It was my first time going to Nirvana and my experience was amazing. the staff was informative and…read moregreat customer service. I will def be back.

Up until recently we have had a good experience at Nirvana. Veterans discounts, friendly staff,…read morehelpful and pretty fast service. Today we had a different experience. We were charged the sale pricee for a thc cart but what we got in the bag was the next size down. We went back to address the mistake and they said there was nothing the could do. Well they offered a free vape pen battery..... not exactly what we asked for but... something i guess. My issue is the customer shouldn't pay for the employees mistake and a dismissive attitude is just poor customer service. In my opinion they stold from us. There's lots of dispensariesm... I wouldn't waste time on this one.

I have gone here every time, this time I did an online visit with the Dr…read more Got the whole process done in a few hours. Thanks for the friendly service.

I have been coming here since the beginning of this journey. I just renewed again and the process…read morewas amazing! Send a request for an appointment at noon. Get a text within hours to set up time and fill out paperwork. Too easy so far. Last night at 7pm from my living room I met with the dr via phone. By 2 pm next day, I have my card from the State in my email. It couldn't have been more convenient and quick. Awesome service. They do it all for you. There's a reason I've been coming here for the last 7 years. See you again in 2 years!! Thank you AZ Green Life!

Great customer service very helpful budtenders and good prices…read moreI enjoy this dispensary and will be returning soon

The advertisement displayed on the billboards is highly misleading and designed to entice…read moreindividuals to visit the dispensary. Despite my negative experience at the dispensary, I cannot and would not recommend this establishment. The associate I encountered was unhelpful and uninterested in assisting us in finding a suitable strain seemed to not care much once we mentioned the promotion we were interested in. The advertisement prominently states "FREE OUNCE FOR NEW CUSTOMERS" without any additional fine print. This should be the sole basis for honoring the promotion. However, upon visiting the dispensary, it was discovered that a $50 purchase is required to redeem this offer, and the customer receives only 7 grams of some low grade in house brand instead of the advertised full ounce. This is a significant reduction in the value of the promotion, requiring the customer to return three more times to spend another $50 each time to obtain the promised amount. This advertisement is highly deceptive, and if the dispensary is aware of its misleading nature, it should take appropriate action to rectify the situation. This could involve removing the advertisement or making a substantial alteration to the promotional promises displayed on the billboards.

Dr. Burns is beyond Thee Best Great company and been going…read moreto her for multiple years and would NEVER go elsewhere. WHY???

This clinic and doctor are amazing. Dr Burns is knowledgable about use of cannabis for medical…read moretreatment. I have worked with her to create a treatment plan for my mom who has Alzheimer's dementia and cancer. Having been a cardholder for years, I found Dr Burns far more knowledgable and helpful than the other doctors I've met with in years past and one a few days prior who charged more than her and knew seemingly nothing compared to her. Dr Burns seems to actually care and want to help. She listens. She takes the patient into account for the treatment plan and adjusts with input to find the optimal plan. I was recommended by a high level c-suite clinical executive with a major health system who had been referred by her dad's neurologist. I highly recommend Dr Burns.

Laila is legendary!! Very patient and just a great spirit overall! Will return for sure!read more

Former daily customer ending visits effective today due to stand offish employee around 8 to 8:15…read more As a daily customer I literally don't require that extra packaging. Giving I was going to use the product right away the employee shared a verbal threat saying if I took it out I'd be banned. If that's a reason to ban a daily customer do it!! That is the dumbest fake rule since my first day here I didn't even take the bag. If you're gonna have goofy rules to be on a power trip maybe share that daily before I spend money. Thanks never coming back here again as the lazy guy works here. Also I originally had a female assisting me until he decided to check me out where she could've literally done so.

Last time I went to this place it was the morning after New Years Eve. A still drunk and agitated…read moreemployee screamed in my face when asked a question about holiday hours. Screamed I was banned from the store, shrug. No loss. I'm disabled and could not easily walk up to the door to see the handwritten "holiday hours" and specials posted on a brick ledge 6 feet from the door. Even if I did, Id have to put the small handwritten note 2 inches from my nose to read it. GO ANYWHERE ELSE! Pay more if need be, but dont waste a cent on a company that hires drunk's.

Worst dispensary! Bought a select disposable 2g vape 10 days ago and it won't even light up and…read morework. Completely full still and brand new, took it in to the store and because it's been 10 days not 7 they won't replace it even though they clearly see it's BRAND NEW! Don't waste your money here, have a $60 vape I can't do anything with

Changed to Jars but still friendly staff. Knowledge about product was spot on. Wife wanted…read moresomething for arthritis. Gave here a topical that worked great.

Okay how did I just find this place!!!…read more Super close to my house! I've been going to reef and been wanting to explore other shops and I have found my shop! Great deals and great product!!! Very clean and aesthetically pleasing shop!!

Improve? Are you kidding. They'd have to give a shit, show up, return calls, to improve. They…read moredon't do anything but the minimum and take your money. Three messages, complete with outgoing email messages warnings about excessive messages. Which would be fine if they're returned calls 72 hours or at all; you know, following their own protocol...? $15 more in their fee is ok if they're at all gracious. They're not. Not responsive enough to be gracious. I hate them.

If I could give this "business" which is really a scam negative 100 stars I would. I signed up for…read morethe process to get a card, quickly learned just a little while later that my ability to own firearms would be effected If I got the card. Once they called me to simply start the process I told them I didn't want to go through with it and asked for a refund. The representative over the phone told me that It would not affect my ability to own a firearm (which is a blatant lie) I said I still didn't feel comfortable with it, and they said okay I would be receiving a refund. A few days go by with no refund, I try to call them back but their number goes straight to voicemail and is an automated system. I have left them multiple voicemails, and emails asking them to at least return my calls with no response. These people robbed me blind, its been over a month, I am now forced to file a report with the better business bureau. If you plan on getting a card at all, get it elsewhere.

I placed an order online. I'm a military veteran and I get really bad anxiety, but when I arrived,…read moremy order wasn't there. (I must've accidentally ordered from another) however in my anxiety, the manager Brie came over. She spoke to me and I explained my situation and she took amazing care of me! I've always enjoyed this store. They have a great selection, the staff is kind and the prices are reasonable, but today was exceptional because I probably would've had a panic attack. Brie is absolutely AMAZING as are the people under her and I highly recommend this story to anybody who needs cannabis.

Stopped by on a weeknight, accompanying a friend looking for tinctures and edibles. We waited in…read moreline for about 20 minutes as a walk-in, as we didn't take advantage of the ordering online option and wanted to talk to the staff about the vast options available. There happened to be many deals going on for the rest of the week at the time we visited, including the: - early bird/night owl special - 20% off everything cashed out between opening-10am and 7p-10p if not already on sale - buy 1 gramz topical, get 1 G9 - 50% off all products of MANY brands My indecisive friend spent about 30 minutes discussing options with our amazing staff member Odalis, who was patient, thorough, knowledgeable, and overall pleasant despite our many questions about products. By the end of our visit, we spent over $100 but also saved over $100. (Took the photo attached prior to ringing out all the products we got). My friend and I have very limited experience visiting dispensaries, but we've only ever had good experiences at this JARS Metro Center location! (We've been a few times previously, but this was the visit where we had the largest haul). NOTE: THEY ARE CASH ONLY, INCLUDING TIP. THERE IS AN ATM WITH A $3.50 TRANSACTION FEE.

They're the best in Phoenix I recommend them over any one…read morewith the point system they got.

Pretty Good service bad but other than that some good canibus to many problems an the edibles are…read morefine lot of codeine an floral spray an coloring an confetti