negligence. Ultimately I will keep coming back for the inventory but the service gets a 3 star from me. read more

Loved the process of getting my first you. Ben was incredibly helpful and I'm very excited to see how this first experience improves my life :) read more

Great experience. Employees super informative and helpful. Variety of quality options to choose from which is nice. I'd definitely recommend this place and return again whenever I'm in town!! read more

Very helpful!! Very knowledgeable!! Always amazing service when coming here, I luv et

4/15/21 Went into the store, because the other location closed. Was very excited to see the merchandise, and take a look. Ended up spending more then 500$. There was a woman with a beanie on 4-15-21. She was incredibly rude and had a terrible attitude. We asked her a question about a board game, and she was rude in her response as well as we were leaving she was talking under her breath. Terrible. The other woman with glasses with very nice. Won't be back. Let's stop making excuses, and remove these people. read more

The cashier was terriblely inefficient. Waited over 15 minutes to make a purchase with only 2 people in front of us. Didn't catch her name but she claimed to make purchases for the store. There were 4 people in line, she didn't care at all. Talked for 5 minutes without scanning an item. Scanned an item at a time, then gave a story for each. Left the register to solicit things the customer didn't ask for (we were all clearly just trying to pay and leave). Buy online, you will get your items quicker including delivery. read more

Uh, what a lazy group of workers who basically let my husband fumble around the store when I actually called prior mentioning him visiting. I even told them he would need help, and they didn't seem to care on the phone to help me either on the phone or him in person. He asked multiple times for help and the employees seemed like they didn't want to be bothered, merely pointing him to the lingerie section, and not even asking him if he was looking for something specific. Honestly, they were less than helpful. If it weren't for TabooTabou's recent change in location we wouldn't have been forced to come here. read more

This is my go-to Adult store in Chicago. Variety.. they got it. Service with a smile..not so much. I love this company for many reasons though the customer service needs an overhaul at this location. read more

Really good adult store here as they have just about everything you can think of. Toys, books, games, videos, outfits, etc...you name it! Great spacious layout with everything out in the open as it should be. They have weekly classes that are quite interesting....classes going over anal, orgasms and G-spots. The people here know their stuff and do not make you feel uncomfortable when you have questions about things. As Collen C said about this place, they have a great balance between kink and class. Great place to come and het whatever your sexual heart/anatomy desires. The place even has a parking lot for us drivers...awesome! read more

First off excellent customer service. I returned a broken product and they exchanged it no questions ask (although I'm not sure what questions would be ask anyway). The store is very clean and the products were well organize. My girl was there for the first time and the sales person was very knowledgable and took her time explaining the products. With some of these toys running up to $200 I hope they would be. All and all they made our 45 minute store perusal comfortable. Bonus was the free parking right outside the door. read more

The Pleasure Chest - Very organized and clean store. - Lingerie Near Me - Chicago, Illinois

This is one of the least sleazy adult emporiums around, so the squeamish may actually not be too embarrassed to go in. They have a diverse assortment of potions and lotions, costumes and cards, kooky and kinky stuff. The front display window is a wacky "aquarium". read more

The Pleasure Chest - The Pleasure Chest - Lingerie Near Me - Chicago, Illinois

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a little pricey to me but i totally understand plus they literally had everything we were there to find with different options plus way more. it was an amazing store, the esthetic, cleanliness, size, staff etc was perfect. we loved it ! read more

Expensive product. Extremely rude staff. I don't know why you would shop here. For some reason I need to add more words to this but I have no words. read more

The staff is fun, knowledable and professional.. I will be back...The inventory is wide...no pun intended.... read more

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Ok, I had to make the trip after a recommendation from a friend... First off, the logo is perfect!! What a great design and while tasteful, it's erotic as well. Now I didn't have a shopping list or any idea - I was just "browsing". I don't frequent these types of shops, but I am also not a prude. I just wanted to broaden my horizons and "educate" myself in the unspoken glories of love. The shop is tasteful and clean and I got an unknown type of look when I went in...hmmmm. Maybe I'm just paranoid. I was asked if I needed anything and to their disappointment, I replied in a confident: "No thank you, I'm just looking". Needless to say, I left the store emptyhanded but with a new found interest into the world of erotic. (The Liberator Wedge? Cooool!) I still don't get the "Beladonna's Foot Soldiers"....but I did think that they were funny. read more

This place was awesome! Super gender-neutral approach and the workers were wonderful and took extra COVID protections and safety measures! DEFINITELY go here read more

Pleasant enough place, clean, helpful staff, and they have a parking lot, in Lakeview, imagine that. A wide variety of products, form the latest hi tech Bluetooth toys, to the old school you have to do the work yourself toys. read more

The Pleasure Chest - Lingerie Near Me - Chicago, Illinois

Good adult stuff to take your love one and check out the variety the store has to offer as well as couples classes. read more

But adult I've ever been inside. They carry everything imaginable and all the employees are very knowledgable about the merchandise.

Omg frances is so beautiful...i love his customer service and selling skills...so knowledgeable Thank you so much for our first time visit!!!! We are now forever customer....I will never go anywhere. read more

This is my favorite adult store. Hands down the best in Chicago, but I've lived in Phoenix and southern IL and nothing compares to The Pleasure Chest. They always have the latest & greatest toys and general supplies. They have size inclusive lingerie and all the fun bachelorette party stuff. Best of all, the employees are always awesome. Usually when you go to an adult store, there's some scummy guy behind the counter who doesn't know anything about the store items besides the dirty movies in the corner. Here, the employees are super knowledgeable and they make the experience super comfortable and awesome. read more

Alright, so I'll be straight with y'all...I'm no prude, but Lover's Lane generally makes me want to vomit. I'm not into cheesy crappola, especially when it comes to....these type of activities. Having said that, Pleasure Chest certainly hits a careful balance between kink and class. Difficult, indeed. The interior is nicely appointed (giggle, but no seriously...they have bouquets from Belmont Floral, et al). It's nicely arranged, large selection of...ahem...instruments, as well as other items such as candles, couples kits, books, bachelorette party stuff. Kind of something for everyone, and you won't feel like a creepsicle walking in, either. The staff is really professional, not like the angry, angst plagued people over at Taboo Taboo :) Oh, and a parking lot...gotta have a way to haul all the loot home. read more

Wow! I used to frequent this store when it was on Broadway (not frequent it cuz I own a lot of sex toys, but I had a lot of bachelorette parties for which to prepare), and always enjoyed my visits. But this new(ish) store is a vast improvement. Spacious, nice layout, everything is very organized...and the staff is super-friendly and helpful. You can play with a lot of the toys (try before you buy, right?!?) and decide what is the best buy for you...are you a bunny kind of girl? How about a little cute green worm? Odds are good, they have the right contraption to make you feel nice. They also have quite the selection of bachelorette party-themed gifts and gags. Ya know, cuz that's why I was there. Anything from favors (penis-straws anyone?) to gag gifts (bride and groom shot glasses? perfect for the reception!!!). It's fun just to browse, even if you don't want to buy. We found the perfect fun little favors for our bachelorette party...and found out that you can even purchase a speculum...ya know, if you wanna check out your cervix.* * This review was written with the assistance of a licensed nurse practitioner. read more

Freaks unite!!! I lovvvveee this place! Not only do they carry a wide array of toys, lubes and outfits, they also have great items for people who are into kinkier play such as BDSM, advanced anal play, and more. I tend to go for the weekly adult classes they have and have been instructed in everything from GSpots to Japanese bondage to anal - AWESOME! The workers are lovely as well. They are very accommodating and make you feel very welcome despite how crazy a question you ask might be. If you love sexy adult games, penis shaped pasta or diamond studded dog collars, check this place out! read more