My family has worked with the Paper Trail for save tha dates/invitations for 3 weddings (and will be stopping in soon for our 4th). Owner Andrea has great advice and beautiful selections. Also, I stop in frequently for greeting cards and specialty gifts. The selections are fun and different from other shops. read more

We just had an order of custom made note cards from Andrea and I must say she did a fantastic job. Very happy that I happened to wander into The Paper Trail on a random day before the pandemic hit. Highly recommend giving Andrea a try if you're looking for custom stationary. read more

Once again a small independent retailer shines over any online site. Today I needed to find a nicer than usual "Thank You" card to send to a client. I went into The Paper Trail and was immediately greeted warmly and directed to the part of the store that had the "thank you" cards. I found several beautiful cards and selected the one I thought would leave a nice impression. Upon checking out I made mention that I could use some "Thank You" cards in my business. Andrea, the owner, was quick to show me some tasteful and professional stationary and suggested I have them imprint with our company logo. I loved the idea and went back to work and emailed her the logo. To my surprise I received word about an hour later that my order was ready. Not only do the cards look fantastic but the level of customer service was impeccable. As a small business owner who understands the importance of standing out with exceptional customer service, it was a wonderful surprise to experience another retailer who strives for the same. I would recommend The Paper Trail to anyone who has any special stationary needs or invitations. read more

The service at the Paper Trail is second to none. I was in need of a quick turnaround on some wedding invitation corrections and Andrea, the owner, was attentive and quick to respond. The lovely store is an added bonus! read more

I was looking for a Papyrus type of card, something that looks a little nicer than Hallmark. Their greeting card selection is somewhat limited, but they had a huge selection of invitations. I guess they figure, why compete with CVS/Hallmark for greeting cards when they can corner the market for custom items. read more

Two times I went in, no one bothered to ask if I needed help, or welcomed me into the store. They were too busy talking. Good luck if you need help read more

The best one on one service!!!! First Class Quality!! Makes your event come to life from the start....an invitation is the first impression! Great place to pick up other great goodies! read more

HORRIBLE service!! I had such a terrible experience working with Andrea at The Paper Trail in Haddonfield. At first I thought she was very nice and helpful as she helped us pick out beautiful wedding invitations. The products they can help you make truly are gorgeous. This though, is more a reflection of the wedding invitation companies themselves. However, she really does not know what she is doing in terms of the wedding invitation industry and DETAILS. If you want everything perfect you really have to know your stuff yourself. Things I wish we could have changed: we told her we were having a black tie optional wedding and she never instructed us to put the dress code on the invitation. This is something I had to read online later that I should have done. Then we ordered our invitations and response cards without being guided to purchase a few additional response cards with a later rsvp date, so we could not send out invites to our B list guests with an appropriate rsvp date. It was embarrassing. So moral of this story is PLEASE please do your research and know EXACTLY what you want on your invites and how the process works because Andrea does not know the industry and will not be able to help you get exactly what you need. She also misguided us in terms of how many envelopes to order. But worst of all, her calligrapher that she recommends is TERRIBLE, absolutely terrible when it comes to getting things done right. Andrea sat with us when we picked up our invitations and explained how to go about addressing the envelopes appropriately for a formal wedding like we were having. She instructed us to write out the words avenue, street, boulevard, apartment, etc. fully because that was the formal way of doing it. I wrote the addresses exactly as she had and then the calligrapher took it upon herself to abbreviate everything. I had so many cards with "St" and "Ave". She might refute this review by saying that there was not enough room, which I understand for abbreviating the word apartment but you NEVER abbreviate the word "Avenue" to ave in a black tie optional or black tie wedding invitation. She also could have asked if it was ok before doing this. We were upset about the calligraphy, which even if you think this is being too ultra picky...Andrea did not handle the situation and our feedback appropriately. She does not remember the fact that in a quality business the customer is always right. She was nasty in person when we picked up the envelopes that were corrected. When it came time to trying to send out invitations to our B list guests (with the inappropriately dated response cards, mind you) she said the the calligrapher conveniently "went on vacation" during the time we needed our others addressed. And "wouldn't be back for a month". Which is obviously bulls*t, but we were polite and accepted her answer. We then decided to take the place cards we ordered from the Paper Trail to Sealed With a Kiss in Haddonfield who were SO NICE and helped us to pint our names on them with their printer. Never EVER would I recommend The Paper Trail or Andrea to anyone. You will only get a headache and be treated with sass and nastiness. Take you business elsewhere. Trust me. read more

If you are shopping for invitations, you should look at the "not recommended reviews" on this site. Notice they are ALL bad. That is because this store has bad customer service and a rude owner. read more

My daughter and I walked in to look for wedding invitations and were greeted by...a dog! I love dogs but when the only person that pays attention to you when you need help is...a dog, well, it's time to leave. read more

Choosing the stationery is a hugely important part of wedding planning and The Paper Trail is really one of the best! My family and I are from town, so we had been in and out of the shop before for cards and such. Andrea and Teresa were always helpful and kind. But when our wedding planning officially started, we began to realize that we had truly found an amazing place. I was really hoping to make every piece of the wedding stationery as cohesive as possible. From the Save-the-Date to the Shower Invite to the formal Invitation itself, they made sure that everything was exactly as we wished. Every piece of stationery we purchased from The Paper Trail was beautifully made and delivered in a timely manner. They welcomed every question and offered their own advice from personal taste to budgeting ideas. Andrea and Teresa are both are on top of everything! They went above and beyond in not only answering questions, but in making changes as well. Andrea and Teresa are truly excited about what they do and they understand the importance of their part in the whole process. Even Andrea's dog, Mr. Big, is proud of what he does! More than that, it is their personalities that makes this experience so special. They are kind and funny. Every meeting with them is like catching up with an old friend. Working with people like them takes the stress out of wedding planning. I could go on and on about how much my whole family and I enjoyed working with Andrea and Teresa at The Paper Trail. I highly recommend visiting The Paper Trail. Whether it is for a simple birthday card or a large order of invitations, you won't regret it! read more