This nails shop clean and with the new location it's looks really nice inside . I wish the people attitudes there would match how the place looks ! Got my nails done (full set) by one of the newer nail technicians and the next day 2 nails were broken off from simply scratching my hair . The acrylic was uneven and paper thin! I set an appointment for 4pm and argued with her because I i sat and waited an hour for her to get done with someone else nails ! I called and asked could I come at 5 she said no so I came at my scheduled time and still had to wait an hour ! My nails look like shit both times leaving after spending a total of $70 on my nails !!!! They are uneven , shapes are horrible the paint there sucks !!! Not to mention they ran out of gel polish in the middle of my full set and pedicure so that had to cover with regular polish and still charged me !!!!!! SAVE YOUR MONEY SAVE YOUR TIME !!!!! read more

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I was sitting in class and decided to get my nails done after. I'm from the Bronx & live in buffalo & I've never trusted going to a nail salon in the buffalo area until I found this place! Shop is very clean & the first technician I had was super sweet & walked me through each step (I was getting a full set). Then the owner took over and finished (although the owner seemed very unapproachable & had a "not in the mood" manner). They have a nice selection of colors & if you're looking for a place that does good stiletto nails? Try this place. Spent $34 tip included. Very satisfied read more

The Nailary - Stiletto nails - Nail Salons Near Me - Buffalo, New York

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Went to get my nails done today, appt was at 1 waited until 1:30 bc my nail girl didn't show. Then had to leave and come back, nails were rushed and she watched Netflix the entire duration of working on my nails. Unprofessional... I went there on recommendations from friends and after this experience I will not be coming back. read more

So, I learned about this salon through a friend who said they do "instagram" worthy nails. Being new to the city, I had to check it out. The first couple of times I went there were great--I loved my nail tech and it was the first time I'd ever received a mani where the gems/stones/nails didn't pop off in between fills. Ultimately, I decided to enroll in their membership plan, paying $60/month. This was "advertised" to include two visits a month, with two services per visit. So i could get a full set and a spa pedi one visit, and like another full set and another spa pedi a second visit w/in a month for the flat fee. This worked out well during my first visit. Unfortunately, this was short lived, and my favorite nail tech left (or was pushed out rather), so I had to settle for other less-than-talented technicians. The last 3 manis I have received from the Nailery have ALL lifted and popped off in less than a week. The acrylic application has been weak and thin. And the most recent time, 6 of the stones applied popped off THE SAME DAY, and one of the nails cracked in half 4 days after my visit, making my manicure look horrible. Their customer service also SUCKS. Don't walk-in and expect to be greeted. And definitely don't call and expect to be treated respectfully. I had a scheduled appt at 1pm during my last visit, but I wasn't seen until AFTER 2:15pm! And the person that ended up doing my mani wasn't even the person they scheduled me with. Apparently, they scheduled me with a person who wasn't going to be in that day? IF YOU KNOW A NAIL TECH WILL NOT BE IN, DON'T SCHEDULE THEM WITH A PAYING CUSTOMER!! The manager was not accommodating or nice about it at all, with her taking walk-in customers over me. They've also refused on more than one occasion to give me my two services in one visit, which is promised in their membership plan. I'm sure the shade that I've experience recently is bc i was a frequent customer of a nail tech who no longer works with them. Management would try and discourage me and other ppl from booking w/her bc. But she was the nicest person there. I don't respect the way they do business. Anyways, I had to buy press-on nails in between my last visit just for my nails to look nice. They've stayed on longer than acrylic nails from here, and I am much happier with them. Needless to say, I am cancelling my "membership" after this and will not be returning nor recommending this place to anyone. read more

Unfortunately my time at the nailery was not a pleasant one. I have been going to the same nail shop for years but decided to try a newer shop that everyone have been telling me about. I called around 630pm in the evening and asked if they were taking walk-ins. I was told to come in at 745pm that night and they could take me. I was not seen until 845pm and barely acknowledged or notified that I would be waited on shortly. The young women in the shop took me to her chair to soak off the nails I had on. She then proceeded to take put a towel over my hand that was used to clean the pedicure chairs and tubs. In addition, she was eating potato chips while doing my nails in between. When I was finally seen by another woman, it was 930ish. Because she was closing, she did a rush job and I did not like the shape nor did I like the thickness of the nail. They were very nice and pleasant in the shop, but this was not for me. The cost for $55 powder for a rush job was absurd. If you like nice artwork on your nails, this seems like the place to go, but as for me, unfortunately I will not go back. read more

The Nailary - Finished result. Too thick and no shape - Nail Salons Near Me - Buffalo, New York

Went in 10 days ago. Walked in greeted by a dirty look. Got a full set ( ombre) . Pink and White, and after these 10 days, they're brown. I was charged an astounding 65$. For mediocre nails. Nothing special what so ever. Also I left with nail polish on my fingers and I asked the nail tech to plz wipe it off and she said she didn't want more " chemicals" on my skin. But the lady sitting next to me was soaking her fingers in Acetone for an hour, but that's Ok. So ya 65$ for nails is disturbing read more

The staff are not pleasant. Service is slow the owner frequently stops to tend to her kids that she keeps there everyday! The nail techs are rude. Didn't open a chair for me to sit at the dryer I had to open a chair with wet nails. When you walk in they say can I help you! Duh clearly! Let rephrase that. Hello! How may we help you! Horrible experience fooled me three times. Never again. Nails done on Monday broke on Wednesday. Staff is very u professional and dry. read more

Decent place to get quick mani pedi . Not from the city and decided to get nails done . Place was clean and the prices were decent compared to Other cities . I messed up my nail and came back a few hours later and they didn't fuss about it I would go back ... read more

One of the better nail salons I've been to in Buffalo. I have been there twice for pedicures and once to get my eyebrows done. The pedicures were well done, the technicians were nice and good at what they do. They didn't push any more services than I asked for. After my first pedicure I smudged the polish, came back three hours later to get it fixed and they did so without extra charge or any fuss. The salon isn't gorgeous looking, or the most relaxing environment (the owner has her baby there, and many clients bring their children) but you get a very good job done for a very modest price and it is clean. The owner does a great job on eyebrows, and there is a separate room for the waxing so there is a little privacy. Not the place to go if you are looking for a "spa-like" experience but is excellent in all other respects. read more

The nail technicians are very nice. It's a very modest salon, but they do very professional work for a modest price. I got a gel manicure for $25.00 and they had at least 30 color choices. She spent about 30 minutes with me and did just a good of a job as the salons in Elmwood Village. Hopefully, they will get more magazines -- only had a couple. Bring your iPad. read more

My daughter and I have been visiting the Nailary for over a year and I'm truly surprised by the negative reviews. I love that you can book appointments online and the prices are decent. Zanna is an excellent nail tech and she does beautiful nail art. Everyone has always been helpful and friendly. It definitely has a family feel. It's a small locally owned shop but definitely not cookie cutter like some other places I've been. We have the membership which was explained very well and I was notified what day each month the payment would be coming out. I've had to reach out to the shop to ask a question a few times and the owner Tia was always very responsive. I would and have recommended this shop to several of my friends. read more

I enjoy this modest salon We had the wedding party go there Spring 2015. Only concern is sometimes strong chemical smell depending on who else is there and what they are having done. But clean and pleasant and not pricey read more

Best nail salon in Buffalo. Tia is amazing as well as her staff. I like to get pretty wild with my nails and she always has new, awesome products to use. Their instagram is full of the great work they do. Prices are very fair for the amount and quality of work that's put into your finished product. read more

Terrible! do not go here! there are no colors to choose from. They use files from other people on your nails. It took her over 2 hours to do dip on my nails. She didnt even do them right, she never put the base dip on, just the color. I will never go here again. Theres a reason its cheaper than most places. read more

I've been following the owner of this shop on social media for a while & her nails were always different & pretty it seemed like she could do lots of things that weren't basic so when I saw she had a special goin for a few days I decided to take advantage of it , Let's start wit the good : the shop is very pretty & clean she just relocated her so maybe every thing isn't perfect but ok for the most part. I thought the owner was very nice ........ok now for the REST I think the owner is very overwhelmed by the amount of customers she gets and could use some reliable help Day 1 I went with no appointment her shopped opened at 11 ( or so the sign & website says ) I got there at 1130 already 6 ppl there the owner was doin nails and someone was moving very slow doin pedis I knew it would take a while for to be seen so I asked if an appointment would be better she said yes booked me for the next day at 1030, Day 2 got there at 10:24 ... 1 person was already there so she was taken care of 1st ?? I was next but by the time she started my nails there were easily 8 other ppl waiting so as she was doin my nails. I felt like she was rushing: her phone was ringing with appointments - her daughter was their (she needed tings)- it was just a lot. On the surface my nails look cute. But I can see the flaws. And 2 days later I can feel the cut on my pinky finger ! !! I m willing to give her another try i know I gotta be her 1st appointment,I think she could be GREAT wit the right team helping her but not doin it alone read more

Had an appointment with the owner Tia after seeing so many beautiful pictures on their Instagram. Got quoted one price and after my nails were done paid almost double what I expected. Was not notified of any upcharges when I asked for what I wanted, their prices aren't posted so I almost feel like she just made it up on the spot. My acrylic started lifting by the next day & sides are breaking from it being uneven & it hasn't even been a week. They look beautiful but Tia was on the phone with a friend the entire time she applied my acrylic. Beyond unprofessional, especially when you're going to charge obscene prices for poor quality work. I will never be returning. read more

Went in for a pedicure and was cut on my heel by foot razor. She finished pedi, but was sub par due to that. I let technician give me a gel nail manicure which was fine. Only offered a free nail art design for compensation. Will be first and last time here. read more

I was really disappointed with this place. I heard great things. While my nails turned out decent. The salon wasn't well kept. The young woman who did my nails was very kind but very rough on my hands. Probably won't return. read more

The nail service was awful! The nail women got up and slapped her less than a year old child in the face and told her up shut up. I will never go back! read more

Went there a few weeks ago and was looking for a nail place that could do more than the normal polish and i saw all the nice pictures on their instagram so i booked an appointment 3 weeks in advance with them on their site. 3 weeks passes by and i walk in the salon on the day of and i tell them my name and that I had made an appt online and they kinda ignored me and acted like they had no idea what I was talking about. I waited in there for a half hour and i wasnt even acknowledged so at that point i walked out. Super disappointed by how rude they were read more

They do a pretty decent gel manicure. It's not the best ever but not the worst. I've gotten multiple acrylic full sets from them where they've actually damanged my nail beds and didn't secure the fasle tip to my nail with enough glue so the tips popped off and damanged my natural nails. The pedicures are fantastic however! I've never had a bad experience with the pedis. The nail techs aren't very friendly and act like you're disturbing them when you sit down for service. However this place is horribly managed. The owner always has her children in the shop causing a mess and crying. It's hard to relax when there's babies crying. The Nailery recently started a membership package that was a pretty good deal, however they changed the way payment was taken for the membership without informing their clients. Instead of being a considerate business and contacting clents when you change the way payment is taken, The Nailery just simply closed my account without informing me of that either. Truely horrible buisness practices, they basically stole $65 from me and refused to give me service. I will never be a customer here ever again. read more

My first time going to this salon and I wish I had better feedback to give. The appointment was scheduled a day prior, they sent me a text confirming my time- seemed legit. Showed up for my appointment on time, at noon, was not seen until 12:48. Irritated but I was already there so I figured why bother leaving. I went over the style of nails I wanted, the length, etc. Did not get anything close. Waste of 50 bucks. -this was for a full set with the "special acrylic". Scam artists. Avoid this place. read more

One of the worst manicures. Terrible file the gel they used was old. Lasted 5 days and my nails broke. I do no recommend.

Owner yelled at me because I didn't like the nail colors. I did not stay to have my nails done., it was just too uncomfortable. Hopefully owner was just having a bad day. read more

I get my nails done in a lot of different cities and this has to be one of the most disappointing places I've been too. I got a gel mani & gel pedi as I do at every other salon. The lady insisted on using the drill to get my old polish off when I like it to be soaked so it doesn't take off my nail as well. She used the drill anyways and made my nails extremely thin, the drill was hot on my finger. I had my manicure for 2 days before my nail polish started chipping and my nails started breaking. I get my nails done every 2 weeks and I have not had this happen to me any other time. My gel manicure always lasts me my two full weeks. I would NOT recommend this place to anyone. The service was terrible and it seems as if she has people she knows work there not people who are experienced. read more

Not good service at all i went there for a mani and pedi they was just sitting around she check her computer and then said they cant see me due to appointments never had that happen thumbs down they could at leeast tried sometime today read more

The only thing that bothers me is the fact that when you set up morning appointments on the weekend, the shop is not open. Twice I have scheduled 10:30-11:30 appointments and on both occasions, no one was there. There is no other number to call to checkb to see what's going on besides the shop number. I wish they would call,text,or email you if something happens and they can't make it to the shop. Other than that, I love going there and I love the technician that does my nails. I just wish there was better communication. read more

I stopped at this nail salon in between my classes on Friday. The staff was rude, there were crying babies louder than the music, and it wasn't even a quality manicure. The technician that did my nails told me the wrong price for the manicure, and when I went to pay for it, I questioned her because she asked for $3 more than what I was told, and she gave me the dirtiest look and then yelled at her employee in front of all the customers. For $33, I could have spent my money so many different ways, it's disappointing in the least. I will not be back to this nail salon. read more

i love it here! the staff is great, the price is decent, depending on your style of nails..you pay for what you want! i cant complain and would/have recommended this place to my friends and family. read more

I will never be coming back here. The manicurist had all 3 of her children there while doing my nails, half paying attention to my nails. They ended up being lumpy and caked up with acrylic under the nails. Not worth the 25$ read more

Cheap prices, nice designs, but not a great attention to detail. Woman working on my nails nicked me while getting a fill several times, and the design I asked for on two nails was crooked and see through. In general they never seem very welcoming, and the service was mediocre and disappointing. read more

If it was possible to give zero stars, I would. The owner was extremely rude and does not know the definition of customer service. She had her two children who are both less than two years old there that she would yell at and hit in front of everyone. Her nail technicians were not on the same page about pricing so I was under the impression I would be paying one price and when I got to checkout I had to pay more. They did not have many color choices. Lastly, they did not know how to make change.... I paid for my manicure on my credit card and gave her $20 cash tip and asked for $15 back. Her reply was "We only have 5's, no singles." Fifteen divided by five is three. read more

Laughable nail art and one technician was talking about getting an abortion because she didn't want the baby!!! (I wish I was making this up). I went during Christmas time for a gel manicure and wanted a design on one nail of each hand. Chose snowflake and the girl had no clue what she was doing (after saying she did). I looked on in horror as she made a white blob on top of my black nail. I showed my friend and we couldn't believe the tech was going send me out the door like this. She re-did it with an attitude and once again just a blob. Another tech had come and do it over but even that ended up barely resembling a snowflake. The owner is mean and non-welcoming. She yells at her poor son who sits in a pedicure chair for hours. The staff is so-so. Rude at first, nicer as you go along. I was so disappointed that the snowflake turned out so badly, especially considering their instagram boasts beautiful, intricate designs. I feel like they stole those pics because certainly my tech and my friends couldnt draw a stick figure if they tried. Someone who I know that has gonr there said only the owner does really good designs, but she's very rude. Acts like "why are you here". Ummm I'm here because you own a nail salon and I need my nails done. My friends nail tech talked loudly to all her coworkers about being pregnant and wanting an abortion. Classes, nail-design-less salon. Never, ever going back. I hope they close. And I hope the owner finds a babysitter for her poor kid, so he's not screamed at all day long. read more