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    The Pit Crew

    2.4 (5 reviews)
    Closed 8:00 am - 4:30 pm

    Services - The Pit Crew

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    2 More Services

    Commercial truck repair

    Trailer repair

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    Concord Auto Service

    Concord Auto Service

    4.8
    (164 reviews)

    This review is way overdue. I know I took too long to leave it but better late than never. I know a…read morelot of people have a hard time finding a trust worthy auto service shop, I was one of them looking all over Concord. I came across this shop because my friend knows the owner. First time I came here was for a basic oil change, since then it has been about 3 years now trusting these guys. Ken is the owner, him and his team are quick to respond and have a great system when getting your vehicle worked on. They will send you a link with a break down of the work and cost before proceeding you will have to sign it. I had a couple of my trucks with an oil leak, their mechanic Jimmy is the man. He has fixed a couple of my trucks and I just couldn't be happier. If you are looking for a good auto service place this is the place you can trust. Give them a try and I promise you won't be disappointed. Thanks again Ken and your team for always taking care of me.

    Anthony and his team are lifesavers! The service team at Hyundai in Concord told me my AC…read moreCompressor needed replacing and quoted me $3,200+ for parts and labor. I decided to look into other options and came across Concord Auto Service. Making an appointment is super easy, and they're extremely communicative. Anthony is very kind and knowledgeable. He and his team definitely know what they're doing! It turns out my AC Compressor was fine, I just had no refrigerant and a faulty relay. Thanks to Anthony and his team, my AC is now working great! They saved me almost $3,000, and I'm so grateful for their expertise and honesty. I'll definitely be coming to Concord Auto Service from now on!

    G&C Auto Body

    G&C Auto Body

    3.8
    (41 reviews)

    I got rear ended two times in 6 months and we took both vehicles to this shop for estimates on…read morerepairs and both times they were ultimately deemed losses. The first time I understood, the car was old. I had no problems with the service and returned to them again for my next car. I had issues with the service from the very beginning, some of which were also due to lack of coordination with insurance companies, but overall I did not like the shop's handling of it. Insurance sent over a request for a work order, but then erroneously cancelled it. I called to set up an appointment to bring in my car and G&C told me they could see the work order but it was cancelled. I set the appointment date and contacted the insurance to say the autobody shop thought this work order was cancelled. Insurance guy texts me back that it is uncancelled and then set me up with a rental car to start the same day as the appointment. Well, I went to the appointment a week later and g&c said the order had never been uncancelled. This ultimately is the insurance's fault I guess, but some sort of failure of communication between all parties took place, and I wasted my time bringing in a car to an appointment where they didn't have permission to evaluate it it. I left and got things straightened out-- brought my car back 2 days later, not a big deal, and the insurance approved the repair estimates. Then g&c increased their repair estimates, but it was still covered. Next g&c had to get a part for my car which took time. Then that part came damaged/not up to par. Great, thanks for looking out for me. They had to order another new part, which took like ten days to arrive, while my car is just sitting there and I'm still in a rental. Finally it came in and then they started to actually work on my car and suddenly they told the insurance my car was a total loss. This turned into a big ordeal where that insurance company had to tap out and we had to change to our insurance policy covering the claim, but during that whole process NO ONE from the autobody shop bothered to call me or reply to my texts for nearly two weeks. I specifically texted them for updates/explanations and was not responded to for days and days and then I had to call THEM for them to explain to me it wasn't just the cost of repairs that increased, my car was irreparable. This car was only a few years old and had 12k miles on it. I don't know what happened to it after, but I imagine it still had life to it, since it was still perfectly drivable. I don't know cars, but it probably sold well as a salvage car. Sus. Anyway, this shop kept my car for a MONTH AND A HALF, didn't communicate with me for the last two weeks, got paid to store the car while doing nothing most of that time, and wasted my time by not accurately accessing the damage. I am not someone who normally would write a negative review, but looking back I really am dissatisfied with my experience with this business and God forbid anything happens to my new car, I will not be returning here again.

    I used the AI "assistant" to set up an estimate. On my first visit, I probably should have known to…read morejump ship when the woman working there was dropping f bombs before 8am. They took pictures & sent me an estimate. I was in a minor fender bender. They wanted to replace my rear bumper with an after market bumper & claimed that it wasn't cost effective to repair it. When I advised that my insurance company wanted me to go through the at fault insurance company, that's when it really went downhill. The at fault insurance company assured me multiple times that G & C had what they needed. No joke - I went back & forth between the two with each other claiming they "didn't know what they were doing" 5 different lengthy phone calls, plus my own insurance agent called them three different times. One was the day before my appointment to get it fixed and the at fault GEICO agent assured me they would contact G&C to make sure everything was good to go for my next day appointment to get the car fixed. I texted G&C three days before my appointment (after quite a bit of text communication) to see if I needed to bring the car earlier for better pictures or if they needed anything else before my appointment. I got no response, so assumed my appointment was good to go. I had a rental car reserved. When I showed up for the appointment, I was told it would be a few minutes. I then heard them say they were going to call GEICO and they didn't have what they needed. Really?!? 5 days & you can't contact GEICO for whatever it is you need? You can't call, email or text me back & tell me you still don't have what you need? I tried calling the adjuster that I had spoke to the day before that had assured me they were going to make sure my appointment was good to go and as I was leaving a message for them - I was informed by G & C that they were still on the phone trying to get "what they needed" from GEICO - then they proceeded to chat with whoever they were on the phone with about a different (Tesla Cyber truck) vehicle. I asked if I should just return to work and they could reach out whenever they got what they needed & the reply was: "I don't want to waste your time." I texted on my way back to work to please let me know when they got whatever they needed & never heard back. You already did waste a ton of my time. You didn't communicate. You didn't make an effort, nor did you seem interested in actually repairing my vehicle - which is fine but please be clear from the beginning that you don't want to do business with me. I had to cancel my rental reservation, which made it clear that G & C had not communicated with them at all anyways. I got an appointment with another auto body shop within a day that agreed to repair (not replace) my bumper instantly & helped me with my rental. They had zero issue getting "what they needed" from GEICO. If all you want to work on is Teslas, then only be a Tesla repair shop - please don't pose as an any vehicle insurance auto body shop and/or let incoming patrons know you are not interested in helping them from the get go.

    M Auto Services

    M Auto Services

    5.0
    (22 reviews)

    Owning a BMW is a dual edged sword. Elegance, Power, Design... black hole, money pit, maintenance…read moremonster... It's frustrating. Because of its great engineering, they are powerful machines... but because of it's great engineering, they take so much time, effort, and money to maintain. And god forbid you're a middle class guy who has a future classic E46 M3, and the dealerships want my left leg and first born as payment. I have an E46 M3 that was exhibiting power decreases, and loud rumblings inside. SJ said he could take on the project. Long story short, it took 3 weeks of diagnostics, swapping parts, finding new issues, and trying new things to finally get this thing to run properly. SJ communicated all his work and thought processes VIA text/phone as I live in Southern California. He was honest, and let me know exactly what he wanted to do, what he did, and why he couldn't do certain things. He went ABOVE and BEYOND what a normal mechanic should do, and that is why I will continue to bring my BMW (and this is probably the last BMW I will ever want to purchase sans an E30) to him as long as he's there. He's fairly priced, honest, and local.... exactly what I needed in a mechanic. Thanks Again SJ for all your hard work. I know she was a nightmare!

    First off, scheduling with SJ is easy and he is very friendly. Even tried to diagnose my problems…read moreon the phone for me. M Auto Services are one of the best shops I have taken my 1 series to. I've taken it to other BMW mechanics in the past but none compare to what SJ and his team did. He took plenty of pictures and gave me a ton of information on what my car needed done. Thanks SJ I'll be be back for when my 1 series has problems again!

    Morris McGinn

    Morris McGinn

    3.4
    (7 reviews)

    This place use to be Rock fast, Tire guy is great costumers…read moreservice A+ the rest of the tire Guys hate life, extra slow on this visit, took 2 hrs to get tires in use to be 30 mints, these tire guys where like ninjas, not any more will find other installers . They are more expensive than pro shops .

    First Experience: I had purchased tires previously from RT Tire and brought my own new rims for…read morethem to use. They had instructed me to purchase the new correct TPMS from monument auto parts down the street, which I did before the service and everything appeared to be installed correctly. Second Experience: Fast forward a year later and I had a different vehicle with tires I already owned and liked and new rims in the trunk and requested that they install the new rims with the existing tires. I asked before starting the service if I needed to go get some new TPMS sensors from monument for which the manager responded with "no I sell the TPMS sensors now and also we can see if we can reuse the old ones". Tells me 30 min later or so that they were able to reuse the old TPMS sensors and I was on my way 1hr or so later. Paid $160 for the service and went on my way. A few days later I start getting a large vibration in the steering while driving on the freeway and took the car to America's tire company to inspect the wheels to see if they needed to be rebalanced. They said they opened one tire when they could hear something inside and found the TPMS senors had been taped on the inside of the rim but had came loose and was rolling around inside the tire (probably scraping up my rim on the inside). Paid America's tire company another $300 or so for 4 new TPMS sensors and reinstall of the tires to fix the situation. The next pargraph is my summary of everything that went wrong at Morris McGinn. 1. Before starting the service I specifically asked whether I should go purchase the new sensors. Was told "no" and they could either sell me or reuse the old sensors if possible. They basically completely lied to me even after I offered to go purchase the sensors before the service was even started. 2. They are willing to put customers at risk by taping TMPS sensors inside the rim instead of reusing them correctly using the new bands or simply suggesting to get new valve stem mounting TPMS sensors. How long would this even last considering the sensor must have been under great centrifugal force and would eventually come loose for all 4 tires just as it did. HOW IS THIS CONSIDERED ACCEPTABLE OR PROFESSIONAL? 3. They wasted my entire morning with them, charged my $160 dollars, and they still made me worry upon hearing the vibrations and have to go visit America's tire company. Again in what world is duct taping the TPMS senors on the inside of the rims acceptable? 4. This kind of service regarding the TPMS sensors, which cannot easily be inspected, should not be short-cutted especially when the customer asks up front if they should go get the sensors. How many other customers has this been done to? 5. The first experience I had a year previously with them resulted, in one of the rims, the sticky weights of the rim falling off onto my driveway so one of my rims on my other vehicle is still not balanced and probably needs to go to America's tire company. The only reason why I have not taken all 4 of those first set of tires into Americas tire co to check the sensors is because I actually bought the sensors myself at monument and gave them to Morris McGinn before they installed those tires so i know 4 TPMS value sensors got used. I had hesitated to write this review because I thought I had received good services in previous a experience buying tires from RT Tire and having them installed in the rear by Morris McGinn but my last experience was so terrible that I am writing this as a safety warning to other potential customers. Also RT Tire may wish to speak to them regarding this experience because it may not be clear to others that the two enterprises are separate. I would have preferred not to write this because I think RT Tires' used tires are good condition and a great value but I would never have Morris McGinn in the back install them again.

    The Pit Crew - autorepair - Updated June 2026

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