Excellent and extensive selection of hats, multiple styles and colors to choose from with helpful…read moreattendant that helps one select. I picked up a Kangol flat cap at a reasonable price. Thank you!

Very happy with the Mayser Panama hat i bought there - it was more expensive than any hat I've ever…read moreowned, and I receive compliments on it all the time - absolutely worth it. It's developed a small hole in the crown - what are my repair options?

Pulled up to LIDS and Matthew held it down! Dude's creative, trustworthy, and got me lookin' clean…read morewith the perfect hat. Real one! I appreciate the help, bro!

The "store manger" Isabella on the second floor Lids is RUDE. I called to ask a question the other…read morelids store and they were helping look up my receipt and couldn't find it so they transferred me to Isabella because they assumed I purchased from her store. When I asked my questions she immediately turned me down and said that wasn't allowed yet the other store manager was able to do it for me. When she asked me questions she would interrupt me every single time I tried to answer and would continue to talk over me. I asked about an exchange and she was insinuating I wanted to return. I asked a yes or no question and she just kept talking nonsense as if I was stupid. When I asked her to please stop interrupting me she became hostile with me. When I asked for the manager she swore she was the manager and when I asked for a corporate number she said she wasn't allowed to give me any information. You guys need to stop giving these little girls leader roles and focus on teaching customer service.

What a great place, I go here for all my team needs and the staff is super helpful locating all the…read moreteam gear you need, I highly recommend this place.

I was there about three weeks ago and received the best customer service! The staff was so…read morefriendly and extremely helpful. I went in to purchase one shirt and ended up buying a jersey, satin jacket, sweatshirt and a few other things. I am grateful to Angel, Victor and Sam who assisted me with my very expensive purchase. They are a very knowledgeable staff, and I have recommended my family to shop at this location and ask for one of them! There was an amazing selection of sports gear, and it was nice to get a female's perspective. Thanks Angel for your awesome input!

Needed a cowboy hat. Showed up here to find that the hats are "made to order"…read more I was in need of a cowboy hat that day. He was very generous and steered me to one of his competitors. I got what I needed at the place he suggested which made me want to come in for a fitting. Thank you sir for your assistance. A truly smart way to do business

Excellent service and communication Unique location with a…read morelot of historical headpieces. I highly recommend this family owned and operated business

I stopped by this Cap City store inside the Burbank Mall on the second floor while my wife was…read moreshopping at Macy nearby. This place has a lot of hats to choose from so whoever your sport is, you'll likely find their hat here. Keep in mind that this is a pricey store so don't be shock the price. The employees are nice and will answer any questions you have. They have other stuff here as well, just walk around the store and look at their selection. I looked at some of their jersey but nothing caught my eye.

Jesus was amazing gave me amazing costumer service will be coming beck to the Burbank because of…read moreamazing customer service will be recommending to family and friends

Wide selection of hats, fedoras, and head gear for those of you looking to make a statement. Prices…read morerange from mid to high .....gentleman working that day was helpful and friendly. Gave me a cleaning kit for my newly purchased hats. Will definitely be coming back if I need something new or in a different color & style (hats)

Cody is an absolute artist and he makes beautiful hats that will last generations. Support this…read moreincredible family buisness!!!

Great salesmanship and the guy who helped my dad was very honest and great with attention to…read moredetail. This is where you get a quality hat.

Claudia the saleswoman must have spent well over an hour helping me try on different hats,…read moredifferent styles, and is a pure joy to work with if you're in the market for a hat! I'm quite hat-ignorant but she took me through the different styles, colors, shapes, etc. and went so far to inquire what occasion I will be wearing the hat and about my wardrobe all designed to match me with the best possible hat, which she did - a grey felt bolero by Fernandez Roche of Spain and I love it! Claudia is extremely knowledgeable, fun, and very creative when it comes to assisting her customers and she's REALLY into her job! It was a great experience and I'd definitely go back...

Great variety of caps I hadn't seen anywhere before!! Found a great Shohei Ohtani-LA Dodgers cap I…read morenever seen anywhere before!! FYI. The store is in the heart of Infamous Melrose Blvd.. So you have a blast shopping at the other great shops near by..

Nice selection of hats and reasonable prices. Amazing customer service from staff and owner. The…read moresales person even took the time to teach my boy how to curve his hat. Thanks again guys we will definitely be back!

THE LONG BEACH VILLAGE HAT SHOP IS GONE…read more Shut down. Boarded up. Cleared out. Closed for good. I visited yesterday, January 8 2026, in the early afternoon and the building was boarded up. I could see inside the dirty windows and the shelves were all emtpy. I asked a Security guy and he said all the stock was moved out and the place shut down around New Years Day 2026.

Came to explore and this store had every hat you would want. Cutest hats ever. All type of hats for…read moresummer, winter, parties, fancy, night out, etc. Some hats can range around 20, up to 80 and 100 dollars.

I haven't driven to the shop in person so I can only comment on my experience via online service…read more Their website is straightforward to use and have accurate photos of products. The items are excellent quality and priced fairly. We are repeat customers. Highly recommend to others.

Huge collection of hats, so many more they have available to choose from on a computer. Nice people…read moreworking