Made an appointment on a Tuesday for upcoming Friday. When I arrived, I was told the person with…read morewhom I had an appointment with wouldn't have time to take care of me. I was very disappointed especially since she was the one who set the appointment and I changed some things around in my day just to have her do my nails. When I expressed that I had an appointment, I was told I couldn't force her to take care of me. I wasn't forcing anyone but was looking for an answer because she was the one who suggested the day and time for my appointment. She didn't even apologize and would barely look at me. Very bad business practice.

Great service efficient effective beautiful work. you were treated as the most important customer…read morein the world when you're in there.

I really cannot say enough about this nail salon. Everyone is so kind and friendly but the most…read moreimportant thing is they do an amazing job and the price is very consumer friendly. Just try their services once and I guarantee you will be coming here for years.

I am incredibly disappointed with the service I received and the outcome of my nails…read more I've attached the referenced photo I showed the nail tech. Before she had even sat me down, I asked her if this is something she could do. She said "yes, I can do that". I came in for a fill-in and color change. She filed my nails, but I noticed she didn't ask me what shape I wanted or if I wanted my nails filed down. She did ask me how many colors I wanted my nails. I said "5". She said "how many colors?" I said"it's a different color each finger, so 5?" She said "too many colors" I said, "oh okay, 3?" And she didn't respond. My sister came over to check on how my nails were. I showed her the picture I wanted and she said it's cute. The nail tech said "too many colors" to which my sister said "it's not too many" to which the nail tech didn't reply. She told my sister to go grab the neon nail display and bring it over. Didn't ask her - told her to do it. The nail tech told me to pick from there. I was thinking "great this is exactly the colors I wanted". So I picked 3 because I thought that's what we had agreed on. She asked how many and I told her. She said "too many, pick 2" I was like "....um okay" and picked 2. She walks away, comes back with a basket of the detail nail polishes. She tells me to pick from there. I said "I want neon colors." These colors were purples, reds, whites, etc. not what I was wanting. She said "it's a design so it needs to be one of these" I replied, "I thought I was picking from this neon display you told me to pick from" she sighed and asked what colors I picked the two and she walked away. Finished the job, I paid $60 and gave her a 20% tip. After leaving, I started noticing that my old yellow polish is still on my nails. They're different shapes, the French tip is messy. Less than a week later, my nails started lifting. I can usually make my nails last an entire month!! Less than a week is insane. I tried gluing a few back on but it was a waste. Incredibly disappointed and will not be returning.

I was very comfortable there... i enjoyed that employees didn't speak to each other in Chinese…read more(which is rude). It was so nice to hear English spoken in a clean, pleasant space. I would recommend Nails by Flower to everyone.

My go to place for a pedicure. I shouldn't tell because I want to get an appointment in the future,…read morebut Flower runs an amazing business. The staff is uber friendly and efficient. Definitely call for an appointment because they are busy and why wait or be turned away??! Just got my nails done for vacay and I was very pleased.

I had an appointment for a full acrylic set. The women who did my was nice, but the quality of my…read morenails was not good at all. My nails are all different shapes none of them match. My French tip was hand painted. They're all uneven. on top of that everything was $75

Came here with my sisters bridal party to get our nails done for the wedding. We had a blast. They…read morewere kind enough to block out the morning for the five of us. All the technicians were so nice and helpful when it came to picking out polish colors. Definitely enjoyed our morning and helped us create great wedding memories. Thank you so much!!!

Laura did my pedicure and she was amazing. One of the best ones I have had. I highly recommend her.read more

Absolutely awful, i went to get a French tip fill was so rushed the thinnest nails I've ever had. I…read morecalled and went back the next day to get them fixed they didn't even take the old color off just painted on top and literally two days later the nails are chipping off. On top of that the entire time she kept telling me they did nothing wrong and that your supposed to see the old fill lines through the nail, I've been getting my nails done for years and have never had a worse experience.

They can easily accommodate walk-ins, and my "Basic Manicure" was skillfully done by Tammy, for…read more$12. Loved the result! Parking in a private lot.

At the recommendation of a friend, I decided to check this place out. Plus, it is in my immediate…read morecommunity. The usual place I go to for pedicures is out on Niagara Falls Blvd., so it was nice to choose a nail studio that was closer. My mom and I went for pedicures. It was an easy reservation system and I received many updates via text, which was nice. It is also an easy check in system, with a computer, when you enter the facility. Everyone is very friendly and accommodating. The massage chairs are nice. They have an entire wall of nail polish to choose from.

I wrote a really wonderful review about my nail tech Tammy who I've been going to for almost ten…read moreyears, and it said it was too long, so I'll start again. Basically we all stray or for convenience reasons try a random place at times. Well the last salon ( set from there was maybe a week and a half old) was a mess, cracking lifting and chipping and a break. Not only this but I gave the nail tech there extra to clean up my dry peeling cuticles. Well Tammy really followed through with this request, meticulously trimming my dry skin and peeling ( that when anxious I'll pick at ahhh not good), and then did an amazing job on my fill. She evened them all out ( they were embrassingly crooked), and put a nice longer lasting faster drying acrylic polish. I was so pleased to have NEW hands, and now remember why I've been coming here almost ten years! Highly recommend

I had a fabulous pedicure here, it is so quiet and nice inside here. The guy that did my pedicure…read morewas funny, and we talked about the Bills games.

This was my first ever massage and what a perfect place to have it at. Linda was patient and talked…read moreme through the different types of massage they offer and made sure she knew what my problem areas were. Since it was my first one, she suggested a basic Swedish style to start off with. I couldn't believe how great I felt afterwards. Calm, peaceful and professional environment. Had a pedicure done by Candice and she was great as well! All of the staff was kind, professional and courteous. My friend and I will definitely return.

One of the best spas that I've been too. I love the close convenient location! The waiting room is…read moresmall but the ambiance is calming and very nice when you're inside. I've been here twice. My first visit was better than the second but I still love this place and highly recommend it. My first visit was better as I purchase a complete spa package with a massage, make up application, light refreshments, etc. It was amazing!!! For today's visit I just chose a 30 minute deep tissue massage. I was slightly disappointed as I was actually booked for an hour massage (I know, I shouldn't be complaining!) but it was more than I had planned to spend and therefore I was not prepared with a better tip for my massage therapist. I wish I was aware of that prior to going into the session. The receptionist was not very friendly and spoke softly so she was hard to understand. It may have been her first day because she was working with another person, but I feel that she could have verified what my appointment was so that I could have confirmed prior to me getting the hour massage and thereby having to pay for the full service. Nevertheless, I was still satisfied with my service. I had Linda as my massage therapist. Initially I was worried because I'm about 5'10" and she is about 5' and I was wondering if she would be able to use enough pressure but she did not disappoint!!! Lol she was awesome and I feel so great! I would recommend her for sure. Overall Kona Oasis is a beautiful spa and I would love to come back for more services. If you're looking to treat yourself, be sure to get a full package!!