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The Paperia

2.7 (10 reviews)
Open • 12:00 pm - 4:00 PM

Services - The Paperia

Cards and stationery

Copymaking services

Printing

1 More Service

Scanning

The Paperia Photos

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Staples - Entrance

Staples

(37 reviews)

Chestnut Hill

I would give MORE THAN 5 stars! If you're looking for a…read morepositive TSA pre-check experience, I highly recommend the Staples location in Chestnut Hill. From the moment I walked in, I was greeted by a team of friendly experts who truly understood the urgency of my situation. Despite the store being genuinely busy with a line of people, the staff maintained an exceptional level of service. They were caring and attentive, never dismissive, which made all the difference. I was pleasantly surprised to be out in just 30 minutes, even though I anticipated a much longer wait. Special thanks to the manager and the associate at the TSA pre-check station for their professionalism and kindness. Their dedication to customer service is commendable, and it was evident that they genuinely care about their customers. Erin also deserves recognition for her outstanding customer service. This location sets a high standard for what customer service should be. I left feeling valued and appreciated, and I can't thank them enough for turning what could have been a frustrating experience into a delightful one especially after loosing a day since I was turned away at the other staples.

I had a very disappointing experience at the printing department today. I sought assistance because…read moremy page wasn't scaling correctly, but the employee on duty was dismissive and unprofessional. She was chewing gum and gave me curt instructions to 'just hit print and resize,' which didn't actually solve the problem. When I asked for further help, she was even less helpful, responding with a poor attitude from across the room. I ultimately chose to take my business elsewhere. I hope management uses this as a training opportunity to improve their standards of service.

The UPS Store

The UPS Store

(45 reviews)

Chestnut Hill

I've just moved to Philadelphia two weeks ago. Moving alone is stressful enough but to try and do…read moreit during a global pandemic is almost insane. DMV is closed. Can't get an updated license and not moved into a permanent home yet. All that is important, because to get a USPS box you need all these documentation that you live here that I can't get with the city closed. However, I need to get mail and start getting settled in the city. Googling around I found out the UPS had mailbox's. I had to call around to find a place in the city with available boxes and enter 7715 Crittenden. From the phone conversation on Friday to the interaction in store on Saturday they were phenomenal. Friendly, courteous, and professional. We had a technical issue with the computer when I was there, and there are only two people allowed in store (by-product of the pandemic) so I got to see them interact with several people. I am leaving this review because the level of customer service was just incredible. Must-tasking to help everyone, smiling, helpful and I'm a big believer in giving feedback both ways. Great service needs to be celebrated and I wanted to say thank you. I just wish I gotten the three of their names yesterday to call them by name. So thank you to the 11am crew yesterday!

Best Customer Service! I needed a Notary and both Theresa…read moreand Peter were so helpful and accommodating. The Notary service is reasonably priced. Every person I've interacted with is friendly and get's the job done, especially Miguel. Recently I was in the store, and told Theresa how grateful I was for the outstanding customer service I always experienced there, and another customer joined the conversation and expressed the same satisfaction and did all of her business at this store. I think I'll do the same.

The Paperia - stationery - Updated May 2026

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